SAP SuccessFactors has been investing in its talent acquisition and management solutions to provide businesses with the necessary tools that they need in order to challenge themselves with a robust approach to building a sustainable workforce — from recruitment, to internal mobility, to training programs that are designed for ongoing development. Its talent acquisition product development is fully focused on transitioning from an applicant driven marketplace to one that is “talent driven” by enhancing the candidate experience, providing greater support for recruitment solution users, and automating processes. The company has also invested in enhancing core capabilities such as the system’s natural language processing and machine learning algorithms.

Recently, SAP SuccessFactors has been named a Leader in the International Data Corporation (IDC) MarketScape for Worldwide Modern Talent Acquisition Suites 2022 Vendor Assessment. The IDC MarketScape report by the global market intelligence firm is a competitive assessment of suppliers for the worldwide market. Rankings are based on completeness of vision, ability to execute, and ability to address customer needs.

The IDC MarketScape has noted that SAP SuccessFactors, a global leader in cloud-based human experience management (HXM) software, continues to grow by providing new features and functionality to its platform. It is now better positioned than ever to provide recruiters, hiring managers, and candidates with an enhanced experience while improving core metrics including quality of hire and time-to-fill.

In a blog post, Amy Wilson, Senior Vice President (SVP) of Products and Design for SAP SuccessFactors, shared that the enthusiasm that the company feels at being recognized as a Leader by the IDC MarketScape is only exceeded by the commitment that it has for helping its customers prevail in the competition for talent. She added:

“As we look toward the future, we are focused on continuing to build our whole self model to support organizations in continuing to provide opportunities that are relevant for each individual – helping them to grow their careers in line with their personal growth.”

How SAP SuccessFactors Talent Acquisition Solutions Help Transform Organizations

South Africa-based financial services firm Discovery Limited was able to reduce their time-to-hire by 25% by introducing SAP SuccessFactors’ solutions. These solutions helped make the hiring process more efficient, which is something that is needed in today’s demanding business environment. Kammy Sing, the Head of Operations at Discovery Limited, said that the best candidates are often the ones with multiple job offers, noting that any delays in the hiring process can be costly to companies who might miss out on valuable talent.

Sharing more about how SAP SuccessFactors helped improve the company’s HR operations, Sing said:

“With faster hiring processes we’re even better placed to find and attract top talent to our organization.”

Singaporean food and agricultural business Olam International also uses SAP SuccessFactors solutions to power their talent management. The company is one of the many SAP customers who have managed to take advantage of our solutions for their business in order to transform the way that they manage talent.

Since 2010, SAP solutions have been a crucial pillar in Olam International’s IT strategy. The long-term collaboration between Olam International and SAP is meant to ensure that the global food and agri-business industry will stay ahead of the curve and grow successfully as it implements scalable systems.

Explaining why the company chose SAP technologies to back their transformation efforts, Olam International President and Group Chief Information Officer (CIO) Thiagaraja Manikandan said:

“To operate at the speed modern business demands and strengthen our position as a leading employer, Olam chose SAP SuccessFactors and Qualtrics to reimagine how we equip candidates and employees with the resources, services, and tools to support their work and development.”

Moreover, Amy Wilson from SAP SuccessFactors believes that with the integration of talent data across the employee lifecycle, organizations can better understand each individual and provide them with a more personalized experience. She said that this will lead to a sustainable workforce that can offer sustainable economic growth for the future.

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Singapore-headquartered Olam International is a leading food and agri-business supplying food, ingredients, feed, and fibre to over 25,000 customers worldwide. Having a $23.7 billion global business and a value chain that spans over 60 countries, Olam invested in intelligent solutions that enable the company to thrive even in these extraordinary times.

 Thiagaraja Manikandan, President & Group CIO at Olam International, shared:

“Digital offers the best opportunity to not only transform our own business operations but transcend beyond to disrupt the entire business ecosystem. Therefore, at Olam, we envisaged an end-to-end extended enterprise digital strategy starting from our farmers up to our customers while digitizing everything in-between as well.”

Olam International simultaneously launched business intelligence initiatives to support its management and operations team in making better decisions, backed by data warehousing. For enhanced collaboration, the global company tasked the IT team to connect the entire organisation through various communication mechanisms.

Leveraging SAP Solutions

As a long-term technology partner of SAP, Olam International leverages SAP solutions for critical operations. For instance, the global company has developed an in-house commodity trading and risk management (CTRM) platform that integrates with SAP’s ERP to support its trading and risk management operations.

Olam International’s CIO stressed:

“Trading and Risk Management is one of the core pillars of Olam’s businesses. Since there isn’t any robust CTRM platform that could fit into Olam’s diversified business needs, we built a solution from the ground-up, leveraging latest digital architectures and tools such as Microservices, cloud-native, etc.”

Olam also utilises several SAP extension modules and third-party bolt-on tools. With SAP’s comprehensive portfolio of solution extensions across all industries, organisations like Olam can simplify IT complexities while reducing risk, accelerating digital transformation, and future-proofing their SAP investments.

Currently, Olam deploys SAP Ariba for indirect procurement optimisation, SAP Concur for expense management, SAP SuccessFactors for HR automation, and SAP Environment, Health, and Safety Management (SAP EHS Management) for workplace safety.

“We have strategically created a set of core technology backbone that is grounded on the ERP and the CTRM solutions, with Analytics on top of it with a strong underlying collaboration and infrastructure portfolio. We also have bolt-on solutions, which work along with the core backbone to create an end-to-end best of breed integrated ecosystem that powers the business,” explained Mani.

Post-Pandemic Outlook

With Olam’s global presence, end-to-end integration, supply chain control, and being an essential commodity service provider, the company was able to manage the impact of the pandemic.

The firm’s digital investment also empowered its employees to seamlessly transition to remote working.

“Moreover, we are continuing with our strategic priorities as planned while focusing on safeguarding our people. We also notice an increased productivity in providing technology services to our businesses during this period,” Mani added.

Mani shared that Olam has already identified and started working on11 digital technologies to accelerate the company’s digital transformation, leverage new opportunities, and address the challenges in the post-pandemic era.

About Olam International

Olam International was established in 1989 and is listed on the Singapore Exchange. The firm also has businesses in packaged foods, infrastructure and logistics, commodity financial services, risk management, and sustainability services.

In January 2020, the company announced its re-organisation, creating two new operating groups – Olam Food Ingredients and Olam Global Agri.

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