NTT DATA Business Solutions, part of the Tokyo-headquartered NTT DATA Group, is an SAP Platinum Partner- the highest level of partner status in the SAP Partneredge program evaluated and approved by the SAP Executive Board.
Trusted, long-term SAP partner NTT DATA Business Solutions has recently achieved Partner Center of Expertise (Partner COE) certification from SAP for demonstrating remarkable, global quality assurance initiatives across 24 countries, including its latest subsidiary offices in the Philippines, Ireland, and the Czech Republic. Offering and reselling a comprehensive portfolio of SAP products and services to support customers’ industry-specific transformation needs that span three decades, the consulting company’s SAP expertise is further underscored by this latest validation.
Highlighting the impact of the Partner COE on the firm’s global services strategy, Lars Janitz, Executive Vice President, Head of Global Managed Services, NTT DATA Business Solutions, said:
“Our service strategy of ‘Global Capabilities – Local Presence,’ with the global Managed Services division and the local frontends in the different countries, is also being applied successfully in the area of maintenance services. We are always looking out for useful innovations and for synergies with the other service elements of our Managed Services portfolio in order to fulfil the high expectations of our customers around the world.”
A prerequisite for all global resellers, the Partner COE is a seal of approval that the providers of SAP technologies have passed the German software giant’s stringent evaluation and audit of the partner’s entire support environment such as personnel, processes, and service infrastructure– renewable every two years.
Recognising the Global Approach of NTT DATA Business Solutions
The SAP Partner COE recognition certifies NTT DATA Business Solutions’ capabilities to deliver product maintenance services (SAP Standard Support or SAP Enterprise Support)–both technical and organisational– for various SAP software solutions based on consistent and high standards in 24 countries or sub-regions for two years. The global SAP Platinum Partner is an authorised provider of support services for several SAP applications namely: SAP Business All-in-One, SAP Analytics, SAP HANA, SAP mobile solutions, SAP Commerce, and SAP Database and Data Management.
As a reliable partner for SAP, NTT DATA Business Solutions has been driving innovation in its global service and support strategy and delivery model to ensure customers worldwide receive the optimal level of support across managed services. In the Philippines, for instance, NTT Data was recognised as the Innovation Partner of the Year 2020 at SAP South East Asia Partner Kick-Off for championing ground-breaking initiatives in solution-specific areas leveraging SAP products and technologies. The consultancy has also been selected by the country’s flag carrier Philippine Airlines (PAL) to be the implementation partner for its modernisation project across its critical business processes — including supply chain, procurement, finance, and human resources (HR).
Most recently, NTT DATA Business Solutions’ global presence and deepening SAP expertise have been reinforced during the SAP Middle and Eastern Europe (MEE) Partner Excellence Awards 2022. The Bielefeld-headquartered IT specialist received four Partner Excellence awards for “Top Midmarket Cloud Performer”, “Net-New Names – Cloud Business”, “RISE with SAP” and “Cloud Delivery”.
“These awards are the best proof of our leading role as an SAP partner in middle and eastern Europe,” said Norbert Rotter, CEO of NTT DATA Business Solutions. “Particularly in the small to midsize enterprise sector, there is a rising demand for digitizing business processes using cloud solutions. Companies are increasingly placing their trust in SAP S/4HANACloud and in our competencies to migrate, operate, and develop new business models. In view of the positive market development, we are set for future growth.”
