The opening furthers SAP’s growth objectives in the Association of Southeast Asian Nations (ASEAN) bloc to support more intelligent enterprises who can three in the fourth industrial revolution.

“Opening SAP’s office in Yangon shows our confidence in the country’s rapid growth and its rising technology capability in the region,” said Claus Andresen, president and managing director, SAP Southeast Asia. “SAP is really the enterprise application software of choice among more than 120 customers in Myanmar. With this kind of trust given to us, we believe that we can do more to help both conglomerates and SMEs to become intelligent enterprises, as well as continuing our support in harnessing technology to create positive social impact.”

Since entering the Myanmar market at the end of 2017, SAP has been selected by companies in wholesale distribution, consumer products and professional services, including Myanmar Posts and Telecom and City Mart Holdings.

“We at SAP really look forward to helping Myanmar’s private sector businesses, whether they are large enterprises or SMEs, to run better. We launch in Myanmar still armed with SAP’s 45-year-old purpose where we will look at ways at how technology can improve the lives of citizens,” said Verena Siow, managing director, SAP Indochina.

SAP has already made investments in Myanmar in social impact projects such as the inclusion of university students in the ASEAN Data Science Explorers competition, and support of nonprofit organisations through its Social Sabbatical program.

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From humble beginnings with one outlet in 1996, Daw Win Win Tint has built a nationwide retail business comprising more than 200 stores and more than 8500 employees. CMHL now operates a wide range of retail business, from supermarkets, pharmacies and bookstores to baby stores, food and beverage shops. To meet the expanding needs of the business and to position the company for future growth, CMHL decided it was time to replace its ageing back-end systems.

“We chose to collaborate with SAP to help us drive greater transparency and productivity in our businesses and whilst it is early days we believe that it will increase business performance,” said Carl Crick, chief financial officer, CMHL.

In the first phase of implementation, CMHL is implementing the SAP S/4HANA Finance module, SAP Accounting powered by SAP HANA, SAP Cash Management powered by SAP S/4HANA, SAP Fiori Applications, SAP Project Systems, Procurement for fix assets and Process Orchestration for interfaces with legacy systems.

“With SAP S/4HANA, we aim to improve the way we manage our financial reporting with accurate real-time insights into our financial results. The solution will support us to centralise and consolidate our financial data, which will help our management make decisions faster and more accurately. This will be key to our strategy as we look to the future,” said Crick.

“By leveraging SAP S/4HANA, [CMHL] can expect to increase productivity, improve inventory management, promote quality and effective human resources management, reduce material costs and expenses, and boost profits,” said Liher Urbizu, managing director, SAP Indochina.

He said that leaders who miss the opportunity to share essential information in real time risk erosion of their business models and enterprise value and he emphasised the importance of digitalisation for companies such as CMHL seeking to grow and thrive in the fast-changing, highly competitive retail space.

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UPG develops a wide range of products such as architecture paints, decorative paints, industrial paints, marine paints, protective coatings, wood coatings, and other painting-related products. They were previously facing challenges with ISO 2010 requirements and other supporting software, which was not working effectively.

UPG was seeking to gain better data accuracy, enhance its calculation of product cost and empower faster decision-making for the business with the implementation of the new system.

The implementation, which was conducted by FPT Information System with ACE Data Systems, has enabled UPG to integrate its current organisational structure, with all departments streamlined into a single process.

With the aid of the solution, UPG’s Board of Directors can now take a 360-degree view on stock data, direct expenses, cash flow and finances, giving the company control and standardisation in sales and purchasing. Having access to accurate data has enabled UPG to reduce the time required for manual data collection and to make timely decisions.

SAP Business All-In-One was implemented for the company’s head office, sales branches and trading subsidiary in Myanmar, eliminating the need for manual data re-entry between different functional areas, saving time and reducing errors.

The solution has helped UPG improve its financial management, accelerate financial closing, increase the accuracy of financial reporting, maintain superior cash management, and improve management of internal controls including documentation, assessment, and testing.

But Trieu Anh Tuan, deputy managing director, FPT ERP Services, said, “FPT received strong support from the UPG team during the implementation, especially from the project director, Aye Han. As this was the first big project of this type for a leading enterprise in Myanmar, there were many differences around business processes, working culture and language barrier. However, the two project teams have overcome the initial challenges, business process barriers and information technology infrastructure to go live a month early.”

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The project was led by KDDI Corporation together with Sumitomo Corporation, in collaboration with the government-run Myanmar Posts and Telecommunications (MPT).

KDDI and Sumitomo reached agreement with the Myanmar government to work together to advance the telecommunications business in July 2014, and then launched a local subsidiary to undertake the work. At the outset of the project, accounting work and other operations were relying on handwritten slips and other manual processes.

With the Myanmar government promoting initiatives aimed at raising the nation’s cellphone ownership rate, additional technology is required to accelerate the introduction and use of accounting systems and other integrated mission critical systems.

The implementation of SAP Business Suite powered by SAP HANA commenced in September 2015. Though given the underdeveloped state of Myanmar’s infrastructure environment, it was estimated about two months would be required just to secure the hardware.

Using Amazon Web Services as the development environment, the project was completed in only half a year without waiting for the deployment of the hardware first, and the new system is currently being incorporated into the business unit’s operations.

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