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Averis Enhances Operations with RISE with SAP S/4HANA Cloud

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RISE with SAP S/4HANA Cloud has become a cornerstone in Averis’ strategy to modernize its IT infrastructure and adapt to evolving business demands.

Averis, a global provider of shared services and solutions across industries such as commodities, clean energy, and pulp production, has embraced RISE with SAP S/4HANA Cloud, SAP Business Technology Platform (BTP), and SAP Ariba to strengthen its operational capabilities. Headquartered in Malaysia, with a presence spanning Asia, the Middle East, and the Americas, the company supports over 300 clients with services in finance, human resources, and procurement. Having operated for 15 years on an on-premise SAP ERP system, Averis recognized the need for transformation to sustain its growth and deliver greater value to its clients.

To address challenges such as capacity planning, streamlined upgrades, and cost management, Averis opted for a hybrid IT model through SAP’s cloud solutions. This approach allows the company to maintain control over sensitive customer data while leveraging the scalability and flexibility of cloud technologies. The hybrid framework integrates public and private cloud environments, ensuring that operational resilience is maintained alongside cost efficiency.

Advantages of RISE with SAP S/4HANA Cloud

Averis’ adoption of RISE with SAP S/4HANA Cloud has led to a more agile IT infrastructure. By moving the majority of its systems to the cloud, the company has unlocked advanced capabilities in data analytics and automation, enabling faster and more personalized service delivery. These improvements have resulted in measurable enhancements to client satisfaction, with an 8.5% increase reported due to quicker response times and adaptable service offerings.

The shift to a cloud-based operational model has also allowed Averis to move from a traditional CAPEX/OPEX model to a pure OPEX framework. This change has reduced its total cost of ownership (TCO) by 11.5%, providing financial flexibility to scale resources based on demand. The company’s IT environment is now more stable and capable of managing fluctuations in workload, minimizing risks, and improving service continuity.

Averis also intends to future-proof its operations by laying a strong foundation for integrating advanced technologies such as artificial intelligence (AI). These innovations aim to boost productivity and resource optimization, further enhancing its competitive edge. With sustainability becoming a focal point for many of its clients, Averis plans to leverage SAP solutions to expand its portfolio in sustainable service offerings, aligning with global environmental objectives.

Strengthening Client Relationships

As part of this transition, Averis has emphasized maintaining strong client relationships by aligning its services with evolving market needs. By integrating SAP’s digital tools and fostering a culture of innovation among its 1,000 professionals, the company has empowered its workforce to adapt to changes and maximize operational efficiency.

According to Herminto, Vice President of Group IT at Averis, the tailored hybrid strategy with SAP has provided a practical balance between cloud benefits and data control. The partnership has ensured business continuity and cost optimization, enabling Averis to better support its clients while maintaining operational agility.

Eileen Chua, Managing Director of SAP Singapore, noted that RISE with SAP S/4HANA Cloud offers businesses the flexibility needed to scale effectively and achieve tangible results. For Averis, this transformation not only meets current operational demands but also establishes a robust framework for future initiatives in AI and sustainability.

By embracing SAP’s cloud solutions, Averis has positioned itself to navigate the complexities of global operations while fostering innovation and resilience in its service delivery. The integration of these technologies marks a significant step in the company’s journey toward enhanced operational excellence and long-term growth.

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