The SAP Business AI Experience Center serves as a hub for enterprises to explore the latest advancements in AI technology and its applications within various business domains. Through interactive demonstrations, visitors can witness firsthand how SAP’s Business AI can be seamlessly integrated into key processes such as sales, talent management, and marketing. The center’s focus is not only on showcasing technology but also on fostering collaboration and knowledge exchange among enterprises and partners. By doing so, SAP aims to create an environment where businesses can gain valuable insights, enhance their agility, and unlock new levels of creativity.

Esmond Tong, Managing Director of SAP Hong Kong and Macau, highlighted the strategic importance of the center in empowering businesses. He emphasized that SAP’s cloud platform, supported by over five decades of industry expertise, is designed to meet the diverse needs of businesses across all sectors. The center provides a platform where enterprises can explore the potential of AI and understand how it can be harnessed to drive business success. SAP’s solutions are tailored to accelerate growth and development, regardless of the size or stage of the enterprise.

SAP at the Forefront of Artificial Intelligence

SAP, a global leader in enterprise software, has been at the forefront of integrating AI into business processes. The company’s AI strategy is centered on enhancing the functionality of its cloud-based solutions, enabling enterprises to achieve greater efficiency and productivity. Earlier this year, SAP announced the integration of business AI into its cloud portfolios, along with the introduction of Joule, a generative AI copilot. Joule is expected to revolutionize business operations by managing the majority of routine tasks, thereby improving work quality and boosting productivity. With this innovation, SAP aims to make its products more accessible and effective for the 300 million end users worldwide.

SAP’s commitment to AI extends beyond its own solutions. The company has established strong collaborations with global technology giants such as Microsoft, AWS, Google Cloud, and NVIDIA. These partnerships are focused on advancing the enterprise application of generative AI, ensuring that SAP’s clients benefit from the latest technological advancements. By integrating AI into its offerings, SAP is enabling businesses to stay ahead in a rapidly evolving digital landscape.

Demonstrating Innovation at the SAP Business AI Experience Center

The SAP Business AI Experience Center in Hong Kong features four key demonstration scenarios that highlight the innovative applications of SAP’s AI technology. These scenarios provide a glimpse into how AI can be utilized to streamline operations, improve decision-making, and enhance customer engagement.

One of the highlighted demonstrations is “Joule in ERP,” which showcases how AI can automate and manage sales orders and related processes. This innovation is designed to significantly improve the efficiency of sales operations, allowing businesses to achieve better performance outcomes.

Another key feature is “Just Ask,” a conversational AI analysis tool that offers deep insights into sales data. This tool empowers businesses to make informed, data-driven decisions that drive sales performance and overall business success.

In the realm of human resources, the “Talent Writing Assistant” demonstrates how generative AI can assist managers with performance reviews, talent management, and compensation processes. By streamlining HR operations, this tool helps improve managerial effectiveness and enhances the overall employee experience.

Lastly, the “Joule in Customer Experience” scenario illustrates how AI can boost marketing efforts by enhancing customer engagement and satisfaction. This tool leverages AI to optimize social media posting and generate exploratory questions, thereby increasing brand visibility and impact.

The post SAP Business AI Experience Center Opens in Hong Kong appeared first on InsideSAP Asia.

The gathering provided a platform to discuss the profound implications of artificial intelligence in optimizing operations and discovering new business opportunities in an increasingly digitalized world.

During the keynote session, Dr. Chenhong Huang, SAP Global Executive Vice President and President of Greater China, emphasized the transformative impact of artificial intelligence on business models and competitive dynamics. According to Dr. Huang, SAP Business AI is designed to be reliable and responsible, ensuring that enterprises can remain competitive and achieve substantial growth in a fast-evolving market. By integrating SAP’s advanced Business AI, cloud, and data management solutions, companies in Hong Kong and Macau are poised to achieve agile, globalized, and sustainable development.

SAP’s commitment to innovation was further highlighted with the announcement of the fully upgraded “Business AI Experience Center” at its Hong Kong office. This center aims to provide customers and partners with a comprehensive understanding of AI’s potential through a three-pronged approach: Inspiration, Empowerment, and Collaboration.

The Inspiration phase showcases the potential of AI in driving innovation, efficiency, and growth through real-world business demos and success stories. Meanwhile, in the Empowerment phase, businesses gain the knowledge and understanding of AI-driven solutions to make informed decisions and drive digital transformation. Lastly, the Collaboration phase fosters strong partnerships between SAP, its customers, and partners, providing a platform for interactive workshops, live demos, and knowledge-sharing sessions.

Bridging Industry Needs with Advanced AI Solutions

Mr. Esmond Tong, SAP Managing Director of Hong Kong and Macau, further highlighted the practical applications of Business AI across various industries, which were showcased at the upgraded experience center. The center also demonstrates real-time use cases of Business AI, helping Hong Kong and Macau enterprises understand the need for AI-embedded solutions to address their challenges and drive growth. Additionally, this collaborative platform not only strengthens the relationship between SAP and its customers but also enables SAP to better comprehend their needs and deliver tailored solutions.

With over five decades of expertise, SAP serves 26 industries, providing industry-specific solutions for businesses of all sizes. This extensive experience allows SAP to empower enterprises to accelerate their development through an integrated offering, supporting their business transformation endeavors.

Since its launch, SAP Business AI has garnered over 27,000 global customers, with more than 130 use cases covering core functions such as sales, finance, supply chain, and human resources. By incorporating Business AI into industry-specific solutions, SAP has significantly enhanced enterprise productivity, efficiency, and resilience.

Real-World Applications Showcased at SAP NOW Hong Kong

A prime example of SAP Business AI’s capabilities is its impact on Roche, a century-old pharmaceutical company. By leveraging SAP Business AI, Roche has reduced the time required for drug research and production forecasting from weeks to mere hours, achieving a 40% improvement in accuracy. This enhancement has substantially increased R&D investment returns and minimized decision-making risks.

Additionally, Delta Air Lines has benefited from SAP Business AI by improving employee satisfaction, creating personalized career plans, and achieving precise talent matching. These efforts have resulted in a 98% retention rate of high-performing employees, with 25% of frontline employees transitioning to managerial roles. This has strengthened Delta’s competitiveness and enabled it to meet its business objectives more effectively.

The advancements presented at SAP NOW Hong Kong 2024 underscore the pivotal role of Business AI in fostering enterprise growth and innovation. By providing a platform for industry leaders and experts to share insights and experiences, SAP continues to drive the digital transformation journey for businesses in Hong Kong and Macau. The integration of AI into business operations not only enhances efficiency and productivity but also paves the way for sustainable development in an increasingly competitive landscape.

The post SAP NOW Hong Kong Focuses on Business AI Transformation appeared first on InsideSAP Asia.