Almost simultaneous with the launch of the SAP.iO Foundry Shanghai cohort, Foundry New York also announced its startup accelerator programme featuring tech startups that specialise in omnichannel engagement and CX solutions.
Earlier this month, SAP.iO Foundry New York kickstarted its latest accelerator programme centred on driving innovation around the customer experience (CX) domain. Specifically centred on omnichannel CX engagement, six tech startups with global market presence have qualified to be part of the latest New York Foundry Spring 2022 cohort.
SAP.iO highlighted that the German software company acknowledges the increasing opportunity for the CX market, which would equally benefit SAP and its partners that specifically offer customer engagement solutions. A report shared by Dash Network, an independent B2B research and digital media platform focused on the global Customer Experience market, revealed that the customer experience and customer engagement market is forecasted to reach more than $100 billion in annual worldwide revenue by 2026.
Select Six Tech Experts on CX Solutions
Passing the evaluation of a jury of SAP experts, partners, customers, and investment funds, these early-stage startups will be developing solutions that elevate the customer experience by leveraging SAP technology and application programming interfaces (APIs).
Here are the six startups of the Foundry New York CX cohort:
- Bigthinx. Award-winning fashion-tech company Bighinkx specialises in mobile body scanning, digital personalised avatars, virtual try-ons, and supply chain augmentation. Used by leading fashion brands, the tech startup’s solution portfolio that leverages Artificial Intelligence and Computer Vision offers retailers increased profitability and sustainability while being introduced to the Metaverse. Bigthinkx has a market presence in Bangalore, Dubai, Milan, New York, and Tokyo.
- Mad Street Den. Headquartered in Redwood City, California, Mad Street Den is known for its flagship brand Vue.ai, an AI-powered experience management suite that merges the power of the product, customer, and business intelligence using Computer Vision and NLP. The tech startup funded by marquee investors has more than 220 employees across the US, Japan, and India.
- Obsess. New York-based Obsess is an experiential e-commerce platform that enables brands and retailers to deliver highly engaging virtual stores on their websites leveraging its proprietary technology that utilises HD-quality photorealistic CGI. Virtual stores become the entry point to the metaverse for brands that intends to utilise this kind of next-gen medium. Ralph Lauren, Dior, Coach, Tommy Hilfiger, NARS, and Charlotte Tilbury are some of the global brands that use the metaverse shopping platform.
- SoPost. A powerful product sampling platform, SoPost enables brands to run sampling campaigns online centred on relevance, data, and analytics. The company has offices in Newcastle upon Tyne, London, Paris and New York.
- Yellow.ai. Dubbed as the world’s first conversational Total Experience (TX) automation platform, Yellow.ai helps enterprises enhance customer satisfaction and scale employee engagement leveraging its Dynamic AI agents. Domino’s, Sephora, Hyundai, Biogen International, and Siemens Limited are among the global brands that use the platform. Yellow.ai has offices in the US, India, Indonesia, Malaysia, Singapore, and UAE.
- Zoovu. The tech startup offers enterprises a product discovery platform that delivers rich, contextual, and personalised experiences across all channels. Amazon, AT&T, Whirlpool, and Microsoft are among the enterprises that leverage Zoovu. The company has offices in the UK, the US, Germany, France, Austria, Belgium, and Poland.
The New York cohort will have the opportunity to learn from SAP experts through curated mentorship and collaborate with SAP customers during the 16-week programme.
