Information management solutions provider OpenText has strengthened its partnership with Google Cloud and SAP by expanding its local support for OpenText solution extensions for SAP applications in the Asia Pacific Japan (APJ) region. The strategic development will enable OpenText to offer increased choice and flexibility for customers’ in-region deployment of information management solutions for the SAP ecosystem by leveraging Google Cloud’s regional data centers in Singapore, India, and Japan.

Muhi Majzoub, EVP and Chief Product Officer at OpenText, highlighted that OpenText and SAP’s deep and long-term partnership is focused on delivering information management technologies in the cloud to create more intelligent, connected, and secure businesses. He explained:

“With regional data center support from our strategic partner Google Cloud, OpenText now offers these solutions for SAP applications across Asia. Together, we are supporting our customers’ regional compliance needs and data sovereignty requirements under a unified service level commitment from OpenText.”

Solution Extensions for SAP Applications in APJ

By expanding the availability of solution extensions for SAP applications as a managed service in APJ, OpenText will be able to capture the increasing demand for cloud-delivered information management in the region. The OpenText Suite for SAP supports many organisations’ Enterprise Information Management (EIM) strategy towards digital transformation, offering customers access to key business content within the context of an SAP business process. Having a single interface that contains all information provides users a seamless experience, better efficiencies, and reduced risk. The suite supports SAP S/4HANA, SAP SuccessFactors, and SAP Customer Experience.

Sharn Gamman, Commercial Operations Process and Training Manager at Foodstuffs North Island (FSNI), New Zealand’s largest grocery cooperative, shared how OpenText Suite for SAP delivered efficiency in their operations. She said:

“The integrated OpenText Suite for SAP solutions helped us extract even more value from our SAP implementation. When we started, there was an expectation that we would have cost savings from efficiency gains and shift staff to more value-added tasks. This is definitely the case. With less manual processing, we have been able to reinvest and focus on working more closely with our vendors.”

Here are the OpenText solution extensions for SAP applications available in APJ:

• OpenText Extended ECM for SAP Solutions Cloud Edition 
• OpenText Extended ECM for SAP SuccessFactors 
• OpenText Core Archive for SAP Solutions, 
• OpenText Extended ECM for Engineering  

Reinforcing Synergistic Partnerships

OpenText is an SAP Platinum Partner and the German software company’s largest solution extension partner that offers highly integrated solutions to businesses using SAP technology. This latest co-innovation reinforces OpenText and SAP’s 25-year-old alliance in co-developing solutions that offer information advantage to more than 5,000 customers in over 130 countries.

In 2020, OpenText launched OpenText Digital Zone, an interactive online resource for businesses using SAP technology featuring practical strategies to help customers better understand the powerful solution extensions available to connect their digital business. The program supports customers to run resiliently, accelerate the path to SAP S/4HANA, digitise the finance process, and deliver exceptional workplace experiences through SAP SuccessFactors solutions.

Similarly, OpenText’s synergistic partnership with Google Cloud is also centered on delivering on the commitment to customer choice. Google Cloud is OpenText’s preferred public cloud platform that enables customers to deploy Information Management workloads on the Google Cloud Platform. Reciprocally, OpenText is Google Cloud’s preferred provider of Information Management solutions on Google Cloud. As a testimony of their partnership, the two companies developed an Enterprise Managed Services (EMS) offering specifically designed to help customers realise the full potential of OpenText Anywhere.

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Hong Kong is the tenth-largest trading power and the fifth largest financial centre in the world. Amidst the disruption the pandemic has caused in many industries’ business operations, a survey from research, consulting, and events company GlobalData stated that the enterprises in the country have remained focused on digital transformation.

Entitled ‘Hong Kong Enterprise ICT Investment Trends 2020’, the report revealed respondents planned to allocate an average of 39.3{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} of their ICT budget on digital transformation initiatives in 2020­– about 7.7 percentage points higher than 2019. 

“Automation, blockchain, and artificial intelligence (AI) capabilities are high on priority list for enterprises in Hong Kong in their digital transformation efforts. This is also put to perspective by GlobalData’s survey findings, which indicate that the largest percentage of enterprise ICT budget for digital transformation in 2020 would be spent on these areas,” detailed Nidhi Gupta, Technology Analyst at GlobalData.

SAP Intelligent Technologies Enabling Digital Transformation

Since the outbreak of COVID-19 in 2020, SAP Hong Kong has been the key enabler for many organisations’ business continuity. SAP intelligent technologies have been critical to many companies’ survival, success, and future-proofing. 

In Hong Kong and around the world, SAP has made select solutions available early last year to enable organisations’ provide a safe operational environment for employees. These include Qualtrics EmployeeXM, SAP Concur Locate, SAP Jam Collaboration, and SAP Learning Hub.

SAP’s collaboration strategy with technology partners has also bolstered enterprises’ digital transformation journey even during the pandemic. In January 2021, SAP Hong Kong partnered with global advisory firm Deloitte to help enterprises thrive and navigate the new world of international trade, leveraging the SAP Global Trade Services (SAP GTS) technology. Furthermore, a comprehensive portfolio of solution extensions across all industries and lines of businesses developed by SAP’s innovative partners are also made available to ensure businesses run better.

Explaining how SAP Solution Extensions enable digitalisation, Fabian Padilla Crisol, Managing Director of SAP Hong Kong said:

“SAP Solution Extensions further help customers take advantage of their existing digital capabilities and execute their business processes. By elevating the performance of key systems—from human resources to data management, finance, and beyond—these solutions help drive significant value for companies transforming into intelligent enterprises.”

Here are some key SAP Solution Extensions that are helping Hong Kong enterprises advance with their intelligent enterprise journey:

• SAP Archiving and Document Access by OpenText helps organisations store, archive, and retrieve all types of documents – spreadsheets or e-mails, structured or unstructured, SAP or third-party – used in SAP processes and applications.
• SAP Account Substantiation and Automation by BlackLine simplifies finance operations while increasing efficiency and supporting better decision-making.
• SAP Content Stream by Skillsoft helps enterprises provide an immersive learning experience with intelligent, customisable digital content that’s accessible from any device.
• SAP Signature Management by DocuSign enables people inside and outside an organisation to securely access, sign, and send important documents electronically.
• SAP Advanced Data Migration by Syniti helps accelerate the go-live of SAP applications through automation, prebuilt content, and expert services.

“The tumult of the past year has fundamentally changed the business landscape. Enterprises running their operations with SAP solutions are well placed to evolve for this fast-moving new world,” stated Crisol.

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