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SAP Software Solutions Propel NTT Data’s Digital Transformation

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NTT Data Services—part of the NTT Corporation (NTT)—leverages SAP software solutions to drive business transformation with intelligent spend management, contingent workforce management, and travel and expense management.

At the press conference between NTT and SAP that was held last week to announce the two firms’ expanded alliance, SAP CEO Christian Klein said:

“SAP and NTT are both driving their own transformation based on each other’s technology. NTT Data [Services] serves as the company’s largest division outside Japan and has adopted the full suite of intelligent management solutions from SAP—including SAP Ariba, SAP Fieldglass, and SAP Concur.”

According to Klein, SAP Ariba helps NTT Data Services manage over 1 billion in spend and over 3,700 suppliers across more than 50 countries. While SAP Fieldglass solutions support NTT Data in effectively managing over 1300 US-based contingent workers.

He also adds:

“NTT uses SuccessFactors Essential Talent management platform—one of the largest implementations of the world. NTT uses SuccessFactors for more efficiency, stronger employee engagement, and to support employees during the digital transformation of the company.”

Becoming an ‘Intelligent Enterprise’ with SAP Software Solutions

NTT Data Services uses SAP Ariba, SAP Fieldglass and SAP Concur solutions to help drive the company’s intelligent enterprise transformation and effectively manage spend.

Jeffrey R. Tramel, NTT Data Services vice president of Global Procurement, explains how SAP’s support is helping the company achieve automation and cost-savings in procurement:

“We knew that utilizing world-class tools to create a modern procurement function with the help of SAP was going to enable our business to move forward and deliver clear value. SAP’s support has been instrumental in helping us build and deploy a standardized set of processes and tools that enables us to reduce cost, enable revenue, and mitigate supplier risk now and into the future.”

NTT Data Services leverages SAP software solutions to centralize its procurement management system from sourcing and supplier management, buying and payment, and supplier compliance and risk management. Additionally, the solutions have enabled NTT Data Services to:

  • standardize purchasing processes and supplier management
  • enhance visibility into stakeholder priorities and supplier spend and performance
  • maximize cost-saving opportunities through competitions and volume discounts
  • gain flexibility for regional and functional groups to manage daily operations while leveraging enterprise-wide best practices

Chad Crook, SAP Procurement Solutions senior vice president and global head of Customer Engagement and Adoption, adds:

“The outcomes to date have been impressive, and I anticipate even more positive momentum to come given the increased efficiency, cost reduction and risk mitigation already achieved.”

In the future, NTT Data Services plans to further utilize SAP software solutions and technologies to achieve the following:

  • enable its remote workforce to procure goods and services
  • enhance user experience and adoption
  • innovate around machine learning, artificial intelligence, and robotics

About NTT Data Services

NTT Data Services is headquartered in Texas, U.S.A. The NTT Data Services team consists of more than 50,000 professionals worldwide who work to address today’s challenges, and tomorrow’s—whether it’s to help jump-start cloud migration, reinvent the customer experience, streamline business processes or upgrade aging infrastructure.

NTT Data Services is a division of NTT Corporation, a top 10 global IT services provider with 130,000+ employees in more than 50 countries. NTT Corporation offers one of the industry’s most comprehensive services portfolios, designed to modernize business and technology to deliver the outcomes that matter most to our clients.

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