Information management solutions provider OpenText has strengthened its partnership with Google Cloud and SAP by expanding its local support for OpenText solution extensions for SAP applications in the Asia Pacific Japan (APJ) region. The strategic development will enable OpenText to offer increased choice and flexibility for customers’ in-region deployment of information management solutions for the SAP ecosystem by leveraging Google Cloud’s regional data centers in Singapore, India, and Japan.

Muhi Majzoub, EVP and Chief Product Officer at OpenText, highlighted that OpenText and SAP’s deep and long-term partnership is focused on delivering information management technologies in the cloud to create more intelligent, connected, and secure businesses. He explained:

“With regional data center support from our strategic partner Google Cloud, OpenText now offers these solutions for SAP applications across Asia. Together, we are supporting our customers’ regional compliance needs and data sovereignty requirements under a unified service level commitment from OpenText.”

Solution Extensions for SAP Applications in APJ

By expanding the availability of solution extensions for SAP applications as a managed service in APJ, OpenText will be able to capture the increasing demand for cloud-delivered information management in the region. The OpenText Suite for SAP supports many organisations’ Enterprise Information Management (EIM) strategy towards digital transformation, offering customers access to key business content within the context of an SAP business process. Having a single interface that contains all information provides users a seamless experience, better efficiencies, and reduced risk. The suite supports SAP S/4HANA, SAP SuccessFactors, and SAP Customer Experience.

Sharn Gamman, Commercial Operations Process and Training Manager at Foodstuffs North Island (FSNI), New Zealand’s largest grocery cooperative, shared how OpenText Suite for SAP delivered efficiency in their operations. She said:

“The integrated OpenText Suite for SAP solutions helped us extract even more value from our SAP implementation. When we started, there was an expectation that we would have cost savings from efficiency gains and shift staff to more value-added tasks. This is definitely the case. With less manual processing, we have been able to reinvest and focus on working more closely with our vendors.”

Here are the OpenText solution extensions for SAP applications available in APJ:

• OpenText Extended ECM for SAP Solutions Cloud Edition 
• OpenText Extended ECM for SAP SuccessFactors 
• OpenText Core Archive for SAP Solutions, 
• OpenText Extended ECM for Engineering  

Reinforcing Synergistic Partnerships

OpenText is an SAP Platinum Partner and the German software company’s largest solution extension partner that offers highly integrated solutions to businesses using SAP technology. This latest co-innovation reinforces OpenText and SAP’s 25-year-old alliance in co-developing solutions that offer information advantage to more than 5,000 customers in over 130 countries.

In 2020, OpenText launched OpenText Digital Zone, an interactive online resource for businesses using SAP technology featuring practical strategies to help customers better understand the powerful solution extensions available to connect their digital business. The program supports customers to run resiliently, accelerate the path to SAP S/4HANA, digitise the finance process, and deliver exceptional workplace experiences through SAP SuccessFactors solutions.

Similarly, OpenText’s synergistic partnership with Google Cloud is also centered on delivering on the commitment to customer choice. Google Cloud is OpenText’s preferred public cloud platform that enables customers to deploy Information Management workloads on the Google Cloud Platform. Reciprocally, OpenText is Google Cloud’s preferred provider of Information Management solutions on Google Cloud. As a testimony of their partnership, the two companies developed an Enterprise Managed Services (EMS) offering specifically designed to help customers realise the full potential of OpenText Anywhere.

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With the Asia Pacific as the fastest-growing region for CenturyLink Inc., it is no big surprise that the hybrid networking technology leader’s next expansion strategy centres on Singapore, Asia’s world-class technology and business hub. This week, CenturyLink Inc. announced that it has entered an agreement to extend its global SAP alliance to the city-state.

“In Singapore, businesses operate in one of the most connected economies in the world. Organizations rely on their data to differentiate on a global scale, and access to accurate information in real-time is imperative for success,” said Ignatius Wong, director, product management, hybrid cloud, and IT solutions, CenturyLink Asia Pacific.

“The extension of this global alliance to Singapore means that customers here can access the entire SAP solution stack from the network level up through application support through CenturyLink, providing a competitive advantage,” he added.

CenturyLink takes pride in its SAP-certified, rapid deployment private and multi-tenant environments that deliver secure data connectivity via its global high-speed private network. Customers can leverage CenturyLink services to gain access to a suite of SAP solutions and services, including support for SAP S/4HANA implementations and SAP solutions deployed on public and private clouds that enable companies to execute implementations across hybrid IT environments.

Recently named Managing Director of SAP Singapore Eileen Chua shared how timely and critical this partnership is today. She stressed:

“As crises take hold, technology plays a crucial role in helping businesses weather economic uncertainties. The extended partnership with CenturyLink is more important than ever as we assist businesses in Singapore to minimize disruption and support business continuity.” 

“The collaboration is a true testament to our trusted SAP partner ecosystem as we deliver the intelligent enterprise to help our customers in Singapore transform and pivot during these unprecedented times,” the SAP Singapore MD expressed.

Optimising SAP Expertise

CenutryLink’s expertise in SAP application and SAP HANA migration, management, and development services can complement and expand a business’ IT resources and expertise. The global technology company offers comprehensive services and expertise that further boost SAP solutions. 

Deep SAP and Analytics Expertise. CenturyLink leverages its certified SAP and Data Science experts deliver consulting, implementation, and ongoing management of the SAP ecosystem to drive efficiencies, enhance security, and improve business insight.

Comprehensive SAP Solutions. CenturyLink helps customers optimise their SAP ecosystem while reducing cost and complexity. Customers can deal with a single reliable partner to deliver consulting and advanced services, scalable global infrastructure, ITIL-based managed services, next-generation redundant network connectivity, and multi-layered security services under one solution-level SLA.

Rapid Deployment & Policy-driven Automation. The company optimises application-centric automation tools for standardising deployments and infrastructure configuration that reduce complexity and risk by improving governance.

Much like SAP, CenturyLink not only delivers innovative and intelligent solutions but also champions inclusivity and diversity in the workplace. The company received a perfect score of 100{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} on the Human Rights Campaign’s list of Best Places to Work for LGBTQ Equality and has also been recognised by Forbes as one of America’s best employers for diversity.

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NTT DATA Group is expanding its presence in Thailand through itelligence AG’s, a subsidiary of the company and a SAP Platinum Partner, acquisition of ISS Consulting, a management and technology consulting firm that specializes in the implementation of SAP and SAP related products including E-commerce with offices in Thailand, Malaysia, and Singapore.

As one of leading SAP consulting firms across Thailand, ISS Consulting focuses on manufacturing, automotive, retail, and food and beverage industry sectors employing around 250 people. The company specializes in S/4 HANA, C/4 HANA, SAP SuccessFactors and SAP Ariba, in addition to SAP HANA Cloud, SAP Business By Design and help desk support.

Meanwhile, itelligence AG has been a partner of SAP with 30 years of experience in global SAP and Information Technology consulting services for the mid-market, providing support and implementation of SAP cloud and platform applications. The company is part of the global NTT Data group and employs over 8,000 people across 25 countries.  In 2008, SAP has completed acquisition of itelligence AG as a result of the tender offer in the German market.

Sharath Burla, CEO of NTT DATA Business Solutions APAC, said,

“Customers in the South East Asia region will now have even better access to outstanding SAP expertise, a fact that will ultimately be reflected in jointly developed innovative systems.”

She specifically mentioned Japanese and multinational companies, are either based or produce in Thailand, to benefit from the collaboration.

“This acquisition will also generate an increased cross-selling potential for ISS Consulting and NTT DATA Business Solutions (joint product development)”, Burla added. “With this share acquisition, itelligence is in turn also intensifying its partnership with SAP Asia Pacific, in general, and with SAP Thailand, in particular.”

Norbert Rotter, President and CEO of NTT Data Business Solutions and CEO of itelligence AG, expressed how the companies regard its new alliance with ISS Consulting of high strategic importance, taking advantage of SAP’s strong and fast-growing SAP Market in Thailand at this time.

Rotter said,

“Our investment in ISS Consulting further demonstrates our commitment to becoming the leading SAP service provider in the Asian Pacific region. ISS Consulting’s significant industry know-how in the manufacturing, automotive supplier and food sectors makes the company a perfect fit for the itelligence group.”

The acquisition is expected to close in September 2019, which will also enable NTT Data Business Solutions to expand across Indochina.

About itelligence AG

itelligence AG, founded in 1989, is an NTT DATA company that focuses on SAP solutions, such as SAP S/4HANA and SAP C/4HANA implementations, including migrations. As a global SAP Platinum Partner, the company connects with SAP from developer to CEO, engages in board-level dialog, and influences the latest business management software.

Their Trust Model unites industry expertise, local proximity, global capabilities, and people values among 60 teams, within 22 service locations across 6 industries. The company has been in the industry for 30 years.

About ISS Consulting

ISS Consulting, founded in 1997 by a group of highly experienced SAP Consultants headquartered in Kuala Lumpur, is a management and technology-consulting firm that specializes in the implementation of SAP and SAP related products including E-commerce. The company has been listed on the ACE Market, Bursa Malaysia in 2006 and, currently, has more than 300 SAP experts in various industries, has successfully implemented over 200 SAP projects, and has 300 SAP experts across Malaysia, Singapore, and Thailand. ISS Consulting (Thailand) Ltd., based in Bangkok, offers an extensive range of solutions in Enterprise in Enterprise Resource Planning (SAP ERP), SAP S/4HANA and Cloud Solution with digital transformation.

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