SAP Data Intelligence is the data orchestration layer of SAP’s Business Technology Platform that transforms distributed data sprawls into vital data insights, delivering innovation at scale.
The coronavirus pandemic has changed the banking industry, increasing the demand for digital banking capabilities to ensure daily transactions are done seamlessly.
Union Bank of the Philippines (UnionBank), consistently been recognised as one of Asia’s leading companies and ranking among the country’s top universal banks in terms of profitability and efficiency, has tapped SAP for a new banking model that would support customer-centric services.
As a pioneering financial institution in digital banking, UnionBank aims to pioneer the “Data Science Factory” model in Southeast Asia’s financial sector with SAP Data Intelligence and improve all its operations’ end-to-end perspective.
Centering on Customers
Speaking about the latest SAP digital technology adoption centred on customers, David Hardoon, UnionBank Data and Artificial Intelligence Senior Adviser, explained:
“We need to ensure that there is strong governance behind our processes, that the data-building has been validated and verified; whatever solutions or services we deploy are of the highest regard to fulfill our responsibilities to our customers.”
UnionBank adopted SAP Data Intelligence to provide the necessities the bank needs to create and integrate the digital model into their systems.
Aside from providing customer-centric services, equally important is the digital bank model’s vital function on the governance and management of internal processes. The solution offers the relevant tools needed by tellers, management, and other internal staff in performing their duties and delivering excellent services to customers.
Commenting on UnionBank’s digital banking technology enhancement, Edler Panlilio, SAP Philippines Managing Director, said:
“SAP Data Intelligence’s ability to gather and interpret data has helped UnionBank to better understand their customers and provide a more convenient and comfortable experience not only for their customers but also to their employees.”
More About SAP Data Intelligence
SAP Data Intelligence is a comprehensive data management solution that connects, discovers, enriches, and orchestrates disjointed data assets into actionable business insights at an enterprise scale. The solution meets challenges such as managing data stored in multiple applications across complex, hybrid landscapes and mastering traditional data integration.
The solution enables the creation of data warehouses from heterogeneous enterprise data, simplifies the management of IoT data streams, and facilitates scalable machine learning. SAP Data Intelligence enables organisations to leverage their business applications to become an intelligent enterprise and provides a holistic, unified way to manage, integrate, and process all of their enterprise data.
Below are some of the key highlights of SAP Data Intelligence:
- Integrate any data, solving the data deluge program
- Reuse any engine and orchestrate any SAP or third-party data processing engine
- Democratise intelligence by making machine learning easier to implement, scale, operationalise, and govern
- Ensure data quality by discovering, preparing, and governing data assets in the same tool
- Deploy on any mix of hyperscalers, whether hybrid or on-premise
Gartner named SAP as a Leader in the 2020 Gartner “Magic Quadrant for Metadata Management Solutions” based on its “ability to execute” and “completeness of vision” with the company’s metadata management solutions, including SAP Data Intelligence, SAP Information Steward, and SAP PowerDesigner software.
