Secure Login Experience

Jamf has announced that it is partnering with Google Cloud to provide both schools and enterprises with a simple, unified authentication and account synchronisation process. With Jamf Connect, users can unbox their Apple device, power it on and access their corporate and learning applications after signing on with Cloud Identity (or G Suite) credentials. Additionally, IT admins are more easily able to manage Mac accounts while knowing their hardware and information is secure. 
 
Jamf Connect simplifies the provisioning process with Apple and is a streamlined way to manage accounts and authentication in organisations that leverage Cloud Identity credentials with:

• Jamf Authentication plugin – Users can log onto their Mac with their Cloud Identity credentials.
• Account creation – IT admins can create local accounts based on Cloud Identity user information, and for identity providers that allow it, keep passwords in sync with those in the directory service.
• Multifactor – IT admins can use supported Cloud Identity credentials multifactor authentication methods at the macOS login window.

Jamf’s Beginnings

Jamf initially stepped into the identity authentication space with the acquisition of Orchard & Grove, the makers of NoMAD.  The  open-source solution, NoMAD, remains free while the commercial versions of NoMAD (including NoMAD Pro, NoMAD Login+ and PKINIT) were folded into a single solution and rebranded Jamf Connect. Jamf Connect is able to integrate with other mobile device management (MDM) providers, not just Jamf Pro, Jamf’s flagship MDM product. And, in addition to Google Cloud, Jamf Connect now also integrates with IBM, OneLogin and Ping, along with Okta and Microsoft Azure.

SAP chose Jamf, the standard in Apple management, to manage its 17,000 Mac, 83,000 iOS and 170 Apple TV devices in 2018. SAP is managing these devices together with Jamf Pro to create a native and integrated IT and user experience across all of its Apple devices.

“Jamf Connect is a cutting-edge product that allows organisations to easily set up, manage, and authenticate users on a Mac with the cloud identity provider of choice,” said Joel Rennich, Director of Jamf Connect, Jamf. “By partnering with Google Cloud, a top identity provider especially within education organisations, we aim to securely streamline the way users sign in and access their tools.” 

For more information on Jamf Connect, click here.

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The solution is now in use across 250 locations to monitor user experience and analyse error reports, and as a result has identified several areas for potential improvements.

SAP UEM’s user analytics gives Graybar visibility into employee engagement with enterprise applications, such as pre- and post-upgrade user experience and response time, as well as identifying and addressing errors and inefficiencies without requiring employees to recreate their actions.

“SAP UEM has been a critical tool during our SAP S/4HANA migration, as it provides crucial information that previously required time-consuming outreach to each user,” said Ashton McDaniel, front line SAP and WMS support manager, Graybar.

“It has allowed us to verify that our system is processing faster and better than before, and has helped us determine whether observed errors are new, or from earlier problems that the upgrade did not resolve.”

According to Knoa, its UEM solution is helping enterprises to streamline S/4HANA migrations as well as development projects for SAP Fiori or SAP UI5, and cloud implementations such as SAP SuccessFactors and SAP Hybris Cloud for Customer.

“Graybar is just one of several customers who are accruing significant benefits by taking user experience analytics into account during the planning, design and deployment stages of SAP S/4HANA migration,” said Brian Berns, CEO of Knoa Software. “They’ve told us that they like how SAP UEM keeps the emotion out of the conversation, allowing them to see exactly what user actions resulted in an error and relay that information to the technical team.”

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