SAP has been empowering organisations around the world to become intelligent, networked, and sustainable enterprises by leveraging technology solutions and best practices that help accelerate digital transformation. In the recently released SAP Global Communications, it was reported that 99 of the 100 largest companies worldwide have selected SAP while 85 of the 100 largest companies have become SAP S/4HANA customers. 

SAP acknowledges the contribution of its customers to mutually helping the multinational tech company achieve its mission of helping the world run better and improve people’s lives through awards and recognitions such as SAP Innovation Awards and SAP Quality Awards for Customer Success. In Japan, SAP recognises outstanding customers that embark on a modernisation journey leveraging SAP applications and advocate for digital transformation within and outside the organisation through the annual SAP Japan Customer Awards. 

Top 8 Companies Leveraging SAP Software Products

Eight customers were recognised across eight categories for their breakthrough digital transformation leveraging various SAP software applications and services in the recently announced SAP Japan Customer Awards 2021. (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.) Three new categories were added in the awarding event namely SAP Concur, Mid-Market, and Transformation.

Okinawa City: Japan Society Category

In partnership with LINE corporation, Okinawa City implemented–for the first time in Japan– Qualtrics solutions and SAP Vaccine Collaboration Hub (VCH) to help manage the COVID-19 vaccination of its 11,000 citizens. The successful rollout of VCH resulted in better vaccine compliance and engagement with the people.

Aizu Sangyo Network Forum: Innovation Category 

Leveraging SAP S/4HANA, the company developed a Connected Manufacturing Enterprises (CMEs) platform for SMEs in the manufacturing industries that helped them achieve a significant 25{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increase in productivity by standardising and automating internal business operations.

Mitsubishi Electric Corporation: Japan Industry 4.0 Category

The company partnered with SAP Japan Labs for the SAP Industry 4.Now Hub TOKYO showcase that featured how FA robots, sequencers, industrial PCs, MES (manufacturing execution system), ERP, and E-Commerce can bolster digital transformation in the manufacturing industry.

Shiseido Co., Ltd.: Cloud Adoption Category

The company deployed SAP SuccessFactors to standardise personnel processes as part of Shiseido’s digitalisation. By adopting the SAP solution, the company’s global workforce was able to embrace the “PEOPLE FIRST” management principle as well as aggregate data and enhance governance control– essentially driving efficiency in global report creation.

Seibu Group: SAP Concur Category

The Japanese holding company that owns Seibu Railway and Seibu Bus has adopted SAP Concur to enhance employee experience, drive efficiency in operations, promote paperless transactions, and incorporate tax reforms to 33 out of its 45 companies in two years. 

Fujitsu Limited: Experience Management Category

In partnership with SAP-owned Qualtrics, the company rolled out the VOICE programme under the company-wide modernisation project Fujitsu Transformation to get the pulse of the employees and customers. In about a month of implementation, disparate indicators were unified and an NPS survey was conducted in over 30 countries– exemplifying the company’s transparency and intention to act on pressing employee concerns.

SOLIZE Corporation: Mid-Market Category

Supported by information technology company SIGMAXYZ Inc., SOLIZE adopted SAP S/4HANA cloud as part of its digital transformation strategy. Through SAP’s cloud-based solution, the engineering company was able to modernise its core and accounting system, enhance competitive management processes, and focus on operations powered by data for better field-management engagement. In addition, business integration, legal revisions, and new business responses such as new revenue recognition standards were realised with the adoption of SAP S/4HANA Cloud.

ITOCHU Corporation: Transformation Category 

Implementing SAP S / 4HANA Cloud as part of its global expansion project, the Japanese corporation known for domestic and overseas trading has eliminated existing modifications, achieved a 90{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} reduction on add-on functions, developed an ideal platform, and is continuously striving for business process automation.

SAP Japan intends to realise its medium- to long-term vision up to 2032 by being an indispensable partner for customer success and driver of digital transformation in the country.

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Since its establishment in 1983, PIH Group of Companies has grown into being one of Qatar’s largest conglomerates with over 60,000 employees operating globally across a diverse range of interests in six industries. To realise its vision of becoming a “digital-first, data-driven” organisation, the company embarked on a large-scale digital transformation initiative using SAP software products and solutions. These include SAP S/4HANA, SAP SuccessFactors, and SAP Industry Cloud solutions and extensions based on SAP Business Technology Platform (SAP BTP).

For Jasim Abdul Rahman, Group Chief Information Officer at PIH, the company’s strategy is geared towards taking a digital-first approach in order to evolve, expand, and grow. He further explained:

“Toward this objective, we wanted a solution that not only encapsulates existing businesses under a single digital framework but also provides the flexibility to equip our foray into newer industries in the future.”

Tapping Larsen & Toubro Infotech (LTI) as its solution framework implementation partner, PIH Group of Companies worked closely with the Mumbai-headquartered global technology consulting firm to take advantage of several IP-based engineering and construction (E&C) solutions such as engineering cashflow and supplier portal, project management cockpit for performance forecasts, and resource deployment tool.

According to the statement released, more than 250 processes were transformed as part of the digital transformation program, covering 63 entities across four business domains.

“LTI’s proven expertise in enabling disruptive digital transformation systems is globally acclaimed and together with SAP, our partnership has enabled PIH’s transformative journey,” Abdul Rahman added.

PIH Collaborates with LTI to Accelerate Digitalisation Utilising SAP Software Products

LTI’s strategic partnership with the German enterprise software giant, which spans more than 20 years, empowers the IT consulting company to participate in the SAP S/4HANA Movement program that helps facilitate the promotion and adoption of SAP S/4HANA. As an SAP customer itself, LTI completed the implementation of SAP S/4HANA on cloud in 2018 aiming to enable the innovation and agility it requires.

Additionally, the two companies’ extensive collaboration allows LTI to work directly with SAP’s industry teams to offer industry-specific solutions to its roster of customers. Reflecting on the digital transformation project with PIH Group of Companies, Sudhir Chaturvedi, President and Executive Board Member at LTI, said:

“The digital acceleration caused by the pandemic has brought the benefits of embracing disruptive technologies to the fore. Digitising the core can enhance process efficiency, customer satisfaction and reduce costs that together help in achieving business excellence. LTI’s rich heritage of experience in the engineering and construction industry and our robust partnership with SAP as a global strategic service partner makes us the ideal partner of PIH for this ambitious engagement.”

Meanwhile, Alaa Jaber, Managing Director for SAP Qatar and Fast Growth Markets, remarked:

“The current times emphasise the importance of agility, flexibility, and scalability for Qatar’s businesses to continue marching towards growth. PIH’s digital transformation with LTI stands out as an ideal testimony to showcase a proactive approach in embracing technology to help large businesses scale up with pace.”

Moreover, the SAP solutions implementation has so far allowed PIH Group of Companies to have a smooth flow of data, allowing for more accurate and fast decision-making across a diverse corporate environment, as well as business frameworks for new acquisitions, mergers, de-mergers, and partnerships. In April, PIH signed several cooperation agreements with the Ministry of Municipality and Environment (MME) to strengthen collaboration in the fields of air quality monitoring and establish a reputation management system in the ministry.

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