Neeyamo, a leading human resources outsourcing (HRO) services and solutions provider specialising in SAP SuccessFactors solutions, has become one of the first companies globally to go live with the SAP SuccessFactors Employee Central Service Center solution.
Neeyamo has implemented the solution across its India, US and Philippines operations. The company provides global payroll solutions in 90+ countries and background verification services in 198 countries, all based on SuccessFactors solutions.
“As one of the first go-lives for SAP SuccessFactors Employee Central Service Center globally, Neeyamo is extremely pleased with the solution,” said David AKP, chief mentor, Neeyamo. “It empowers our employees to have access to efficient self-service, while allowing our HR support to be more responsive and real time.”
Launched recently, SAP SuccessFactors Employee Central Service Center is an HR Helpdesk that provides a central place for employees and HR service representatives to view, request, store, share, organise and prioritise all HR-related information and issues. Developed specifically for HR organisations, it has built-in analytics to help operations management track KPIs and understand emerging patterns.
Neeyamo recently worked with Bangalore-based mobile payment provider, Ezetap Mobile Solutions, to implement SAP SuccessFactors in 21 days from inception to release, using a rapid deployment approach.
“Neeyamo innovatively leveraged SuccessFactors Performance and Goal Management framework to implement the Objective Key Results (OKRs) framework that Ezetap wanted. I expected to spend much more time on the implementation, but was pleasantly surprised,” said Kalyan Nadikatla, HR head, Ezetap. “Now employees and managers will have a personalised, 360-degree view of their performance data, and the HR function can improve performance and productivity by refocusing their efforts on employee and leadership effectiveness.”
