The highly anticipated SAP NOW Hong Kong 2024 event, themed “Bring Out Your Best: SAP Business AI,” drew over 400 industry leaders, technology experts, and forward-thinking innovators to delve into the transformative power of Business AI.
The gathering provided a platform to discuss the profound implications of artificial intelligence in optimizing operations and discovering new business opportunities in an increasingly digitalized world.
During the keynote session, Dr. Chenhong Huang, SAP Global Executive Vice President and President of Greater China, emphasized the transformative impact of artificial intelligence on business models and competitive dynamics. According to Dr. Huang, SAP Business AI is designed to be reliable and responsible, ensuring that enterprises can remain competitive and achieve substantial growth in a fast-evolving market. By integrating SAP’s advanced Business AI, cloud, and data management solutions, companies in Hong Kong and Macau are poised to achieve agile, globalized, and sustainable development.
SAP’s commitment to innovation was further highlighted with the announcement of the fully upgraded “Business AI Experience Center” at its Hong Kong office. This center aims to provide customers and partners with a comprehensive understanding of AI’s potential through a three-pronged approach: Inspiration, Empowerment, and Collaboration.
The Inspiration phase showcases the potential of AI in driving innovation, efficiency, and growth through real-world business demos and success stories. Meanwhile, in the Empowerment phase, businesses gain the knowledge and understanding of AI-driven solutions to make informed decisions and drive digital transformation. Lastly, the Collaboration phase fosters strong partnerships between SAP, its customers, and partners, providing a platform for interactive workshops, live demos, and knowledge-sharing sessions.
Bridging Industry Needs with Advanced AI Solutions
Mr. Esmond Tong, SAP Managing Director of Hong Kong and Macau, further highlighted the practical applications of Business AI across various industries, which were showcased at the upgraded experience center. The center also demonstrates real-time use cases of Business AI, helping Hong Kong and Macau enterprises understand the need for AI-embedded solutions to address their challenges and drive growth. Additionally, this collaborative platform not only strengthens the relationship between SAP and its customers but also enables SAP to better comprehend their needs and deliver tailored solutions.
With over five decades of expertise, SAP serves 26 industries, providing industry-specific solutions for businesses of all sizes. This extensive experience allows SAP to empower enterprises to accelerate their development through an integrated offering, supporting their business transformation endeavors.
Since its launch, SAP Business AI has garnered over 27,000 global customers, with more than 130 use cases covering core functions such as sales, finance, supply chain, and human resources. By incorporating Business AI into industry-specific solutions, SAP has significantly enhanced enterprise productivity, efficiency, and resilience.
Real-World Applications Showcased at SAP NOW Hong Kong
A prime example of SAP Business AI’s capabilities is its impact on Roche, a century-old pharmaceutical company. By leveraging SAP Business AI, Roche has reduced the time required for drug research and production forecasting from weeks to mere hours, achieving a 40% improvement in accuracy. This enhancement has substantially increased R&D investment returns and minimized decision-making risks.
Additionally, Delta Air Lines has benefited from SAP Business AI by improving employee satisfaction, creating personalized career plans, and achieving precise talent matching. These efforts have resulted in a 98% retention rate of high-performing employees, with 25% of frontline employees transitioning to managerial roles. This has strengthened Delta’s competitiveness and enabled it to meet its business objectives more effectively.
The advancements presented at SAP NOW Hong Kong 2024 underscore the pivotal role of Business AI in fostering enterprise growth and innovation. By providing a platform for industry leaders and experts to share insights and experiences, SAP continues to drive the digital transformation journey for businesses in Hong Kong and Macau. The integration of AI into business operations not only enhances efficiency and productivity but also paves the way for sustainable development in an increasingly competitive landscape.
