Singapore-based Cloud4C has been expanding its market footprint in the Asia Pacific region not only as an end-to-end cloud-managed services provider but also as an SAP technology partner. As a cloud evolution partner, the cloud solutions expert even developed an SAP ERP specific Cloud Framework benchmarked against SAP metrics on multi-cloud platforms including Google Cloud Platform (GCP) to help enterprises accelerate digitalisation while managing compliance.

As a natural progression for Cloud4C’s mission to deliver ‘Total Control of Cloud’ to enterprise customers embarking on digital transformation, the company has partnered with Google Cloud to build a Center of Excellence (CoE) underpinned by SAP and Anthos technologies. The new venture adds to Cloud4C’s 21 CoEs spread across 25 countries supported by over 2,000 cloud experts.

Sharing about the Google Cloud collaboration, Sridhar Pinnapureddy, Founder and CEO of Cloud4C said:

“Our customers can leverage the best of Google Cloud’s offerings in a secure manner with reduced capital investment and improved value delivery,” said Sridhar Pinnapureddy, founder and CEO of Cloud4C.

The CoE will serve as a multi-disciplinary customer showcase hub, developing and delivering solutions for high efficiency and reliability. Rapid deployment of SAP applications through Anthos by Google Cloud will additionally contribute to lowering carbon footprint.”

Expanding Cloud4C Services in India

SAP technologies and Anthos by Google Cloud are expected to further Cloud4C’s cloud capabilities through the CoE, which will address enterprises’ challenges in transitioning from deployment to implementation and adoption. Mainly focused on India, the CoE will harness the provider’s expanded SAP services portfolio as businesses modernise mission-critical IT infrastructure and applications. Furthermore, Google Cloud’s open platform Anthos will help customers as they modernise apps while building cloud-native apps within a Google Cloud environment.

Emphasising the extensive impact of the Cloud4C-Google Cloud partnership for enterprises in India, Amitabh Jacob, Head of Partners and Alliances across India at Google Cloud said:

“Together with Cloud4C, we will offer organisations a clear path to build, run, and manage their critical SAP workloads on hybrid and multi-cloud environments with full flexibility, agility, and security.” 

The collaboration combines Cloud4C’s expertise on SAP applications including SAP S/4HANA implementation and Google Cloud’s Anthos’ hybrid functionality as an open platform. Based on the Cloud Services Platform, Anthos allows enterprises to run their applications unmodified, on existing on-prem hardware investments or in the public cloud. 

With multi-cloud SAP support and centralised policy management, the CoE will also enable customers to deploy artificial intelligence (AI), machine learning, and analytics solutions at scale.

Delivering SAP on Cloud

As a global premium supplier of SAP HANA Enterprise Cloud, Cloud4C has SAP certifications in SAP HANA Operations Services, Cloud Services, Hosting Services, and Application Management Services.

Cloud4C offers the following SAP services:

• Migration and Advisory Services
• Application and DB security Audits
• Security and Compliance
• Complex SAP and 3rd party Application support
• Managed Services up to SAP Basis Support
• HANA Private Cloud

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The Asia Pacific region’s demand for cloud-based services and solutions has seen significant growth in recent times. GlobalData, a trusted and gold-standard intelligence provider to the world’s largest industries, reports that the cloud market in the region is projected to grow 117{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} from USD$133 billion to $288 billion in the years between 2019 and 2024. This is supported by another report from Information Services Group (ISG) (Nasdaq: III) that found that demand for cloud solutions in Asia Pacific reached a record high in the first quarter of 2020, with contract values reaching US$2 billion.

As a core technology that supports digital transformation across the globe, the business value of shifting to ‘the cloud’ has never been more apparent. Enhanced security and data protection, data modernization, reduced costs, and improved IT operations performance are just some of the benefits of cloud technology.

Considered the world’s 1st Tier-4 public cloud and managed services provider, and a global premium supplier of SAP HANA Enterprise Cloud, Cloud4C is well-positioned in meeting the Asia Pacific region’s demand for innovative cloud services and solutions. The company offers high-availability and customized hybrid, multi-cloud management solutions and IT services through its rich and differentiated features that include:

• high-grade data centers
• expertise on hyperscalers
• support for hybrid clouds
• multi availability zones
• four-way disaster recovery architecture
• zero data loss guarantee backed by SLAs

Leveraging Alliances as Premium Supplier of SAP HANA Enterprise Cloud

With the launch of Cloud4C’s operations in South Korea, enterprises of all sizes in the country who are aiming to modernize their IT systems and embark on a digital transformation can now leverage the company’s strategic partnership with SAP. As one of the select few global partners delivering cloud and infrastructure operations for SAP HANA Enterprise Cloud, Cloud4C enables a complex SAP Application transformation and migration journey in a more efficient, economical, and adaptable manner.

Country Head and Vice President for South Korea, Peter Seo, said,

“We plan to enable businesses in South Korea through our wide spectrum of services to help them address their critical business needs through differentiated offerings such as banking community cloud, SAP community cloud, cloud migration services to hyperscale cloud providers and cloud managed services. Leveraging the existing alliances as Premium Supplier of SAP HANA Enterprise Cloud, we aim to be the number one SAP partner in the region.”

Expanding the Cloud Ecosystem in Indonesia

In Indonesia, the current cloud market size is at US$400 million and is expected to rise to US$1.2 billion by 2023. The country is considered a potentially huge market for cloud computing with several businesses in the financial, wholesale and retail sales, transport, warehouse and communications, and the creative industries as top early adopters.

Cloud4C’s recent appointment of Audy Antow as the Country Leader for Indonesia is set to enhance the company’s focus on expanding the cloud ecosystem in the country and enhancing relationships with CIOs and IT leaders in support of their organization’s digital transformation journeys.

Sridhar Pinnapureddy, Founder and CEO of Cloud4C, said of the appointment,

“Indonesia is amongst the fastest-growing markets in ASEAN, with demand for cloud services increasing rapidly in the last 5 years. It is one of the most strategic markets for us. I extend a warm welcome to Audy as he joins Cloud4C employee family. Audy brings along a deep understanding of Indonesian market. I am confident under his leadership, we will continue to enhance our deep engagements with CIOs and IT Leaders in Indonesia to support them in their digital transformation journey.”

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Yahoo Finance reported that Knoa Software, one of the leading providers of user experience management (UEM) software. The company has announced in early February that they will be supporting the SAP S/4 HANA migrations and maintaining the momentum for the SAP User Experience Management. It will be done through cloud-based Knoa deployments. The support provided by Knoa later resulted in a boost in cloud revenue for the company.

Customers have confirmed that they have received a return on investment (ROI) and have also documented their success.

One of their successful deployments includes the AES Corporation, a Fortune 500 company. AES Corporation’s business involves the generation and distribution of electricity on a global scale.

At the ASUG held on October 3, 2019, AES has shared how they leveraged the SAP User Experience Management application by Knoa, which was running on SAP HANA Enterprise Cloud, in accelerating the migration of its existing ERP systems to SAP S/4 HANA. It has helped AES in building the foundation for its digital transformation project.

AES Corporation needed an advanced analytics application that will help them define their migration priorities. They also needed an efficient tool to isolate existing redundancies and to enforce standards that will govern the new system. Following the migration, the company shared how they have streamlined their deployment time, reduced and managed costs, and boosted user adoption. 

Another company that benefited from the Knoa deployments is AGL, electricity, gas, solar, and renewable energy specialist based in Australia. Their customer base includes homes and businesses.

AGL’s energy accounts make up approximately 20{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} of Australia’s electricity generation. The company utilise data-driven insights in developing employee training and improving customer interactions for its business applications.

Recently, a premier global market intelligence firm, IDC, leveraged the SAP UEM by Knoa in conducting an extensive study of organisations. In their study, they showed how organisations achieved significant ROI for their business with SAP UEM by Knoa. Some of the results include five months of payback period, 30{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} more efficient management of business processes, and 15{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} average gross productivity gain.

The CEO of Knoa, Brian Berns, shared that SAP UEM by Knoa continues to drive the productivity of employees and facilitate SAP S/4 HANA migrations. They also want to continue supporting SAP’s focus on experience management.

Berns proudly shared how their customers have confirmed the value of the Knoa solution and have shared their excitement following Knoa’s validation.

He also added:

“The SAP S/4HANA customer base is extensive, so we hope to see significant growth in 2020.”

SAP UEM by Knoa aims to deliver enterprises complete visibility of employee interactions with the SAP enterprise software for enterprises. It highlights the application usage, measures user adoption, and engagement levels, and also provides insights to improve process and workflow.

This efficient tool has helped organisations from various industries and locations as they make a move to the SAP S/4 HANA and the SAP HANA database.

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This huge architectural change has meant that the application can be redesigned to simplify processing steps. For example, the SAP ECC Finance module relied on many different tables to separate headers, line item details and supporting master data attributes, which made for a very complex data model. 

With SAP S/4 HANA, the database is able to cope with greater data volumes and complexity within single tables or views. So the volume of tables and structures are simplified. This should therefore make reporting easier, and as such increase the transparency of information. This simplifies the landscape options, as it means that there is the opportunity to consolidate the system landscape. 

Now there is no need for separate SAP Advanced Planning and Optimisation (APO) or Business Warehouse systems, as you have the HANA database. Also, by mandating SAP HANA as the database, you’ll further reduce the complexity of your deployment options, while presenting a cost saving opportunity through the removal of separately licensed third-party databases. 

Despite this code base change, there are familiar aspects to SAP S/4 HANA. The table structure is flatter, but the majority of the standard SAP ECC tables still exist. From the user interface perspective, there is still an ABAP user interface, which looks and behaves in a very similar manner to SAP ECC. However, this is intended for use by administrators only. For end users, the intention is to use the SAP Fiori user interface. 

With S/4 HANA, SAP has also recognised that customers are expecting more agile deployment approaches, so they have also offered different implementation scenarios to align more with a cloud deployment model. As such, SAP S/4 HANA is available as a traditional on-premise solution but there is also a version available as a public cloud option. There is also a managed cloud option to provide the middle ground

SAP S/4 HANA has been designed with simplicity in mind, although that is generally intended for the end-users, rather than implementers, systems integrators or administrators. From a security perspective, you can expect significant involvement in an SAP S/4 HANA implementation, as there are some fundamental changes to the way in which these simple processes are delivered to users.

Download the rest of this guide to gain a practical understanding of the new security considerations that come with implementing SAP S/4 HANA – helping you side-step the mistakes of the previous ERP implementations.

This article is sponsored by Turnkey Consulting

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Wilmar International Limited, Asia’s leading agribusiness group and ranked amongst the largest listed companies by market capitalization on the Singapore Exchange, is collaborating with Wilmar Consultancy Services, SAP and CenturyLink in realizing its digital business vision. SAP HANA Enterprise Cloud is the chosen SAP innovation for this venture.

Khor Chern Chuen, Managing Director of SAP Singapore explained that the collaboration will lead Wilmar in charting their journey to cloud and at the same time focus on its core competencies. 

“The deployment of HEC will help Wilmar to simplify business processes and gain real-time insights to transform into an intelligent enterprise for the global digital economy. HEC supports business needs by equipping organizations with mission-critical capabilities and is especially crucial for Wilmar as they wanted to focus on driving positive experiences for their customers.”

At the core of Wilmar’s company strategy is an integrated agribusiness model that encompasses the entire value chain of the agricultural commodity business, from cultivation, processing, merchandising to manufacturing of a wide range of agricultural products. It has over 500 manufacturing plants and an extensive distribution network covering China, India, Indonesia, and some 50 other countries and regions.

With a strong workforce of 90,000 and an expanding global footprint, the next natural strategy for a multinational company such as Wilmar is to adopt cloud computing in accelerating the company’ digital transformation towards an efficient, competitive and intelligent enterprise.

Francis Thangasamy, Vice President-Product Management of CenturyLink, Asia Pacific, said that CenturyLink, the second largest U.S. communications provider to global enterprise customers in more than 60 countries, is poised to help Wilmar become more agile in driving its digital business vision forward. 

“As a premium supplier for SAP globally, CenturyLink enables customers in the Asia Pacific and beyond to achieve faster time to market for their transformation projects based on the SAP HANA platform. CenturyLink expands upon SAP’s vision of helping companies of all sizes and industries to run better by delivering comprehensive managed applications and infrastructure solutions.”

A Quick Look at SAP HANA Enterprise Cloud

SAP HANA Enterprise Cloud is a fully scalable and secure service that accelerates an organization’s evolution on the path to cloud readiness and into an intelligent enterprise. It provides production availability that spans the entire application and infrastructure stack, a full menu of functional and technical services, and the control you’d expect on-premise – in one privately managed environment.

It offers the following solutions:

• Full Subscription cloud-based software model

• Digital Core Functionality of S/4HANA in a hybrid cloud environment

• Offers Flexibility with your choice of Hyperscaler or SAP Data Center

• SAP Cloud Platform allows the integration of cloud and on-premise applications

• Built-in Safeguards, with 99.5{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} SLA regardless of who makes the “move”

Find out more about SAP HANA Enterprise Cloud.

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With 40 stories across 24 cities, the implementation at Globus aim to build an omnichannel retail offering for the brand through integration on the cloud.

Using SAP S/4HANA, the company will benefit from insights into operational data to provide staff with contextual details, as well as providing real-time information to the board.

“We are in the era of instant gratification,” said Vinay Nadkarni, managing director and chief executive officer, Globus. “Providing engaging shopping experiences and customer-controlled delivery options is the need of the future. With SAP’s long-standing expertise, we look forward to creating the excitement and win unmatcchd brand loyalty of our customers.”

“Deploying SAP HANA Enterprise Cloud, we aim to combine technology, change mindsets, and process discipline to help Globus transform its operations,” said Subramanian Ananthapadmanabhan, vice president, enterprise business, SAP Indian Subcontinent. “We believe that, as traditional retail players gear up to embrace Industry 4.0, it is forward-thinking retailers like Globus who will pave the way for the entire industry to benefit from customer-centric innovations.”

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Organisations in the region will benefit from the expansion of SAP HANA Enterprise Cloud across the region through CenturyLink’s infrastructure and services capabilities, including the design, implementation and management of the full spectrum of SAP solutions.

The agreement builds on CenturyLink’s successful SAP project implementations for clients in the region as well as its global premium supplier partnership agreement with SAP. CenturyLink can support large-scale production workloads and provide disaster recovery services to metro-specific locations if required.

“Now more than ever, we believe that SAP HANA Enterprise Cloud is a ‘must consider’ choice as our customers look to run their mission-critical SAP applications in the cloud while digitally transforming their businesses,” said Peter Harkin, head, SAP HANA enterprise cloud and managed services sales, SAP APJ.

“With the announcement of CenturyLink as a premium supplier for SAP HANA Enterprise Cloud, SAP further extends its capacity to provide managed private cloud services in a number of geographies across APJ,” said Harkin.

“SAP HANA enables companies to make real-time, informed decisions about their business,” said Gary Gauba, chief enterprise relationship officer and president, advanced solutions group in CenturyLink’s global IT and managed services business unit.

“By expanding our SAP HANA Enterprise Cloud service offering in Asia Pacific, we continue to help businesses move their enterprise applications to the cloud and innovate using the latest-generation applications based on SAP HANA,” he said.

Services provided by CenturyLink’s Global IT and managed services group include cloud enablement, big data-as-a-service, advanced decision sciences, digital commerce, managed security application development and modernisation, quality assurance and testing, and disaster recovery services. The group also offers analytical solutions, built on its model controller platform, that operationalise predictive models.

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