Knoa Software, a New York City-based user experience management company, expressed support for SAP S/4 HANA migrations using its deployments.
Yahoo Finance reported that Knoa Software, one of the leading providers of user experience management (UEM) software. The company has announced in early February that they will be supporting the SAP S/4 HANA migrations and maintaining the momentum for the SAP User Experience Management. It will be done through cloud-based Knoa deployments. The support provided by Knoa later resulted in a boost in cloud revenue for the company.
Customers have confirmed that they have received a return on investment (ROI) and have also documented their success.
One of their successful deployments includes the AES Corporation, a Fortune 500 company. AES Corporation’s business involves the generation and distribution of electricity on a global scale.
At the ASUG held on October 3, 2019, AES has shared how they leveraged the SAP User Experience Management application by Knoa, which was running on SAP HANA Enterprise Cloud, in accelerating the migration of its existing ERP systems to SAP S/4 HANA. It has helped AES in building the foundation for its digital transformation project.
AES Corporation needed an advanced analytics application that will help them define their migration priorities. They also needed an efficient tool to isolate existing redundancies and to enforce standards that will govern the new system. Following the migration, the company shared how they have streamlined their deployment time, reduced and managed costs, and boosted user adoption.
Another company that benefited from the Knoa deployments is AGL, electricity, gas, solar, and renewable energy specialist based in Australia. Their customer base includes homes and businesses.
AGL’s energy accounts make up approximately 20% of Australia’s electricity generation. The company utilise data-driven insights in developing employee training and improving customer interactions for its business applications.
Recently, a premier global market intelligence firm, IDC, leveraged the SAP UEM by Knoa in conducting an extensive study of organisations. In their study, they showed how organisations achieved significant ROI for their business with SAP UEM by Knoa. Some of the results include five months of payback period, 30% more efficient management of business processes, and 15% average gross productivity gain.
The CEO of Knoa, Brian Berns, shared that SAP UEM by Knoa continues to drive the productivity of employees and facilitate SAP S/4 HANA migrations. They also want to continue supporting SAP’s focus on experience management.
Berns proudly shared how their customers have confirmed the value of the Knoa solution and have shared their excitement following Knoa’s validation.
He also added:
“The SAP S/4HANA customer base is extensive, so we hope to see significant growth in 2020.”
SAP UEM by Knoa aims to deliver enterprises complete visibility of employee interactions with the SAP enterprise software for enterprises. It highlights the application usage, measures user adoption, and engagement levels, and also provides insights to improve process and workflow.
This efficient tool has helped organisations from various industries and locations as they make a move to the SAP S/4 HANA and the SAP HANA database.