The global pandemic has elevated the role of HR in leading organizations, big or small, during these unprecedented times. As the current business environment continues to evolve, HR is given the central role of ensuring employees are confidently adapting to remote working; all business functions seamlessly working together, and the organization complies with new regulations while securing business continuity.

In this article, we put a spotlight on SAP SuccessFactors and take a look at how companies and countries in Asia leverage its products to keep their organizations remain nimble even in these uncertain times.  

HR in the New World of Work

Jill Popelka, president, SAP SuccessFactors said:

“From empowering employees in the rapid transition to remote work to driving meaningful improvement around diversity, equity, and inclusion, it’s never been more important that people are at the center of business.”

“Organizations around the globe, including 43 percent of Fortune 500 companies, continue to leverage SAP SuccessFactors HXM solutions to remain agile, innovative, and confident that they can tackle their most pressing business challenges,” Popelka added.

Businesses of all sizes from various industries leverage SAP SuccessFactors Human Experience Management (HXM) to transform and expand HR strategies. Aside from recruitment, training, and workforce management capabilities, SuccessFactors’ HXM suite combines feedback with operational data to better understand people and create exceptional employee experiences.

Asia’s Latest Adopters

Here are some of the organizations in Asia that went live with SAP SuccessFactors in the first half of the year:

Jiangsu Hengshun Group Co. Ltd., built in 1840, is the largest vinegar producer in China with a presence in 50 countries all over Asia, Europe, America, Oceania, and Africa. The global enterprise deployed SAP S/4HANA, SAP Sales Cloud, SAP Marketing Cloud, SAP Analytics Cloud, and SAP SuccessFactors solutions to accelerate its digital transformation and for its business development to realize its vision.

Mageline Biotechnology Co. Ltd. , a high-end Chinese skincare brand with independent R&D production bases in China and the United States, has also adopted SAP technology to support the fast business expansion in the domestic and overseas market. Aside from SAP SuccessFactors solutions, the organization has also chosen SAP S/4HANA Cloud, SAP Concur solutions, SAP Analytics Cloud to further its digitalization.

Genting Hong Kong, has selected SAP SuccessFactors to support the technology-led transformation of the company’s human resource operations post-pandemic. This strategy aligns with the leisure company’s long-term expansion, including the management of its 16,000-strong workforce that operates over a vast network of cruise ships and outports.

ICBC (Asia) has deployed SAP SuccessFactors Employee Central Payroll, Onboarding, Recruiting, Compensation, HXM Suite, and Human Capital Management solutions early this year alongside the commemoration of the company’s 20th anniversary.

Adapting to the New Rules of Work

SAP SuccessFactors continue to provide solutions to help businesses quickly and safely comply with the new rules and regulations brought by the pandemic through a robust localization strategy. 

Designed for unexpected emergencies like that of COVID-19, SAP SuccessFactors software on the management of payroll, streamlining of human resource (HR) services, management of visa and permits, and document control can be updated to adapt to the needs of any particular population in the world.

Specifically, the SAP Globalization Services team, in close coordination with customers and partners worldwide, provides solutions for an array of changes, quickly and effectively.

The following information is based on legislation and regulations that are subject to change at any time by the respective authorities and therefore is not binding. The information may be updated as and when required.

Malaysia and Japan are two of the countries in Asia that have leveraged SAP SuccessFactors solutions in tackling the pandemic.

Malaysia has introduced an economic stimulus package to mitigate the impact of COVID-19 on employees. The SAP SuccessFactors Employee Central Payroll is structured to allow the minimum employee contribution to the employees’ provident fund to be reduced by four percent. To aid employers in the legal changes, the localization team introduced multiple HR support packages and instructional guides.

Over in Japan, the localization team has focused on providing system accommodations for employees who have been absent from work due to COVID-19 as well as for those whose remuneration has fallen markedly due to this absence. SAP SuccessFactors Employee Central Payroll allows a special exception for these employees to let them receive their standard monthly remuneration for health insurance and employees’ pension insurance revised from the following month.

Amidst the rapid change and ever-evolving challenges organizations face at this time, SAP SuccessFactors is committed to supporting its customers’ journey as they adapt in compliance to the new world of work.

The post SAP SuccessFactors Equips Asia for the New World of Work appeared first on InsideSAP Asia.

Hong Kong was one of the first countries that implemented strict measures, without having to order a full lockdown, to slow down the spread of the coronavirus. Like many businesses around the world, Hong Kong companies experienced sharp economic contraction, which includes HR and employment-related issues, in the first quarter of the year. 

Specific to addressing the evolving HR challenges such as recruiting, developing, and retaining the workforce, SAP Hong Kong is reinforcing its support to Hong Kong companies as they navigate the road to recovery from the pandemic through SAP SuccessFactors solutions. As a leading cloud-based employee experience management solution provider, SAP SuccessFactors has been instrumental in accelerating the HR digital transformation as well as optimising local and remote operations of many companies in Hong Kong, including Genting Hong Kong and ICBC (Asia).

Fabian Padilla Crisol, Managing Director at SAP Hong Kong said:

“Smart companies understand clearly that HR operation is mission-critical to their success.”

“They see that having a productive and engaged workforce contributes considerably to operational efficiency and sustainable growth. And they realize intuitive HR technologies, such as SAP SuccessFactors, help to remove HR operation friction and recalibrate processes in response to changing needs. SAP is well-positioned to support companies to power their HR operations in the long run,” he explained.  

The HXM Suite for All

Businesses of all sizes from various industries leverage SAP SuccessFactors Human Experience Management (HXM) to transform and expand HR strategies. Aside from recruitment, training, and workforce management capabilities, Successfactors’ HXM suite combines feedback with operational data to better understand people and create exceptional employee experiences.

Companies from diverse industries like hospitality, finance, property development, transportation, and retail in Hong Kong complement their HR infrastructure with SAP SuccessFactors. Such is the case of these two companies.

Genting Hong Kong

The company’s core competency is to create indelible experiences for tourists in its cruise lines and resort as a leading global leisure, entertainment, and hospitality company. Despite the pandemic putting a halt on most tourism-related activities, Genting Hong Kong remains focused on the goal of its next growth phase. 

Scheduled for post-pandemic deployment, SAP SuccessFactors was chosen to support the technology-led transformation of the company’s human resource operations. This strategy aligns with the leisure company’s long-term expansion, including the management of its 16,000-strong workforce that operates over a vast network of cruise ships and outports.

ICBC (Asia)

Early this year and in commemoration of its 20th anniversary, the financial firm has deployed SAP SuccessFactors Employee Central Payroll, Onboarding, Recruiting, Compensation, HXM Suite, and Human Capital Management solutions. In no time, the company has recorded the following:

• Increased productivity with self-service tools for over 3,000 employees 
• Streamlined onboarding and recruiting processes
• Simplified processes and services
• Met industry compliance and security requirements
• Integrated its pre-existing proprietary systems with SuccessFactors.

In March, to help mitigate the impact of COVID-19 to employees, SAP SuccessFactors showcased SAP Jam Collaboration, a cloud-based enterprise collaboration platform, helps employees’ self-publish content, and share and discuss with co-workers; and SAP Learning Hub, which helps assess always-on training and social learning resources in personalised and flexible ways.

Since being part of SAP in 2012, SAP SuccessFactors has become one of the largest providers of cloud-based HCM software in the world with over 7,000 customers and 120 million users across more than 200 countries and territories. SAP SuccessFactors’ continued investment in talent acquisition has been recognised by the 2019 IDC MarketScape: Worldwide and U.S. Modern Talent Acquisition Suites for Large Enterprises. 

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