Cloud time tracking applications leader Replicon officially began a partnership with SAP when it joined the SAP PartnerEdge program in December 2020, bringing into the fold an enterprise time management solution– Time Tracking for Service Organizations. Becoming an SAP Partner not only means getting wider customer reach by making products available in the SAP Store but, most importantly, being a partner means taking advantage of the program’s four simple engagement models designed to help partners build, sell, service, and run their solutions with SAP technology platforms.

Today, Replicon’s Time Tracking for Service Organizations has been certified as an SAP Endorsed App. To be an SAP Endorsed App, the SAP partner has to be invited for its solution to undergo a series of stringent tests before receiving the premium certification, which is an additional level of certification consisting of three main requirements: integration certification tests, cloud quality check and static security code scan.

Industry-Specific Timesheet Tracking Software

Built on the Time Intelligence Platform, Replicon’s Time Tracking for Service Organizations seamless integration with SAP S/4HANA and SAP SuccessFactors complements the capabilities of SAP solutions to ensure global governance and reduce revenue leakage. The configurable time tracking platform enables services companies to drive increased efficiency and profitability through a modern, mobile, secure, and scalable approach. Furthermore, the timesheet tracking software empowers organizations to capture, validate, and transform project time data in a modern user experience across desktop and mobile.

Expressing the company’s appreciation of the recent SAP certification, Raj Narayanaswamy, co-CEO at Replicon, said:

“We are delighted to strengthen our SAP partnership with our time Tracking for Service Organizations, now an SAP Endorsed App that is part of SAP’s industry cloud. Time tracking is essential for professional services companies. Our Time Intelligence platform will continue to complement SAP capabilities to better serve customers in their transformation journey to become intelligent enterprises.” 

“The partnership signals a shared commitment to provide businesses using SAP solutions with modern user experience and a platform that provides a single source of truth. Replicon’s Time Tracking for Service Organizations extends the power of SAP S/4HANA in providing a configurable, global, employee-friendly, SaaS solution to professional services businesses,” he added.

The Replicon co-CEO highlighted that the company has been working with SAP to help customers achieve better outcomes by providing offerings that meet professional services and other industry-specific requirements.

Below are the certified functions of Replicon’s Time Tracking for Service Organizations 1.0:

• Documentation
• Packaging, Deployment, and Runtime 
• Correctness of Structure and Design 
• Extract Workers from SAP SuccessFactors 
• Extract Business Partner Customers from SAP S/4HANA Cloud 
• Map Project Status from SAP S/4HANA Cloud 
• Send Approved Timesheet Data to SAP S/4HANA Cloud 
• Pass Security Code Scan Assessment 
• Meet Quality Cloud Requirements 
• Meet Cloud Delivery Requirements

Paul West, Engagement Management and Finance Transformation Leader at PwC, shared their experience with Replicon as partners in providing the frontline practitioners with a powerful, flexible, and easy-to-use time capture capability. He said:

“This is not only because Replicon has advanced features and user experience, but also because they share our vision and desire to ultimately transform the whole concept of revenue-based time capture from traditional inputs to simply automate and review.” 

“Once deployed later this year with the integration with SAP S/4HANA it can help provide us with a single source of truth for project time, allowing better engagement management and ultimately accurate billing. We are delighted that Replicon is collaborating with SAP to deliver industry cloud solutions for the professional services industry,” he further explained.

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SAP and SUSE have been co-innovating for two decades now, offering next-generation solutions to accelerate enterprises’ digital and business transformation. As a testimony of the two company’s collaboration, SUSE Linux Enterprise Server for SAP Applications has now been certified as an SAP-Endorsed App, SAP’s premium certification.

SAP Endorsed Apps, a new category launched in June 2020, is one of SAP’s initiatives to help partners and customers’ businesses run better. An invitation-only program and part of Partner Software Progression, it features solutions from the SAP ecosystem of partners that are proven to deliver outcomes that solve business challenges. SAP Endorsed Apps are accessible in SAP Store, the German company’s new consolidated marketplace that merged previous SAP Store for SAP solutions with SAP App Center for partner solutions. 

SUSE Linux Enterprise Server for SAP Applications, along with other SUSE solutions such as SUSE Manager and SUSE Linux Enterprise Live Patching, is available on SAP Store.

SUSE’s President in the Asia Pacific Japan region Phillip Miltiades said that being certified as an SAP Endorsed App makes way for faster solution deployment. He highlighted:

“SAP Endorsed Apps are certified to interoperate and adhere to SAP’s strict enterprise design principles. It simplifies procurement and means customers can move from buying to using in the shortest possible time. This simply means quicker deployment and thus quicker return for your investment.”

In the same vein, Tom Roberts, Senior Vice President, Partner Solution Success at SAP, said that SAP values ecosystem innovations that support the software giant’s vision and delivery of the intelligent enterprise. Commenting on the recent recognition of SUSE’s solution for SAP applications, he said:

“We applaud SUSE on achieving SAP Endorsed App status for its SUSE Linux Enterprise Server for SAP Applications. This application has undergone in-depth testing and measurement against benchmark solutions earning its premium certification. SUSE is a trusted, long-time partner who shares our commitment to customers, and I look forward to our continued partnership.”

The Server for SAP Applications

SUSE Linux Enterprise Server for SAP Applications is a software delivery and management platform uniquely designed to fuel business growth, improve customer retention and drive operational excellence by delivering SAP HANA and SAP NetWeaver services faster and more efficiently with less risk. It can deliver reduced downtime of critical SAP application-based operations with built-in business continuity, including an advanced high availability solution and automated data recovery for SAP HANA. The solution leverages a fast, reliable, and secure Linux operating system through SUSE Linux Enterprise Server.

“SUSE Linux Enterprise is the server for SAP,” Miltiades said. “It has everything that you need for SAP and features that you can depend on to keep your SAP solutions secure, reliable, scalable, and predictable so you never have to worry about your IT solutions servicing your business needs”.

Here are some of the key features and benefits of the SAP Endorsed App SUSE Linux Enterprise Server for SAP Applications:

• Improve service reliability
• Strengthen business operations
• Deploy SAP S/4HANA services faster
• Reduce complexity of infrastructure management

SUSE Linux Enterprise Server for SAP Applications can be deployed on a server, integrated with SAP Cloud solutions, and delivered as a Software-as-a-Service solution.

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According to SAP, an intelligent enterprise connects experiences (X-data) and operations (O-data) using experience management (XM) solutions, a business technology platform, and a suite of applications that harness technologies such as cloud computing, artificial intelligence (AI), machine learning, the Internet of Things (IoT), advanced analytics and blockchain.

Now that the world is facing a mammoth crisis that has impacted all aspects of our lives and has changed the way we consume products and services, staying relevant and achieving higher-value outcomes has never been of utmost importance for businesses. Becoming an intelligent enterprise—one that possesses the capabilities to deliver the best value across all business aspects—is the key to achieving this.

This transformational journey rests upon support from highly-engaged employees who are the center of the creative efforts needed to achieve this goal. It’s no secret, organizations that deliver great employee experiences are more able to provide exceptional customer experiences that drive business success.

Below, we take a look at the latest SAP Endorsed Apps from partners that provide solutions in transforming an organization’s workforce to achieve better business results, outperform the competition, and improve organizational agility.

Guardian from AlertEnterprise

This solution works with the SAP Cloud Platform and SAP SuccessFactors. The system automates and streamlines the security, safety and data privacy component of an employee’s hire-to-retire journey. To help employees focus on tasks that matter most and improve overall productivity, the solution offers the following features:

• automated self-service portals for employees, non-employees, and visitors
• automated onboarding badge request and approvals for new hires
• compliance and policy automation and active enforcement

Guardian also offers health and safety solutions to address COVID-19 and effectively manage workspace access of high-risk individuals as well as COVID-19 positive and symptomatic employees—helping employees feel more secure and at-ease in returning to work.

• COVID-19 Health and Safety Access Governance Module – features self-attestation and health reporting and allows HR to manage badge access of employees
• COVID-19 Health and Safety Intelligence Module – uses analytics and features a social distancing violation dashboard and location heat map to track cases of confirmed or potentially exposed individuals

JobPts – Recognition and Rewards

This SAP Endorsed App from Semos Cloud aims to enhance company culture, improve employee retention, and provide exceptional employee experience through a flexible recognition and rewards program.

Noteworthy employee moments such as becoming a new hire, completing onboarding, completing a project or closing a new deal, personal achievements such as promotions, referrals and achieving new skills or initiating a new innovation—these are all important moments in an employee’s work-life that need to be recognized. By showing appreciation that employees deserve, a company can keep its workforce engaged and committed to its goals and vision, thereby improving overall organizational morale and productivity.

JobPts software offer a robust and flexible standard solution that creates recognition engines directly within SAP SuccessFactors. It also offers configurable recognition & rewards solutions based on a company’s needs, goals and current internal process.

Censia Talent Intelligence Platform

The software solution uses AI and predictive analysis and multidimensional ideal candidate models to form the ideal candidate attributes for each job. By leveraging data science and predictive capabilities that model and source the most qualified candidate for a job role, HR personnel become more efficient in recruiting individuals, opening up workforce capacities and eliminating manual work for HR teams.

Censia Talent Intelligence integrates and complements the functionality of SAP SuccessFactors Recruiting. Censia CEO and co-founder, Joanna Riley has said that Censia’s platform integration with SAP SuccessFactors is a game-changing differentiator in HCM that equips a business in transforming into an intelligent enterprise:

“Our collaboration allows us to deliver talent intelligence to predictively match global talent data and predict the best hires for global enterprises. It also represents an opportunity to expand Censia’s footprint by enabling businesses worldwide to instantly identify and hire the best talent for every role in their organization.”

Eightfold Talent Intelligence Platform

Another recruiting platform that integrates with SAP SuccessFactors, the Eightfold Talent Intelligence Platform uses deep learning AI to improve talent acquisition processes such as recruiting, internal mobility, candidate experience, diversity, upskilling and reskilling, and career planning.

Businesses that use Eightfold’s platform are able to react efficiently to organizational needs through the reskilling of current employees. Providing employees with the opportunity to gain new skills in the workplace is a great motivator that can help a company increase employee retention and improve organizational agility.

The platform also has a feature called Career Planner. This provides employees with learning recommendations and relevant courses in SAP SuccessFactors Learning to help widen their skills and confidently pursue their desired career paths.

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The SAP Endorsed App initiative is an invite-only program that consists of three specified tests:

• integration certification tests
• cloud quality check
• static security code scan

SAP ICC analyzes the application code and makes tailored recommendations to further enhance and optimize the partner solution. Solutions that achieve the SAP Endorsed App certification gain a competitive edge that denotes a value-added functionality, a smooth integration, and a secure investment for SAP customers.

Currently, there are nine SAP Endorsed Apps available on the SAP App Center. These applications focus on providing innovative business solutions for improving customer and employee experience—factors that are increasingly becoming more relevant in today’s uncertain economic climate. With business operations disrupted, social norms and customer behavior rapidly changing, organizations need to fast-track their digital transformation to better meet demands and stay relevant.

This first part of our SAP Endorsed Apps feature series discusses the solutions made for customer experience management.

Mediafly Sales Enablement & Content Management Platform

This sales enablement software works with SAP Sales Cloud and SAP Service Cloud. The solution allows businesses to deliver dynamic and highly-valuable sales interactions even when there is no Wi-Fi. It features a multi-faceted Evolved Selling toolset that helps businesses present content and materials for any product more effectively, market more efficiently, and measure impact, before, during and after every sales meeting.

The Evolved Selling toolset provides dynamic content control and access, making a company’s marketing content and sales materials easier to find, send, assemble and track which increases alignment, efficiency and effectiveness of sales and marketing processes. Storytelling and creating an interactive customer experience is achieved through customized presentations based on a potential customer’s interests. To support the sales process and empower the sales team, useful insights and data are delivered—saving a company time spent in meeting preparations and allowing for quicker sales closing times.

Optimized Dynamic Pricing

This tailored SaaS solution integrates with SAP Commerce Cloud and enables SAP customers to quickly and confidently respond to rapidly changing market conditions, especially now with the economy highly-impacted by the COVID-19 crisis. The SAP-endorsed app from Price f(x) offers the following features for businesses to achieve and maintain pricing excellence, improve customer and product segmentation, increase customer demand, and optimize cash flow:

• utilizes machine learning technology to calculate prices in real-time 
• powerful analytic capabilities to regularly monitor price changes, market reactions, and revenue, margin, and volume improvements
• works with multiple backend systems, terabytes of data, millions of transactions and historical price points 

MyWave.AI Intelligent Personalization Platform

The intelligent customer relations management (CRM) platform allows businesses to gain a personal relationship with each individual customer at scale through the use of artificial intelligence, personal data and proactive automation. The solution leverages investments made on operational data and experience data to deliver better and improved sales outcomes. Features and benefits include:

• Intelligent Personalization for every customer, resulting in increased business revenue and net promoter score (NPS)
• delivers Precision Offers based on customer preferences, intents and transactions history 
• equips customer service agents with highly-personalized information on each individual customer, enabling them to improve the customer experience journey

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