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THKD Deploys SAP for Healthcare Solutions

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TMC Life Sciences’ flagship hospital Thomson Hospital Kota Damansara (THKD) in Malaysia selects SAP for Healthcare solutions to accelerate its digital transformation

The SAP for Healthcare project was initiated in November 2020 and is expected to be completed in 2023. The digital transformation strategy aims to enable THKD to enhance patient experience and patient safety with innovative healthcare solutions. 

Furthermore, according to TMC Life Sciences CEO Nadiah Wan, the implementation of the new SAP ERP system will support the company’s expansion program, which includes increasing THKD’s physical capacity to 600 beds, 12 operating theatres, 154 outpatient specialist clinics, and an integrated cancer and nuclear medicine center.

 Wan explains,

“When we embarked on this expansion program to add 400 beds, we decided to future-proof our offerings and embark on a digital transformation that would support our vision to provide patient-centered services and integrated, value-based healthcare.”

The healthcare company has chosen T-Systems Singapore for the SAP systems deployment. According to Wan, the company chose the digital services provider for its proven track record of implementing SAP for Healthcare solutions in Southeast Asia.

Arkadiusz Czopor, managing director at T-Systems Asia South, says that the SAP-based patient care management system provides the scalability THKD needs to expand its footprint in the future.

SAP for Healthcare Solutions

T-Systems Singapore will implement SAP for Healthcare solutions SAP Patient Management and the SAP Cerner i.s.h.med.

According to T-Systems Singapore, the new SAP ERP system will feature a real-time dashboard that will equip THKD employees to:

  • access medical records remotely
  • effectively manage patient experience
  • facilitate billing processes
  • efficiently manage schedules, hospital equipment needs, and supplies

Andy David, healthcare director at T-Systems, said:

“Once the migration is completed, patients can receive their hospital bills within minutes instead of hours, which is a huge bonus to enhancing patient experience with THKD. Moreover, hospital staff can easily manage schedules, hospital equipment needs and supplies without consulting multiple sources, which results in bolstering the quality-of-care THKD can deliver for patients.”

About THKD

Established in 2008, Thomson Hospital Kota Damansara (THKD) is the flagship hospital of TMC Life Sciences Berhad (TMCLS) with a wide array of specialties. 

THKD offers comprehensive medical care to the highest international standards through world-class facilities, with 205 beds, fully equipped with innovative technology and excellent customer services.

THKD is a trusted brand among medical health providers—the healthcare company has received accreditation from the Malaysian Society for Quality in Health (MSQH) and the Reproductive Technology Accreditation Committee (RTAC).

About T-Systems

T-Systems supports more than 1,000 clients, including all DAX 30 companies in Germany and 100 of the Fortune 500 companies globally. It caters to the automotive, retail trade, logistics and transport sector, and healthcare industries.

As a subsidiary of Deutsche Telekom, T-Systems provides all important building blocks for innovative information technology and digitalization. This includes development, implementation, integration, and sale of private and public IT infrastructures and applications, including strategic digitalization and the transformation solutions that accompany this. T-Systems provides consultancy services, drawing from its deep knowledge of the industry and with the help of over 4,000 SAP experts around the world. 

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