Founded in 1974, Bangkok Glass has been steadily expanding its business not only in Thailand but also across Asia. As each office was added, business processes and systems were becoming more differentiated, with IT infrastructure also spreading over ten offices.

ABeam Consulting acted as implementation partner on the 14-month project, which saw functions such as accounting, production and logistics centralised on the S/4HANA platform. The use of SAP Fiori also made it possible to access the system from a variety of channels.

The system will be implemented gradually across Bangkok Glass’s other business units in the future.

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“With SAP S/4HANA, TTK Prestige will be able to digitise end-to-end operations,” said Venugopal Uppalapati, chairman, vCentric Technolodies. “The insights offered by the solution will empower the management team to make informed business decisions with increased effectiveness,” he said.

Chandru Kalro, managing director, TTK Prestige Limited said that to attain projected growth, “having full visibility into the operations to make instant decisions is crucial for our success”. Harnessing the power of SAP S/4 HANA is key to that success, Kalro said, delivering exactly the process excellence his organisation needs to increase operational efficiencies in its core business.

Neeraj Athalye, head of SAP S/4HANA, SAP Indian Subcontinent said that it is critical to a successful digital transformation for organisations to make decisions in real-time, which requires the insights that can only be gained by having full visibility into live business information.

“By implementing SAP S/4HANA, vCentric Technologies will enable TTK Prestige to embrace this transformation and stay ahead of the competition by optimising operations across the whole value chain,” said Athalye.

TTK Prestige is the flagship company of the TTK Group, which is headquartered in Bangalore. Founded in 1928, the TTK Group started out as an indenting business. Since that time the conglomerate has grown to include seven companies and more than 30 product categories.

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The company, which has operations in the palm oil and sago production industries as well as in geothermal and biogas power generation, turned to SAP for an integrated solution to help them overcome the challenges of operating diverse businesses with multiple processes, including many manual processes. Their operations suffered from inconsistent data which negatively impacted business decisions, operations and customer service.

The diversified company selected SAP based on its success with ERP implementations, the availability of real-time solutions that can be accessed in remote areas using a VSAT connection, and their track record of proven solutions in the plantation industry.

“Working with multiple offline applications and multiple databases was affecting our efficiency and productivity,” said Lucas Kurniawan, finance director, PT Austindo Nusantara Jaya.

“We believe that providing faster and more integrated services is one way to sustain customer loyalty and improve efficiency. That is why we consider a strong technology backbone highly essential. We felt that the end-to-end capability of SAP S/4HANA in supporting diversified businesses is the right choice for our rapidly growing business.”

The company now looks forward to benefiting from SAP S/4HANA’s ability to streamline its business operations, increasing efficiency and reducing manual operations. The company will also be leveraging the SAP solutions in the areas of financial accounting and controlling, materials management, production planning, sales and distribution, plant maintenance and project systems across the enterprise.

For this project, SAP worked closely with local partner, PT Wilmar Consultancy Services.

“The growing business demands in Indonesia are driving more companies every day to turn to digital technology,” said Erry Tjuatja, president commissioner, PT Wilmar Consultancy Services.

“Organisations today cannot achieve cost, revenue and cash flow goals without being connected,” said Megawaty Khie, vice president and managing director, SAP Indonesia.

“Software from SAP will assist PT Nusantara Jaya Tbk. organise their resources and optimise collaboration over their business structure to achieve new levels of efficiency and insight into real-time data for more effective decision making,” she said.

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“We are excited with the technological transformation at Vectus,” said Ashish Baheti, managing director, Vectus Industries Ltd, adding that, “SAP S/4HANA ERP will give us renewed vigour to scale-up across key and critical departments and enable swift growth in our markets in India and exports.”

The Vectus installation helps lay to rest perceptions that SAP solutions can be deployed only for organisations with highly evolved IT infrastructures.

“We had to start from scratch and work extensively on our infrastructure plants, depot, streamlining legacy software, so that the team could focus on new implementation,” said Manish Sinha, head IT, Vectus Industries Ltd. “It was a tough, uphill challenge but we succeeded in installing a world-class product at a regional and local level.”

Completed in just five months, the SAP S/4HANA 1511 on-premise edition installation included six modules: Stock, Finance, Materials Management, Human Capital Management, Procurement Plan and Sales and Distribution.

“The nuances of such deployment have been quite amazing for an organisation such as Vectus. The deployment of S/4HANA has addressed many challenges and has helped us reach the next-level of being a digital-ready organisation,” said M.V.R. Kumar, CEO, vCentric Technologies.

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The company, which has a turnover of US$200 million, has operations across India, with SAP implemented at all of its sites.

In the first phase of the project, which will be undertaken by Hyderabad-based vCentric Technologies, SAP SuccessFactors Employee Central, SuccessFactors Performance and Goals, and Recruiting solutions will be implemented.

Shri B. Prabhakaran, managing director, Thriveni Earthmovers, said, “The SAP SuccessFactors solution is in line with our vision of transforming Thriveni Earthmovers to be a pure true-blue global player in the mining space. Advancement in people management shall strengthen our workforce for the future challenges that lie ahead in our quest of going forward.”

The Employee Central module will replace HR processes which are currently managed manually using Excel spreadsheets. Moving from Thriveni’s legacy performance management system, which was typically only updated during annual appraisals, to SuccessFactors Performance and Goals will allow the company to manage employee performance at an individual level through cascading goal mapping.

“The HCM modules and thought-process of SuccessFactors being delivered as a cloud solution, gives us an integrated perspective of our human capital requirements such as boosting productivity, talent management, best-in-class hiring, HR intelligence and analytics to mention a few,” Shri T. Senthilnathan, HCM project director, Thriveni Earthmovers, said.

“We are fully confident that we have made a best fit solution to reach CEO to workmen together to scale up in keeping with our long-term growth and expansion plans. Our preparedness to embrace the best-in-class HCM practices helped us to go live in a shortest turnaround time of three months for three modules. We are already poised to integrate the additional SuccessFactors solutions like Onboarding, Recruiting Marketing, Learning, Compensation Planning, Succession Planning and Career Development in the coming months.”

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Total revenues for the first quarter were €704 million.

“Our cloud business continues its strong growth trajectory in Asia Pacific Japan, powered by strong growth in SAP HANA. There is growing interest in S/4HANA as more customers seek to reduce the complexity of business processes, reduce hardware costs and reinvent their business for the digital world,” said Adaire Fox-Martin, president, SAP Asia Pacific Japan.

During the first quarter, in the cloud arena, AirAsia Global Shared Services selected the Concur Travel and Expense Solution, while Renesas Electronics Corporation and Philippines telecommunications company Globe Telecom Inc both chose SAP Ariba. Through this implementation, Globe hopes to improve sourcing cycle times and minimise cost per transaction for purchase requests.

Indonesian professional services and consulting firm SOLTIUS has adopted SAP Cloud for Sales solutions, alongside SAP Jam and SAP SuccessFactors Learning, to improve upsell, cross-sell and customer satisfaction, while Malaysia’s Petrotek Sdn Bhd, which supplies instrumentation to the manufacturing and oil and gas industries, has opted for the SAP Cloud for Customer Edge edition to drive its digital cloud transformation strategy.

In other customer highlights, Indian industrial packaging products manufacturer BalmerLawrie Vin Leer Ltd (BLVL), has implemented SAP Business One on HANA for 140 users across five locations, and Global Facilities Management (GFM) chose SAP to provide it with a fully integrated system with governance and compliance capabilities. GFM is seeking to achieve higher levels of data accuracy, and to reduce redundancy and errors in manual operations, for faster responsiveness to customers.

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Part of the Karam Chand Thapar group (KCT group), The Waterbase Limited is the leading manufacturer of high quality shrimp feed in India, with manufacturing and processing facilities near Nellore in Andhra Pradesh.

With the business experiencing growth over the last few years, it required a new system to take it to the next level.

“We needed a strong ERP to support our strategic growth plans, the right technology that can help us to cut costs, become more efficient and grow through innovation,” said Ramakanth V. Alula, CEO, The Waterbase Limited.

“SAP will give us real time information for timely decision making and for better business analytics. With this implementation, we will have visibility across the enterprise while seamlessly integrating our business processes, this will result in improved efficiencies and better controls.”

Assisted by PwC, the implementation was completed in six months – despite setbacks caused by flooding in Chennai and Nellore.

Arnab Basu, technology consulting leader, PwC, said, “This is a ‘one of a kind’ implementation in the aquaculture industry, enabling The Waterbase Limited to transform its business operations as well as become scalable and agile. Several business benefits are expected to accrue out of this SAP led transformation. We are thankful for the support extended by Karam Chand Thapar group and The Waterbase Limited Management. The dedication from the project team allowed an on time ‘go live’, defying the Chennai floods.”

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GSPCB had a vision to achieve paperless governance, which was brought to life through Highball’s e-portal Sustainable Workflow Platform, through which all approvals will be facilitated online.

By helping the Board to be more efficient, this major digital initiative will ensure paperless and transparent governance, reducing unnecessary delays, and making the process more seamless.

“It is a proud moment for us as we are the only government department to go paperless after the Legislative Assembly of Goa,” said Jose Manuel Noronha, chairman, GSPCB. “This initiative is a major leap towards our commitment of making the board more accountable and approachable for the residents of Goa. By discarding the paper-based system we are also doing our part in saving trees from being cut as unnecessary paper use leads to wastage.”

Salish Pendse, president, Highbar Technologies said the GSPCB SAP implementation demonstrates the company’s success in the government vertical.

“Paving the way for e-governance at the Board comes as a true testimony to our practice of treating IT deployment as a business transformation initiative. The Goa State Pollution Control Board’s support has been very encouraging to achieve this remarkable feat. We are sure the deployment of SAP and this initiative will motivate other State Pollution Control Boards and government offices adopt a digital transformation journey,” Pendse said.

The Goa State Pollution Control Board oversees waste management, and monitoring and control of air and water quality in the small Indian state of Goa.

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IJN employees previously used multiple systems to manage its inventory, finances and supply chain. Both time and resource-intensive, these processes also affected the accuracy of inventory management and forecasting.

“One of the biggest issues we faced internally was optimising our inventory. While we strive to allocate our supplies efficiently to ensure we don’t run out or have an excessive surplus, this can be challenging,” said IJN CEO Dato’ Dr Mohd Ashari Yakub.

IJN was seeking a total healthcare solution that was easy to use, integrated, and had the capacity to provide accurate analysis and real-time insights. Importantly, SAP solutions were already GST certified by the Royal Malaysia Customs Department.

The implementation of SAP ERP on HANA has significantly simplified and improved visibility of IJN’s business processes, by combining both transactions and analytics on a single platform. This has improve agility, responsiveness and decision-making for financial planning, inventory management and procurement, according to the institute.

IJN also implemented SAP Ariba Sourcing, Supplier Information and Performance Management, as well as Contract Management solutions. These solutions are expected to help the institute to automate and streamline critical tasks across the sourcing lifecycle, as well as identify savings opportunities and negotiate more favourable purchasing arrangements. The solutions, providing standardised processes, will also improve efficiency and lower administrative costs.

The SAP ERP implementation was completed within seven months, in time for the GST registration deadline, by SAP partner T-Systems.

“Working together with IJN, we were able to quickly map our processes that needed to be fine-tuned and develop a change management plan before conducting the implementation, so that the upgrade was seamless,” said Natasha Kwan, managing director, T-Systems Asia South.

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Accenture will provide strategy and management consulting services in the areas of human resources, finance, procurement and supply manage to streamline Etihad Airways’ corporate processes and develop best-in-class capabilities.

Following the selection of SAP as the airline’s strategic technology partner in October last year, Accenture will work with SAP to implement a new ERP solution, and establish a new Testing Centre of Excellence, located in Abu Dhabi.

On the deal, Etihad Airways’ chief information and technology officer, Robert Webb, said, “To sustain Etihad Airways’ current and future growth, we need to achieve operational and organisational efficiency by creating an integrated approach to business processes, underpinned by a scalable, common technology platform. We believe that working with world-class business transformation and technology companies like Accenture and SAP will help us realise this goal and prepare our business for years to come with an increased focus on the guest.”

Omar Boulos, regional managing director for Accenture in the Middle East, said building upon the HANA platform will take Etihad to the next level.

“By developing a technology-driven business strategy, Etihad will benefit from improved productivity and simplified and more integrated core business processes that will give them greater flexibility across the organisation,” he said.

In addition to SAP ERP and HANA , Etihad also plans to implement a range of cloud solutions from SAP, including SuccessFactors for talent management and Ariba for procurement and business-to-business collaboration, as part of its transformation program.

Based in Abu Dhabi, the capital of UAE, Etihad Airways counts more than 20,000 employees and serves 111 existing or announced destinations in 63 countries.

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