The Everest Group’s research meticulously evaluates 15 providers focusing on SAP business application services for mid-market enterprises. Providers are categorized into three distinct tiers: Leaders, Major Contenders, and Aspirants. These classifications are based on an impartial assessment of factors such as market impact, visibility, capability, client references, and continuous analysis of the SAP business application services market. FPT Software’s recognition as a Major Contender marks a significant milestone, reflecting its commitment to delivering high-quality SAP solutions.

FPT Software’s SAP implementation and maintenance services rest on a robust foundation of experienced and certified SAP professionals. With nearly 1,100 certifications and a dedicated team of consultants proficient in six languages, the company ensures comprehensive support to clients worldwide. Leveraging cutting-edge SAP solutions such as SAP BTP, RISE with SAP, and GROW, FPT Software provides exceptional value to its clients, enhancing their operational efficiency and business growth.

According to Vu Tien Dat, Chief Delivery Officer at FPT Software, this recognition underscores the company’s unwavering dedication to excellence in ERP implementation and SAP solutions on a global scale. Over the past two decades, FPT Software has consistently delivered top-notch services across various industries, including energy, banking, financial services and insurance (BFSI), chemicals, manufacturing, and construction. The company’s competitive pricing and high resource readiness are key factors that ensure its clients maintain a competitive edge in their respective markets.

Strategic Partnerships and Enhanced SAP Business Application Services

In 2023, FPT Software achieved a significant milestone by becoming one of only three companies in Southeast Asia to join SAP’s Regional Strategic Services Partner in Asia Pacific and Japan. This partnership has empowered FPT Software to leverage its extensive industry expertise and resources, offering enhanced SAP S/4HANA Cloud migration services and managed services. This strategic move aligns with the growing demand for advanced SAP solutions in the region, allowing FPT Software to meet the evolving needs of its customers more effectively.

FPT Software’s inclusion in the Everest Group SAP Business Application Services for Mid-market Enterprises PEAK Matrix Assessment 2024 reflects its ongoing commitment to delivering excellence in SAP solutions. The company’s extensive experience, combined with its strategic partnerships and cutting-edge technology, positions it well to continue providing exceptional services to its clients.

This recognition not only highlights FPT Software’s current capabilities but also sets the stage for its future growth. As the demand for SAP business application services continues to rise, FPT Software is well-positioned to expand its market presence and deliver even greater value to its clients. By maintaining its focus on innovation, customer satisfaction, and strategic growth, FPT Software is poised to remain a key player in the SAP services landscape.

The company’s emphasis on continuous improvement and adaptation to market trends ensures that it remains at the forefront of the industry. With a strong foundation of expertise, a dedicated team, and strategic partnerships, FPT Software is well-equipped to meet the challenges and opportunities of the future, delivering outstanding results for its clients and solidifying its position as a leader in SAP business application services.

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NTT DATA has been commended by Everest Group for its advanced capabilities across multiple dimensions, including delivery capability and market success. Its robust value proposition focuses on helping clients create tangible business outcomes through its extensive portfolio of services and solutions combined with broad industry expertise.

Furthermore, Everest Group has placed NTT DATA in a prominent position as a Leader across seven distinct areas – evaluating the company’s overall market impact, its comprehensive vision and capability, strategy, scope of services offered, level of innovation and investments made, value provided to customers, and rate of market adoption. The company also stands out for its strong global presence and expanding client base, which reiterates its commitment to continual innovation that helps clients maximize their investments in SAP technologies.

At last year’s SAP Sapphire Tokyo conference, NTT DATA unveiled a new packaged solution dubbed Connected Product in collaboration with SAP Asia-Pacific Japan (SAP APJ). Using the Connected Product solution, the two businesses will be able to provide complete, end-to-end solutions that prioritize productivity and efficiency. The SAP Business Network for Logistics, Global Track and Trace Option serves as the foundation for the Connected Product, which provides logistics companies with connected and traceable supply chains.

According to Norbert Rotter, SVP of NTT DATA Corporation and CEO of NTT DATA Business Solutions AG, an NTT DATA entity dedicated solely to providing SAP solutions to clients worldwide, businesses today are looking to get more out of their SAP investments by taking advantage of the cloud and achieving more domain-specific innovations in customer experience (CX) and efficient service delivery.

Commenting on Everest Group’s recognition of the company as a Leader in SAP Business Application Services, Rotter said that it validates the company’s ability to generate the outcomes customers need. He further shared:

“NTT DATA’s 30-plus years of SAP experience along with our ongoing investments in tools, technology accelerators, skills development, and strategic alliances together with our advisory expertise make us the perfect strategic partner for SAP implementations and operations, being close to our customers in their transformation journey.”

Recognized as Leader in SAP Business Application Services

Everest Group identifies NTT DATA in the research as a relevant service provider for businesses in the Asia-Pacific and European regions that are looking for onshore-centric, end-to-end services for SAP business application engagements. NTT DATA provides services to more than 5,000 SAP customers all over the world through a network of more than 20 delivery centers in 58 different countries.

Moreover, the business has proven that it is capable of providing a comprehensive range of first-rate business consulting services, in addition to solution implementation and operation services, in support of SAP technology by earning the status of SAP Global Strategic Service Partner, which is the highest honor that SAP can bestow upon a partner. Abhishek Mundra, Practice Director at Everest Group, explained:

“As enterprises seek to future-proof their digital core, they are in need for SAP modernization and are increasing their investments in cloud-based ERP initiatives. Furthermore, enterprise objectives have evolved beyond cost efficiencies to enhancing stakeholder experience across customers, employees, and partners when adopting a cloud-based ERP model.”

“NTT DATA has invested in building a strong talent pool across core and emerging product areas of SAP. Clients have specifically appreciated NTT DATA’s project management capabilities and flexibility across engagements. Collectively, these capabilities have helped position NTT DATA as a Leader on Everest Group’s SAP Business Application Services PEAK Matrix Assessment 2022 – Global,” Mundra stated.

The PEAK Matrix Assessment recognizes NTT DATA as a credible partner due to the efforts the company has made in developing a solid talent base for SAP business application engagements. More than 19,000 IT specialists are employed by the organization and their primary focus is on SAP deployments and operations. In addition to this, it has established a specialized SAP S/4HANA academy in order to increase the number of resources that are competent in S/4HANA.

Lastly, the flexibility of NTT DATA’s engagement and account management skills as well as the robustness of its partner network of cloud providers are two of the company’s strengths that are recognized in the research. The study also states that NTT DATA’s data migration and supply intelligence capabilities would be enhanced, respectively, as a result of acquisitions such as Natuvion and Chainalytics.

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