SAP Concur has launched a new development centre in Shanghai, building on momentum in China. The centre will strengthen Concur expense solutions, improving customer experience.
Following SAP CEO Bill McDermott’s announcement to double down in China, Concur is building integrated spend management solutions specific to the Chinese market. Chinese companies can face difficulties managing travel and expenses when dealing with overseas providers. The new development centre will integrate with SAP Concur global development capabilities, streamlining the local user experience.
SAP Concur’s Vice President of Mobile Product Management and Strategy, Deepak Seth, said:
“China is a growth market and a leader in mobile innovation with tremendous opportunities for SAP Concur. The investment in the China Development Center is aligned with our focus and commitment to continuously drive innovation and deliver completely connected spend management solutions tailored to local market requirements. We look forward to expanding our product and service offerings to better serve Chinese companies operating both locally and abroad, and help their businesses run at their best.”
Working with local and global partners while integrating with Concur’s global development means that Chinese companies can engage globally in previously problematic ways. For example, the leading Chinese online travel agency, Ctrip Corporate has seen major success, even more so since integrating with Tencent’s Chinese social media platform, WeChat. By further integrating with Ctrip, Concur is streamlining the end-to-end travel experience by simplifying pre-trip approval, expense management and bookings.
Jeff Lam, SAP Concur General Manager, Greater China, said:
“More and more companies in China are looking for ways to gain better visibility on their corporate spend and bring data from different sources into one view. SAP Concur is committed to helping companies implement intelligent spend management by integrating intelligent technologies, such as machine learning and advanced analytics, coupled with a broad ecosystem and network, to give customers access to a clear, unified view of their business spending with actionable insights. Following the establishment of the China Development Center, we are better positioned to collaborate with our partners to deliver best-in-class intelligent spend management solutions to support companies in China operated locally and globally.”
For more insight into the development centre and SAP Concur in China, read the press release here.