As the wave of 5G technology reshapes the contemporary digital landscape, Singtel seeks to pioneer the adoption of this next-generation tech. The telecommunications company is on a mission to turbocharge its network structure, infusing it with advanced cloud functionality and formidable computing capabilities. Their vehicle for this metamorphosis is the Intelligent Edge Aggregator, conceived to be developed atop Singtel’s unique Paragon platform and fortified by the extensive 5G networks that Singtel has diligently cultivated within Singapore.

Through the IEA, Singtel’s customer base will be afforded seamless access and integration of SAP software solutions into their existing infrastructure. This occurs right at the precipice of the cloud server edge. Thanks to the superlative speed offered by 5G technology, customers can anticipate a revolutionary improvement in their network speeds, latency, and bandwidth. Singtel intends to embed the IEA solution within its broad catalog of current enterprise solutions, creating an innovative blend of 5G technology and advanced software solutions.

SAP Software and Singtel’s IEA: A Tech Revolution

But this collaboration doesn’t stop at the boundaries of Singapore; Singtel and SAP envision a much broader canvas. They’ve drafted a go-to-market strategy designed to propagate this comprehensive solution across the Asia Pacific region, bringing their technological revolution to countries such as Australia, Thailand, Indonesia, the Philippines, and India.

Dennis Wong, Vice President of Enterprise 5G and Platforms at Singtel, spoke excitedly about this first-of-its-kind collaboration, marking the first time SAP has united with a telecommunications company in Asia Pacific Japan to offer 5G-enabled edge computing solutions. Utilizing SAP’s Business Technology Platform (SAP BTP), this partnership seeks to answer the call of increasingly complex enterprise needs, such as implementing computer vision applications and boosting workplace safety.

Singtel anticipates the IEA to become a catalyst for businesses, providing real-time insights that support informed, timely decision-making for urgent business requirements. The solution is also set to offer particular value to industries such as manufacturing and logistics, with applications like autonomous delivery robotics, defect detection, and automated quality checks.

Pioneering a New Era of Innovation

This partnership’s announcement was made during the SAP flagship event, SAP NOW SEA, hosted in Singapore. During the event, SAP took the opportunity to present several other strategic collaborations, including one with the venture capital firm, B Capital.

Utkarsh Maheshwari, Chief Partner Officer of Asia Pacific Japan at SAP, believes the collaboration represents a significant milestone. Singtel’s extensive 5G network and high-speed connectivity in Singapore made it a natural partner choice for SAP. As more businesses continue to embrace digital transformation, Maheshwari hopes this partnership will encourage broader cloud adoption across industries, fostering deeper integration with SAP’s suite of software solutions.

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Reports from the Department of Statistics Singapore show that productivity declines as the labour force ages. With this, workers are being encouraged to adopt new skills that are relevant to the digital world.

Singtel employees benefit from short courses

Valerie Yeong Tan is one of those elderly Singaporean coders. She worked at Singapore Telecommunications Ltd. for 47 years as an HR department administrator. She was persuaded to enroll into bot-building courses to improve her skills.

At an interview at a new Singtel office in Singapore, she said,

Learning is a lifelong process, and I want to keep my mind active. I also hope to encourage and inspire the younger generation of workers and show them that you can learn new skills no matter how far you are in your career.

Similarly, another elderly Singaporean coder named Yeong-Tan attended Singtel’s four-day Bot Maker Training course and two-day Bot Maker Hackathon. Now, her new-found skills are being used to improve her work productivity for repetitive tasks.

Both women have no basic programming knowledge but learned from short courses.

How the government addresses the need for new skills

SkillsFuture Singapore and Workforce Singapore are government agencies that have organized programs that offer courses for new skills and help workers find jobs. Singaporeans utilized the SkillsFuture Credit, a program that subsidized government-approved training courses. In 2018, more than 430,000 workers availed the subsidy—showing almost 50{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increase from 2017.

Singaporean businesses are also doing their part. Last Thursday, Singtel announced its plans to invest SGD45 million (USD32.7 million) over the next three years to help its employees receive upskill training to help them adapt to the digital environment. Programs will include data analytics to 5G capabilities.

In 2018, SAP SE launched a program called “SAP Skills University” in partnership with government agencies and local educational institutions. The said program was targeted towards mid-career professionals.

Singtel group’s CEO, Chua Sock Koong said,

Work, as we know it today, is very different from 10 years ago. And ten years from now, it will be very different from today. That is why we mustn’t stop evolving as an employee as a company.”

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