SAP Concur travel solutions have transformed many organisations across various industries into an intelligent enterprise by connecting them to travel suppliers, travel management companies, credit cards, vendors, mileage, and apps.
COVID-19 has an extensive impact in the travel industry, especially with the CDC’s report that travel increases your chance of getting and spreading the virus. SAP Concur’s recently commissioned survey on the impact of the pandemic on global business travel has also revealed travellers’ reservations and expectations from their companies in handling the crisis.
Today, many businesses, institutions, and even universities are now paying more attention to travel risk management programs to ensure health and safety of individuals and, consequently, secure business continuity amid this unpredictable global crisis. One of the organisations that have recently beefed up their travel risk management strategy is Terra Dotta, a leader in higher education travel, study abroad, and international program management solutions.
Improving Travel Experience
Terra Dotta partnered with SAP Concur to support higher education travel risk management by integrating SAP Concur Itinerary API to Terra Dotta’s platform. The integration will enable the delivery of comprehensive traveler location information from Concur Travel, Concur TripLink, TripIt from Concur, and Concur Request to Terra Dotta’s trusted Travel Registry solution and AlertTraveler mobile app.
Anthony Rotoli, CEO of Terra Dotta, stated:
“At Terra Dotta, our commitment to delivering enterprise-grade travel risk management solutions for the higher education community spans decades, and we’re thrilled to partner with the SAP Concur organization to bring our award-winning, comprehensive solutions to customer institutions.”
The collaboration also aims to broaden the client base of Terra Dotta across the U.S., Europe, and the Asia-Pacific region by expanding its language translation support for Travel Registry and AlertTraveler and developing new enhancements.
“As always, we will continue investing in our scalable technology to support inbound and outbound travelers’ needs across a domestic and global footprint throughout the higher education landscape and beyond,” he added.
Complementing Terra Dotta Solutions
Now that quarantine policies in cities and countries vary and constantly change, Terra Dotta and SAP’s collaboration happened at the most opportune time.
Terra Dotta’s cloud-based Travel Registry solution, which is a real-time travel risk management system capable of providing pre-travel briefings and notifications to affected students, faculty, and staff, as well as school administrators. Terra Dotta’s solution alerts the respective individuals when there is an itinerary change or critical incident nearby– whether on campus or overseas.
AlertTraveler, specifically, provides travellers regional alerts; quick-dial emergency services numbers, and a convenient mobile check-in button. With the help of Campus administrators who have direct access to travelers’ itineraries and GPS data, affected individuals can be located and are informed via institution-specific alerts wherever they are.
As for SAP Concur offerings, Concur Travel enables institutions to better manage travel, enforce policies, and control spend while TripIt by Concur manages travel itinerary including flight tracking.
Concur TripLink, with SAP Concur’s global network of connected suppliers and TripIt Pro app, allows institutions to recover outside bookings and travel managers get a complete view of spend and deliver on Duty of Care. Concur Request simplifies requests and approval, drive policy compliance, and control company spend.
More than 600 universities and colleges leverage Terra Dotta’s enterprise-grade cloud solutions and mobile app to automate and streamline all aspects of global collegiate travel and international student programs, including enrollment and delivery of real-time, GPS-driven communication to students and faculty. With the pandemic disrupting the world, the solutions’ capability to ensure compliance and risk mitigation for both domestic and international travel programs coupled with SAP Concur’s intelligent travel solutions is essential more than ever.