The COVID-19 pandemic has accelerated the adoption of SAP intelligent technologies by enterprises of all sizes worldwide to keep them agile, resilient, and competitive during these extremely challenging times.
Hong Kong is the tenth-largest trading power and the fifth largest financial centre in the world. Amidst the disruption the pandemic has caused in many industries’ business operations, a survey from research, consulting, and events company GlobalData stated that the enterprises in the country have remained focused on digital transformation.
Entitled ‘Hong Kong Enterprise ICT Investment Trends 2020’, the report revealed respondents planned to allocate an average of 39.3{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} of their ICT budget on digital transformation initiatives in 2020– about 7.7 percentage points higher than 2019.
“Automation, blockchain, and artificial intelligence (AI) capabilities are high on priority list for enterprises in Hong Kong in their digital transformation efforts. This is also put to perspective by GlobalData’s survey findings, which indicate that the largest percentage of enterprise ICT budget for digital transformation in 2020 would be spent on these areas,” detailed Nidhi Gupta, Technology Analyst at GlobalData.
SAP Intelligent Technologies Enabling Digital Transformation
Since the outbreak of COVID-19 in 2020, SAP Hong Kong has been the key enabler for many organisations’ business continuity. SAP intelligent technologies have been critical to many companies’ survival, success, and future-proofing.
In Hong Kong and around the world, SAP has made select solutions available early last year to enable organisations’ provide a safe operational environment for employees. These include Qualtrics EmployeeXM, SAP Concur Locate, SAP Jam Collaboration, and SAP Learning Hub.
SAP’s collaboration strategy with technology partners has also bolstered enterprises’ digital transformation journey even during the pandemic. In January 2021, SAP Hong Kong partnered with global advisory firm Deloitte to help enterprises thrive and navigate the new world of international trade, leveraging the SAP Global Trade Services (SAP GTS) technology. Furthermore, a comprehensive portfolio of solution extensions across all industries and lines of businesses developed by SAP’s innovative partners are also made available to ensure businesses run better.
Explaining how SAP Solution Extensions enable digitalisation, Fabian Padilla Crisol, Managing Director of SAP Hong Kong said:
“SAP Solution Extensions further help customers take advantage of their existing digital capabilities and execute their business processes. By elevating the performance of key systems—from human resources to data management, finance, and beyond—these solutions help drive significant value for companies transforming into intelligent enterprises.”
Here are some key SAP Solution Extensions that are helping Hong Kong enterprises advance with their intelligent enterprise journey:
- SAP Archiving and Document Access by OpenText helps organisations store, archive, and retrieve all types of documents – spreadsheets or e-mails, structured or unstructured, SAP or third-party – used in SAP processes and applications.
- SAP Account Substantiation and Automation by BlackLine simplifies finance operations while increasing efficiency and supporting better decision-making.
- SAP Content Stream by Skillsoft helps enterprises provide an immersive learning experience with intelligent, customisable digital content that’s accessible from any device.
- SAP Signature Management by DocuSign enables people inside and outside an organisation to securely access, sign, and send important documents electronically.
- SAP Advanced Data Migration by Syniti helps accelerate the go-live of SAP applications through automation, prebuilt content, and expert services.
“The tumult of the past year has fundamentally changed the business landscape. Enterprises running their operations with SAP solutions are well placed to evolve for this fast-moving new world,” stated Crisol.
