Hosted at SAP Labs India’s Whitefield campus, the event brought together over 1,500 participants, including technologists, developers, and business leaders from leading organizations such as Capgemini, Bosch, AWS, and Deloitte. With 100+ speakers delivering over 100 hours of content, SIT Bengaluru 2024 provided a platform for SAP’s community to collaborate, learn, and explore cutting-edge technologies. Participants from prestigious institutions, including Bangalore University, Christ University, and FAU University from Germany, reinforced the event’s global reach and appeal.

SIT Bengaluru emphasized collaboration and innovation, aiming to strengthen connections within the SAP ecosystem of partners and customers. The event featured diverse activities, such as thought leadership sessions, hands-on workshops, and interactive demos, enabling attendees to exchange ideas and refine their technical expertise. Key themes included cloud transformation, customer-centric strategies, and AI integration, with SAP experts leading discussions on how these advancements are redefining business operations.

The SAP Expert Zone, a cornerstone of the event, offered a dynamic environment where participants engaged directly with specialists, explored live demonstrations, and gained practical insights into tools and technologies addressing modern business challenges. These engagements highlighted SAP’s commitment to equipping its ecosystem with actionable knowledge and innovative solutions.

SAP Inside Track as a Collaborative Platform

The event’s AI-focused sessions highlighted SAP’s strategic direction, particularly through the SAP Business AI track. This initiative introduced advancements in generative AI, including Joule, SAP’s AI assistant, and showcased how AI is being democratized across the SAP landscape. Experts presented use cases demonstrating AI’s ability to streamline processes, enhance extensibility, and deliver measurable outcomes across industries.

SAP Build also featured prominently, spotlighting its role in simplifying business operations through application development, automation, and extension tools. By enabling organizations to reduce customizations and align with Clean Core principles, SAP Build supports companies in modernizing their systems while achieving operational efficiency. This suite empowers users to innovate within HR, finance, procurement, and IT functions, driving better business performance.

Industry Leaders Share AI Insights

Key voices at SIT Bengaluru underscored the event’s emphasis on AI-driven transformation. Sindhu Gangadharan, Managing Director of SAP Labs India and Chairperson of nasscom, highlighted SIT as a community-driven initiative fostering collaboration and learning. She noted the platform’s ability to deliver insights on leveraging AI for business success, while also creating opportunities for professionals to connect, understand SAP’s AI roadmap, and contribute to the ecosystem’s growth.

Customer and partner perspectives enriched the discussions, with industry leaders like Vishesh Kaul of Prestige Constructions and Saraswathi Kasturirangan of Deloitte South Asia sharing their experiences. They emphasized how SAP’s solutions have supported their digital transformation journeys and helped address complex business challenges through innovative tools and strategies.

SIT Bengaluru 2024 succeeded in bringing together a diverse array of stakeholders to explore the evolving role of technology in driving business success. By spotlighting advancements in AI, automation, and cloud technologies, the event reinforced SAP’s vision of empowering its ecosystem with tools to navigate the complexities of the modern business landscape.

Through initiatives like SAP Inside Track, the company intends to continue fostering a collaborative environment where professionals can build expertise, exchange knowledge, and drive innovation that shapes the future of business technology.

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SAP Korea hosted its SAP Innovation Day Roadshow on September 4th and 5th, bringing together approximately 400 manufacturing executives from the Yeongnam region. The event, aimed at driving digital transformation, showcased innovative solutions tailored to the needs of manufacturing companies in Daegu and Busan. SAP Korea’s focus was on introducing technologies that can help local businesses enhance their operational efficiency while competing on a global stage. This year’s event built on the success of the previous year, expanding its scale and attendance to meet growing demand. (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.)

At the heart of the event was SAP’s emphasis on AI-based supply chain innovations, which offer businesses a powerful tool for modernizing operations and staying competitive in today’s fast-evolving markets. SAP introduced various solutions, such as the SAP S/4HANA Cloud platform, designed to help companies streamline their financial and operational processes. By leveraging this technology, manufacturing firms can integrate their supply chain and production activities, ultimately improving their ability to respond to market changes and regulatory demands.

Showcasing Digital Transformation and Strategic Partnerships

During the SAP Innovation Day Roadshow, SAP Korea also collaborated with key partners like Microsoft, Dongkuk Systems, Metanet Global, and GS ITM to highlight a range of innovative solutions. The event featured multiple sessions, including live demonstrations, customer case studies, and presentations on compliance with Environmental, Social, and Governance (ESG) regulations. These sessions provided attendees with practical insights into how SAP solutions could address specific challenges within their industries.

One of the standout aspects of the event was the involvement of industry leaders, who helped facilitate discussions on AI advancements and their impact on supply chains. SAP’s digital manufacturing solutions were a key focus, offering manufacturing companies tools to modernize their operations. The event also aimed to support these businesses in achieving successful digital transformation, enabling them to keep pace with the technological demands of a rapidly changing global market.

SAP Korea’s Commitment to Innovation

Shin Young-young, CEO of SAP Korea, further emphasized the importance of these innovations for the manufacturing sector. She also noted that AI technologies, such as those integrated into supply chain solutions, are enabling businesses to boost productivity and make more informed decisions. According to Shin, SAP’s commitment to fostering innovation in the Yeongnam region, where many manufacturing firms are based, reflects the company’s broader strategy of supporting businesses in improving their operational efficiency and achieving better results.

Additionally, Shin highlighted that the event provided an important opportunity for direct interaction between participants, allowing them to engage in meaningful discussions and explore how SAP’s solutions could benefit their specific business needs. By attending the sessions and interacting with experts, executives were also able to gain practical insights and knowledge that could be applied to their respective industries.

The roadshow’s success underscores the growing interest in SAP’s digital solutions, as more companies in the manufacturing sector recognize the potential of AI-driven technologies to drive business improvements. SAP Korea’s efforts to support these transformations demonstrate its ongoing role as a key partner for businesses aiming to achieve sustainable growth through innovation.

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The gathering provided a platform to discuss the profound implications of artificial intelligence in optimizing operations and discovering new business opportunities in an increasingly digitalized world.

During the keynote session, Dr. Chenhong Huang, SAP Global Executive Vice President and President of Greater China, emphasized the transformative impact of artificial intelligence on business models and competitive dynamics. According to Dr. Huang, SAP Business AI is designed to be reliable and responsible, ensuring that enterprises can remain competitive and achieve substantial growth in a fast-evolving market. By integrating SAP’s advanced Business AI, cloud, and data management solutions, companies in Hong Kong and Macau are poised to achieve agile, globalized, and sustainable development.

SAP’s commitment to innovation was further highlighted with the announcement of the fully upgraded “Business AI Experience Center” at its Hong Kong office. This center aims to provide customers and partners with a comprehensive understanding of AI’s potential through a three-pronged approach: Inspiration, Empowerment, and Collaboration.

The Inspiration phase showcases the potential of AI in driving innovation, efficiency, and growth through real-world business demos and success stories. Meanwhile, in the Empowerment phase, businesses gain the knowledge and understanding of AI-driven solutions to make informed decisions and drive digital transformation. Lastly, the Collaboration phase fosters strong partnerships between SAP, its customers, and partners, providing a platform for interactive workshops, live demos, and knowledge-sharing sessions.

Bridging Industry Needs with Advanced AI Solutions

Mr. Esmond Tong, SAP Managing Director of Hong Kong and Macau, further highlighted the practical applications of Business AI across various industries, which were showcased at the upgraded experience center. The center also demonstrates real-time use cases of Business AI, helping Hong Kong and Macau enterprises understand the need for AI-embedded solutions to address their challenges and drive growth. Additionally, this collaborative platform not only strengthens the relationship between SAP and its customers but also enables SAP to better comprehend their needs and deliver tailored solutions.

With over five decades of expertise, SAP serves 26 industries, providing industry-specific solutions for businesses of all sizes. This extensive experience allows SAP to empower enterprises to accelerate their development through an integrated offering, supporting their business transformation endeavors.

Since its launch, SAP Business AI has garnered over 27,000 global customers, with more than 130 use cases covering core functions such as sales, finance, supply chain, and human resources. By incorporating Business AI into industry-specific solutions, SAP has significantly enhanced enterprise productivity, efficiency, and resilience.

Real-World Applications Showcased at SAP NOW Hong Kong

A prime example of SAP Business AI’s capabilities is its impact on Roche, a century-old pharmaceutical company. By leveraging SAP Business AI, Roche has reduced the time required for drug research and production forecasting from weeks to mere hours, achieving a 40% improvement in accuracy. This enhancement has substantially increased R&D investment returns and minimized decision-making risks.

Additionally, Delta Air Lines has benefited from SAP Business AI by improving employee satisfaction, creating personalized career plans, and achieving precise talent matching. These efforts have resulted in a 98% retention rate of high-performing employees, with 25% of frontline employees transitioning to managerial roles. This has strengthened Delta’s competitiveness and enabled it to meet its business objectives more effectively.

The advancements presented at SAP NOW Hong Kong 2024 underscore the pivotal role of Business AI in fostering enterprise growth and innovation. By providing a platform for industry leaders and experts to share insights and experiences, SAP continues to drive the digital transformation journey for businesses in Hong Kong and Macau. The integration of AI into business operations not only enhances efficiency and productivity but also paves the way for sustainable development in an increasingly competitive landscape.

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In the fast-paced corporate arena, companies are in constant pursuit of technological advancements that ensure survival and prosperity. SAP’s 2023 strategy, presented at SAP NOW Japan, accentuates a cloud shift as an integral part of a triad transformation focusing on business agility, supply chain management, and sustainability. (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.)

Cloud ERP, powered by SAP S/4HANA, is evolving beyond a mere server location. It embodies a paradigm shift from ‘creating’ systems to ‘using’ them, thereby enhancing responsiveness to business environment changes. SAP is leading this evolution by differentiating the development of on-premises and cloud versions of its ERP solutions. The cloud version promises new features, including generative AI, and ensures rapid implementation compared to the traditional on-premises version, which is phased out from receiving new features but will be supported until 2040.

The decision to focus on cloud ERP stems from the versatility and cost-effectiveness it offers. With standardized environments, companies can reduce customization efforts and efficiently leverage cutting-edge features. The data indicates that the average ERP implementation period in the Asia-Pacific region is significantly shorter than the global average, underscoring the pressing need for businesses to adopt cloud solutions to remain globally competitive.

SAP Business Technology Platform: The Pillar of Application Ecosystem

The SAP Business Technology Platform (SAP BTP) is showcased as a linchpin for ensuring the ‘Intelligent Sustainable Enterprise.’ It aims to bridge disparate business processes while optimizing and automating functionalities, thereby addressing the hurdles faced in digital transformation (DX).

SAP BTP offers a plethora of functionalities, including application development, data analytics, integration, and AI. With over 90 functional services, it is well-supported by 1,840 SAP service partners globally and approximately 1,000 certified consultants in Japan. By integrating SAP BTP with suites like SAP Signavio and SAP Build Process Automation, the platform is poised to play a pivotal role in business process automation and efficiency.

Future developments in SAP BTP include strategic partnerships to incorporate generative AI into various applications, which will further augment its capabilities and solidify its position as an indispensable tool for businesses.

Transforming Business Processes with SAP Signavio

In the volatile business landscape, the ability to adapt quickly to changes is paramount. The SAP conference highlighted the need for continuous management of business processes using tools like SAP Signavio to ensure agility and flexibility.

SAP Signavio is designed to manage, store, and utilize process information for transformation. It encompasses solutions such as SAP Signavio Process Insights, Process Intelligence, and Process Manager to monitor, analyze, and design processes effectively. Together, these solutions facilitate the transformation and reorganization of business processes during ERP migration to the cloud.

The resurgence of interest in business process management (BPM) emphasizes the need for standardized processes that can swiftly adapt to changes. By amalgamating solutions like SAP Signavio, businesses can gain a holistic view of processes and promote optimization.

SAP Conference Illuminates End-to-End Business Process Integration

The SAP conference illuminated SAP’s commitment to fostering an environment where business processes are seamlessly integrated end-to-end across the value chain. Through solutions like cloud ERP, SAP BTP, and process transformation tools, SAP is spearheading initiatives to ensure sustainability and continuity while propelling automation and efficiency.

By delving into these three aspects, SAP has painted a vivid picture of its cloud shift policy and its relentless pursuit to support businesses in their journey towards transformation. The advancements and strategies discussed underscore SAP’s resolve to be at the forefront of revolutionizing business processes and technology platforms, ensuring businesses are well-prepared for the future.

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From its humble beginnings two decades ago, the SAP Inside Track Bengaluru edition is now an epoch-making event in the SAP community’s calendar. This year, it outdid itself, pulling in a whopping 1,400 attendees. This figure wasn’t just a number but signified the confluence of SAP community members, customers, partners, and freelancers. The participation saw a diverse representation spanning sectors, from Automobile and Manufacturing to Retail and IT.

Sindhu Gangadharan, the dynamic MD and SVP of SAP Labs India, kickstarted the event with a message that resonated deeply with the audience. She artfully wove the narrative that SAP Inside Track isn’t merely an event. Instead, it’s a monumental gathering, driven by its community members, tailored for enthusiasts and professionals, acting as a melting pot of ideas and innovations.

Furthermore, she emphasized the event’s significance, representing the thriving SAP community in India. Through her perspective, one could discern the community’s metamorphosis over the years, with it now being instrumental in nurturing the subsequent generation of SAP prodigies.

A Dive into SAP Inside Track’s Technological Marvels

With a packed and diverse agenda, attendees had a buffet of over 70 tracks to choose from. Each session was designed meticulously and steered by industry leaders and subject matter experts from SAP’s vast ecosystem. The discussions spanned a spectrum of innovations and developments within SAP’s product arsenal.

Sessions offered detailed insights on trailblazing topics like SAP Business Technology Platform (BTP), SAP S/4HANA, SAP Success Factors, and SAP Build. The discourses ventured into areas of User Experience, with a focus on SAP Design Topics and the efficient world of SAP Concur.

Moreover, practical and hands-on sessions were intricately woven into the event’s fabric. These sessions, designed to offer pragmatic and actionable insights, covered areas like SAP BTP, Data-to-value strategy, Sustainability, SAP Concur, RISE with SAP, Gen AI Strategy, SAP Business AI, and various other cross-topics.

Adding gravitas to the event’s stature were renowned speakers from global giants: Razor Pay, Capgemini, Walmart Global Tech, Deloitte, Mercedes Benz, Ikea, Bosch, AWS, TCS, and EY, to name a few. Their narratives, filled with success stories and candid revelations about their integration journey with SAP, were both educational and inspiring for the attendees.

Creating Bridges Across the Nation

SAP Inside Track’s appeal wasn’t limited to Bengaluru’s boundaries. Reflecting its pan-Indian allure, the event saw attendees from different corners of the country, including metropolitan hubs like Gurgaon, Hyderabad, Kolkata, Pune, and Chennai.

One of the event’s standout features was an interactive segment dedicated to hands-on experiences. This wasn’t just a token gesture but an immersive foray into real-world application. Over 200 passionate attendees rolled up their sleeves, resulting in the creation of an astounding 235 apps on SAP, all within the event’s timeframe.

The SAP Inside Track Bengaluru edition was more than just a conference or gathering. It was a testament to the synergies of collaboration, the fruits of innovation, and the power of a community bound by shared goals and vision. The monumental success of this event isn’t just in its record-breaking attendance but in its ability to inspire, motivate, and act as a beacon for the entire SAP community.

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Global payments giant, Visa, is pushing the envelope of business-to-business transactions by integrating payments into the SAP Business Technology Platform (SAP BTP). This move, primarily led out of Asia Pacific, makes transactions faster and simpler between enterprises and suppliers, thus paving the way for improved business efficiency on a global scale.

In the realm of infrastructure, Metro Pacific Investments Corporation (MPIC), a stalwart in the field, is the pioneering Philippine company to leverage the Business Transformation as a Service (BTaaS) offering RISE with SAP. This strategy consolidates their enterprise resource planning systems, delivering an optimized, streamlined operational infrastructure poised for growth.

Supply chain leader, ST Logistics, committed to RISE with SAP, along with SAP SuccessFactors and SAP BTP, to fuel its comprehensive three-year digital transformation plan. This strategic move is designed to invigorate operational excellence and steer the company towards sustainable growth.

Innovations for a Sustainable Future: Unveiling SAP’s Vision at SAP NOW SEA

The event served as a launchpad for SAP’s groundbreaking solutions tailored for sustainability and future-proofing businesses. In particular, the company’s green ledger carbon accounting and Business AI solutions are a testament to the company’s commitment to creating a sustainable future.

Verena Siow, President and Managing Director at SAP SEA, shed light on the tech behemoth’s mission. She said that the company’s vision is to uplift the lives of the region’s 700 million inhabitants. Noting that SAP is championing this cause through a three-pronged approach: innovation, sustainability, and resilience, Siow explained that the tech giant is also investing in carbon accounting, the green ledger, and future-proofing infrastructures to deliver on this mission.

Facilitating Transformation: SAP’s Commitment to SEA’s Business Evolution

SAP demonstrated a clear commitment to the SEA region’s innovative transformation through the various alliances forged at the event. A notable partnership was the expanded collaboration with Google Cloud. This strategic alliance promises to unleash the potential of business data, stimulating enterprise AI development. By creating a comprehensive open data offering, SAP is merging its capabilities with Google Cloud’s Data and Analytics Technology.

Furthermore, venture capital firm B Capital Group, co-founded by Eduardo Saverin and Raj Ganguly, announced a Memorandum of Understanding (MoU) with SAP in Asia Pacific Japan (APJ). This initiative aims to assist startups in scaling through technology innovation by granting access to SAP’s industry expertise and global business networks.

Singtel, Asia’s leading communications technology group, is joining forces with SAP to offer a 5G Intelligent Edge Aggregator (IEA) solution. This solution, powered by SAP BTP, is set to provide businesses with real-time intelligence and insights, paving the way for data-driven decision-making.

SAP also highlighted its success in the SEA region during the event. The company spotlighted its robust cloud growth in its Asia Pacific Q2 2023 earnings, along with new SEA customer wins and go-lives, including Visa, Singtel, FGV IFFCO, and Aboitiz InfraCapital.

Echoing Voices from the Event: Partners Share Their Experiences

Several key figures from the partner companies shared their insights on their collaboration with the German tech giant.

Raymund Ramos, Chief Information Officer, Aboitiz InfraCapital, praised SAP as their trusted partner in driving their digital roadmap for the next five years. Meanwhile, Arijit Sengupta, General Partner, B Capital, emphasized Asia’s potential as a hotbed for innovation and the value of its collaboration with SAP in harnessing this potential.

From Google Cloud, Martin Chee, Managing Director, APAC Specialist Sales, spoke about the expanded partnership’s potential to create rich business insights and train custom AI models.

Verena Siow concluded the event by stating that:

“It is clear we are at an inflection point, and the best way to Transform Tomorrow, Today, is through continual innovations: bringing expert partners, including customers themselves, together to collaborate and tap the power of the collective to thrive in the SEA digital economy.”

The annual event underscores the German enterprise software giant’s commitment to empowering businesses through innovative solutions and collaborations, offering a future-proof trajectory in today’s rapidly evolving business landscape.

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The SAP China Summit played host to an array of global business leaders and SAP partners, providing a platform for holistic, multi-dimensional dialogue on the facets of digital transformation. The event was designed with an intensive structure comprising themed forums on globalization, cloud advantage, and sustainable development. This was further enriched with transformation forums focusing on pivotal business areas such as human resources, finance, and supply chain and procurement.

These forums served as the beating heart of the summit, providing insights into the most pressing digital transformation topics of 2023. Each forum was an exploratory platform, tackling a range of issues from the practical application of AI in enterprise markets to the creation of personalized customer interactions.

A key highlight of the event was the firsthand experience SAP offered to the participants. SAP showcased its innovative utilization of AI technology in core business sectors, including finance, supply chain, and human resources.

This exhibition was not merely a display of SAP’s technical prowess; it was a demonstration of the company’s vision of AI as an integral part of the enterprise ecosystem. It underscored the immense potential of AI in revolutionizing traditional business operations and driving efficiency, reinforcing SAP’s dedication to leading the digital charge.

Voices from the Top: SAP Leadership Speaks

The perspectives of SAP’s top leaders added a layer of authenticity and vision to the proceedings. Chenhong Huang, Global Executive Vice President of SAP SE and President of SAP Greater China, spoke passionately about SAP’s long-standing relationship with Chinese enterprises. Huang further stated in a LinkedIn post:

“Over the past three decades, we have had the honor of supporting and growing with tens of thousands of customers in China. Looking ahead, we are eager to continue our journey of enabling these organizations to thrive in the future with the transformative power of SAP technology.”

Echoing these sentiments was Scott Russell, Executive Board Member, Customer Success at SAP. His comments amplified the optimism and excitement permeating the event. Russell made special mention of the positive reception to SAP’s latest business and technology showcases.

Sustainability was another central theme of the summit. Russell brought attention to the launch of the Zero Waste & Circular Economy campaign at SAP NOW Beijing, reiterating SAP’s commitment to fostering a sustainable future.

The emphasis on sustainability underscores the company’s understanding that the future of business is not just digital, but also green. It further highlighted SAP’s commitment to aligning its digital transformation objectives with sustainable goals.

DeepWay and SAP China: A Partnership for the Future

The summit was not only about discussions and showcases. It also marked the initiation of new strategic collaborations. SAP and DeepWay, a leading autonomous truck manufacturer backed by Baidu, announced a joint agreement.

In the rapidly evolving landscape of China’s new energy commercial vehicle market, this partnership signifies the role of digitalization in boosting competitive sustainability. DeepWay intends to utilize SAP’s extensive expertise in areas like enterprise resource planning, big data, and supply chain management to heighten its operational efficiency.

Looking forward, both SAP and DeepWay aim to concentrate their efforts on creating a fully integrated business ecosystem. The plan is to streamline everything from sales to payments, and from demand planning to procurement. Moreover, this comprehensive integration will not only support DeepWay’s production plan for their intelligent new energy heavy-duty truck, the DeepWay Xingchen, but it will also spur innovation in business models.

In wrapping up, the SAP China Summit 2023 was more than an event. It was also a beacon, guiding Chinese enterprises toward a future-proof existence, ready to embrace the opportunities and challenges of the digital age. SAP’s commitment to empowering these organizations was evident in each aspect of the summit, promising a future of digital prosperity.

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Customers and partners of SAP Hong Kong attended the in-person customer summit SAP NOW held on June 8 at the Hong Kong Ocean Park Marriott Hotel. SAP NOW Hong Kong 2023 themed “Partner for The Next Leap” featured inspiring customer success stories, innovative cloud technologies, and a new experience center that would help enterprises propel their sustainable journey to the cloud.

“It is our honor to host hundreds of delegates from SAP customers and partners in person at SAP NOW Hong Kong this year. In recent years, Hong Kong enterprises are now accelerating technology adoption to capture new growth,” expressed Esmond Tong, Managing Director of SAP Hong Kong. “Having supported local enterprises and industries for over 30 years, SAP Hong Kong understands the new challenges and opportunities that they are facing. With a strong commitment to Hong Kong and the most complete enterprise cloud solution portfolio, we are well-positioned to support enterprises in their digital transformation for years to come.”

Event Highlights

During the event, SAP and business leaders shared their expertise and insights on how businesses today can thrive and be future-ready leveraging the right technology along with a competent workforce. Andrew Ma, Chief Technology Officer of eLab Asia, A.S. Watson Group; Philip Wixon, HR Transformation Lead of Hong Kong Jockey Club; and Matthew TC Wong, Director, Commercial Analytics and Digital Solutions, SEAHKT, Swire Coca-Cola were among the keynote speakers who discussed macro-economic trends and insights to future-proof businesses for success.

A panel discussion led by Jungle Wong, Partner, Consulting, Deloitte China, talked about the significance of digital transformation with Mr. Alex Chan, General Manager, Digital Transformation, Hong Kong Productivity Council, and Mr. Simon Ng, CEO, Business Environment Council, referencing the recently published business outlook report “Thriving in Hong Kong, a City of Resilience and Opportunities” developed by Deloitte and commissioned by SAP.

One of the key highlights of the SAP NOW event was the announcement of the establishment of the SAP Hong Kong Cloud ERP Experience Center. The center intends to accelerate Hong Kong companies’, especially midsize enterprises’, move to the cloud with simplicity and predictability harnessing a cost-effective and scalable platform. The institution will be harnessing the power of SAP S/4HANA Cloud and SAP Business Technology Platform along with driving collaboration among SAP’s ecosystem partners.

Hong Kong Businesses Ready for the Future

Following the keynote, attendees of SAP NOW Hong Kong 2023 had the chance to pick and choose from three tracks such as Next Generation Platform for Digital Transformation, which highlighted AI, machine learning, and automation; Cloud ERP – Mission Critical for Growing Enterprises, which discussed Cloud-based ERP technology as a mission-critical asset to growing businesses; and Change Work for Good, which showcased the latest technology and strategies to support workplace and workforce transformation.

In the keynote of Dr. Chenhong Huang, SAP Global Executive Vice President and SAP Greater China President, he explained:

“Hong Kong enterprises are at the threshold of a new phase of growth. On the one hand, Hong Kong is a launchpad for global expansion with its demographic advantages, international business environment, and diversity of financial and professional services. But on the other hand, enterprises are accelerating digital transformation to address cost pressure, supply chain stability, talent shortage, and new expectations around environmental, social and governance (ESG) performance. SAP will elevate our support to enable customers to drive efficiency and build sustainability, working together with companies and partners.”

The SAP Environmental Sustainability Report released early this year reported that the majority (55%) of businesses in the country recognize how sustainability directly affects business success, competitiveness, and revenue growth of a company. According to the SAP report, Hong Kong enterprises are aware of the significant role of sustainability in their financials. More than 40% said that environmental issues are either already affecting business outcomes or will do within five years. Almost the same percentage of the companies (≈40%) have sustainability strategies in place to bolster revenue and profit growth and develop new products and services.

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AI Designed for Business Success

SAP is strengthening its commitment to embedding powerful AI capabilities throughout its portfolio, empowering customers to tackle critical business challenges seamlessly within their workflow. With the latest advancements in SAP Business AI, customers can engage with personalized customer experiences, enhance procurement productivity, and effectively identify and develop key talent across their entire workforce. SAP’s responsible approach to AI ensures that customers can leverage SAP Business AI with confidence, knowing that ethical considerations are at the forefront of these innovative solutions.

SAP also leverages its robust ecosystem to benefit customers. A notable collaboration was announced with Microsoft, expanding their longstanding partnership. This integration involves the integration of SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, along with Microsoft’s Azure OpenAI Service. By accessing powerful language models for natural language analysis and generation, organizations can expect new and improved experiences that optimize talent management processes, including attracting, retaining, and upskilling employees.

Advancing Sustainability with the Green Ledger

Building upon its revolutionary enterprise resource planning (ERP) software from half a century ago, SAP is expanding the concept of resources to encompass carbon in the reinvented “R” in ERP. Addressing evolving regulatory requirements and growing stakeholder pressure for sustainable operations, SAP’s green ledger initiative offers an auditable, transparent, and reliable accounting system for carbon emissions. This enables companies to manage their environmental impact with the same precision and confidence as their financial data.

As part of the initiative, the German tech giant is updating its SAP Sustainability Footprint Management solution, enabling comprehensive calculation and management of corporate, value chain, and product-level emissions. Additionally, the company introduced the SAP Sustainability Data Exchange application, facilitating a secure and standardized exchange of sustainability data between enterprises and their partners and suppliers. By integrating the green ledger initiative into the RISE with SAP and GROW with SAP solutions, SAP further underscores its commitment to sustainable business practices.

SAP Innovations the Entire Solutions Portfolio

SAP unveiled a range of innovations across its entire portfolio, demonstrating its commitment to bolstering customer resilience. SAP Business Network for Industry combines the benefits of networked supply chains with SAP’s industry expertise, enabling customers in consumer products, high-tech, industrial manufacturing, and life sciences to enhance supply chain resilience swiftly.

Furthermore, advancements in the SAP Business Technology Platform accelerate business process organization and facilitate enterprise automation at scale. SAP Signavio solutions provide critical process insights in a matter of hours, SAP Integration Suite unifies holistic processes across SAP and non-SAP systems on-premise and in the cloud, and event integration capabilities in SAP Build solutions empower business experts to trigger automation throughout all business processes.

Recognizing the challenges posed by fragmented data landscapes, SAP expanded its partnership with Google Cloud to offer an extensive open-data solution. By combining the SAP Datasphere solution with Google’s data cloud, customers gain access to an end-to-end data cloud that consolidates data from across the enterprise landscape, enabling deep, actionable business insights.

SAP also reaffirmed its commitment to upskilling two million individuals worldwide by 2025 to meet the increasing demand for top-notch professional developers. The company announced new programs aimed at meeting the growing need for SAP experts within its ecosystem, ensuring ongoing business transformation for customers in the cloud.

As SAP continues to drive innovation, collaboration, and sustainability in South East Asia, businesses across the region are well-equipped to navigate the challenges of the digital economy. Through the integration of responsible AI, the green ledger initiative, and a comprehensive range of innovations, SAP empowers businesses to adapt, thrive, and lead in an ever-evolving marketplace.

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Organizations are at an inflection moment in terms of employee experience as they try to accommodate a growing number of remote workers without sacrificing company culture, agility, or productivity, according to a new Forrester report jointly published by tech companies SAP, Qualtrics, and EY. The research also showed that investing in the employee experience pays off in huge dividends for the business as a whole.

Additionally, 59% of human resource (HR) managers and 67% of business leaders believe that employee experience efforts have a favorable effect on workforce agility. The majority of workers (80%) believe that focusing on the employee experience has a positive impact on their productivity and quality of their work. On the other hand, 77%  of HR managers have reported an increase in revenue as a result of employee experience programs, and 61% have indicated an increase in profitability.

Earlier this month, SAP hosted a dialogue program dubbed Sustainable Workforce – Trends Impacting Your People, which drew HR managers and executives from a diverse variety of industries. The event was an opportunity for attendees to discuss the challenges and opportunities they face when it comes to sustaining a workforce. Topics of discussion included the impact of automation on employment, the role of technology in employee experience, and the need for upskilling and reskilling programs.

Human experience at work is becoming increasingly essential for businesses to maintain a productive and engaged workforce in the modern economy. Daikin Vietnam, Vietcombank, NovaGroup, Techcombank, and Coca-Cola, among other Vietnamese enterprises, understand the importance of — or the seriousness with which they should approach — the employee experience.

Noting that organizations that truly want to fulfill their potential as sustainable, intelligent enterprises place people at the heart of everything they do, Nguyen Hong Viet, Managing Director at SAP Vietnam, shared:

“Connecting data, technology, and business strategy enables every organization to create a sustainable workforce where employees have the agency to shape their careers and feel valued for their contributions is paramount to meet your desired business goals. Companies that embark on digital HR transformation will enjoy faster rates of innovation, higher market share gains, and greater operational efficiencies than their industry counterparts.”

Implementing SAP SuccessFactors HR Technologies

To further enable HR as the strategic business partner, Daikin Vietnam — a market leader in the country’s heating, ventilation, and air conditioning (HVAC) industry — is embracing digital transformation. As a whole, the company’s mission is to become the “best place to work” in the country by providing exceptional service to all employees, from the time they are hired until they retire. Since this was the case, Daikin Vietnam began its HR digital transformation journey using SAP SuccessFactors, making it one of the first implementations in the country’s HVAC sector.

According to Nguyen Thanh Thuy, Head of HR at Daikin Vietnam, employees could access HR services in a completely self-service approach whenever and wherever they needed them thanks to the SAP SuccessFactors implementation. Not only did the organization eliminate up to 75% of paper-based HR decisions, but it also reduced the time it takes to complete an HR transaction from three to 10 business days.

“The deployment of SAP SuccessFactors is an integral component of Daikin Vietnam’s effort to create a more agile human resource model, and is testament to their strategic focus on the employee experience,” he remarked.

Meanwhile, accurate reporting, excessive paperwork, and delayed approval processes were the major HR difficulties Vietcombank faced before adopting SAP SuccessFactors. By the end of Phase 2 implementation, the foreign trade bank had automated and self-serviced its HR processes, increased employee productivity by helping them better connect their personal goals with the company’s, and improved employee engagement.

Hong Quang, Member of the Board of Directors and Head of HR Department at Vietcombank, further explained:

“SAP SuccessFactors allowed better transparency and access to employee data for better insights and decision-making. For example, with better insight into the current skills of our workforce, we can align training closely to our employees’ working process, and effectively re-skilling our workforce for the digital economy.”

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