SAP, a global leader in business software, has a significant presence in Hong Kong. SAP Hong Kong’s journey has been marked by a commitment to innovation and a deep understanding of the unique business landscape in Asia. The company’s strategies have always been aligned with Hong Kong’s dynamic market needs, focusing on providing scalable and robust solutions to businesses of all sizes.

The foundation for this new venture was laid in June during the SAP NOW customer summit held at the Hong Kong Ocean Park Marriott Hotel. Under the theme “Partner for The Next Leap,” the event showcased customer success stories, cutting-edge cloud technologies, and the announcement of the new experience center. This center signifies a major step in supporting enterprises, particularly mid-sized ones, in their transition to cloud-based solutions.

SAP Hong Kong Cloud ERP Experience Center: A Hub of Innovation

Located in the heart of the city at SAP’s Hong Kong office in Times Square, the Cloud ERP Experience Center is more than just a facility. It’s an innovation hub where enterprises can discover and learn about SAP’s next-generation cloud ERP solution, SAP S/4HANA Cloud, through expert guidance. This center is designed to be a collaborative space, fostering partnerships and learning among SAP’s ecosystem partners and clients.

A key feature of the center is the introduction of “GROW with SAP,” a comprehensive service solution specifically designed for medium-sized enterprises. It offers a packaged digital ERP solution – SAP S/4HANA Cloud – that manages critical business functions on a single platform equipped with embedded AI and automation. GROW with SAP services extend to include the SAP Business Technology Platform, integrating data, analytics, AI, automation, and application development, enabling users to develop enterprise applications and automate processes without the need for extensive coding.

Tang Leifeng, the General Manager of SAP Hong Kong, emphasizes the importance of speed, predictability, scalability, and continuous innovation for the success of mid-sized enterprises. Under his guidance, SAP has enhanced the AI and automation capabilities of SAP S/4HANA Cloud. The launch of GROW with SAP aims to help customers optimize operations, reduce data silos, and leverage AI-driven insights for smarter decision-making. Since its inception, GROW with SAP has significantly assisted numerous mid-sized companies globally and in Hong Kong, enabling them to transition from traditional ERP systems to SAP S/4HANA Cloud in a matter of weeks.

SAP S/4HANA Cloud: A Recognized Leader in Efficiency

SAP S/4HANA Cloud stands as an award-winning ERP solution, acclaimed for its efficiency and innovation. It has been consistently rated highly by TrustRadius, a renowned B2B technology decision-making platform. The accolades and positive customer feedback reflect the solution’s superiority over other market offerings, highlighting its effectiveness in meeting the diverse needs of businesses.

The SAP Hong Kong Cloud ERP Experience Center marks the beginning of a new era for mid-sized enterprises in the region. By offering a space for learning, collaboration, and innovation, SAP not only solidifies its position as a leader in business solutions but also demonstrates a commitment to the growth and evolution of Hong Kong’s business sector. With the support of SAP’s advanced cloud ERP solutions, local businesses are well-equipped to navigate the complexities of the digital age and emerge as competitive, sustainable, and future-ready enterprises.

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Global manufacturer Jabil embarked on a large-scale cloud transformation journey in partnership with long-standing ally German tech giant SAP. Anchored on the conglomerate’s growth strategy and commitment to driving innovation amidst the fast-evolving markets, Jabil migrated to SAP S/4HANA Cloud . (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.) 

Sharing on the company’s move to the cloud,  Cynthia Kendall, Director at Jabil IT Advisory Services, said:

“Because we use the SAP HANA Cloud database, the processing speed is very fast. In addition, moving the ERP application to the cloud has greatly improved the transparency and scalability of our business. What used to take hours or more to review all open sales slips for each facility is now visible in just a few seconds.”

Jabil serves original equipment manufacturers and hundreds of top brands across multiple end-markets and industries. Striving to be the to be the most technologically advanced and trusted manufacturing solutions provider in the world, the multinational manufacturer merges unmatched end-market experience with technical and design capabilities, manufacturing, supply chain and global product management expertise.

Jabil Moving to the Cloud 

As an innovative solutions provider, companies trust the multi-billion dollar company for many aspects of manufacturing, from product design to engineering and mass production, to assembly, quality testing, procurement and logistics. Jabil’s global business employs 250,000 workforce and serves customers across 30 countries, which necessitates digitization to ensure operations are unhampered, supply chains connected and customer service delivered excellently.

“Inventory management has become more efficient, and material inventory data can now be obtained in real time as the product is completed. During production, we can accurately track the parts and materials that can be used for each product. It speeds up the production, shipping and invoicing of products,” explained  Kendall.

During the SAP Sapphire in Orlando and ASUG Annual Conference, Kendall shared about SAP and Jabil’s partnership , with the enterprise software firm supporting the manufacturer’s cloud-first strategy. Among the common business goals of the two companies include commitment to innovation and sustainability. 

Migrating the manufacturing corporation’s ERP application to SAP S/4HANA Cloud is one example of their collaborative efforts to drive innovation, sustainability, and digital transformation. Explaining about how the cloud ERP transformation allowed for more flexibility across the organization, Kendall stated:

“Since moving to the cloud, we have been resizing our app servers. This used to take days, but now it can be done in hours. , reducing time spent on server administration, so our business can explore ways to transform and innovate in this new SAP S/4HANA landscape in ways never before possible. It’s been a long time since I’ve been in the middle of a long time.” 

She also mentioned several remarkable results since the deployment of the SAP cloud ERP such as capability to meet the evolving compliance requirements and customer needs across markets and create a resilient supply chain.  Kendall detailed:

“We are now able to seize many opportunities that were previously inaccessible. Especially in production planning, we are able to make faster, more informed decisions. Even if we face a shortage of parts from the chain, we will be able to decide in advance and agilely what we can produce and when.”

Having experienced working with SAP for Jabil’s digital transformation journey, the IT Director advised:

“Accept the fact that you need to migrate to SAP S/4HANA and start planning today. ” 

The global manufacturer recently launched the SAP S4-as-a-Service offering under Jabil IT Advisory Services to help companies streamline migrations to SAP S/4HANA Cloud.

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Customers and partners of SAP Hong Kong attended the in-person customer summit SAP NOW held on June 8 at the Hong Kong Ocean Park Marriott Hotel. SAP NOW Hong Kong 2023 themed “Partner for The Next Leap” featured inspiring customer success stories, innovative cloud technologies, and a new experience center that would help enterprises propel their sustainable journey to the cloud.

“It is our honor to host hundreds of delegates from SAP customers and partners in person at SAP NOW Hong Kong this year. In recent years, Hong Kong enterprises are now accelerating technology adoption to capture new growth,” expressed Esmond Tong, Managing Director of SAP Hong Kong. “Having supported local enterprises and industries for over 30 years, SAP Hong Kong understands the new challenges and opportunities that they are facing. With a strong commitment to Hong Kong and the most complete enterprise cloud solution portfolio, we are well-positioned to support enterprises in their digital transformation for years to come.”

Event Highlights

During the event, SAP and business leaders shared their expertise and insights on how businesses today can thrive and be future-ready leveraging the right technology along with a competent workforce. Andrew Ma, Chief Technology Officer of eLab Asia, A.S. Watson Group; Philip Wixon, HR Transformation Lead of Hong Kong Jockey Club; and Matthew TC Wong, Director, Commercial Analytics and Digital Solutions, SEAHKT, Swire Coca-Cola were among the keynote speakers who discussed macro-economic trends and insights to future-proof businesses for success.

A panel discussion led by Jungle Wong, Partner, Consulting, Deloitte China, talked about the significance of digital transformation with Mr. Alex Chan, General Manager, Digital Transformation, Hong Kong Productivity Council, and Mr. Simon Ng, CEO, Business Environment Council, referencing the recently published business outlook report “Thriving in Hong Kong, a City of Resilience and Opportunities” developed by Deloitte and commissioned by SAP.

One of the key highlights of the SAP NOW event was the announcement of the establishment of the SAP Hong Kong Cloud ERP Experience Center. The center intends to accelerate Hong Kong companies’, especially midsize enterprises’, move to the cloud with simplicity and predictability harnessing a cost-effective and scalable platform. The institution will be harnessing the power of SAP S/4HANA Cloud and SAP Business Technology Platform along with driving collaboration among SAP’s ecosystem partners.

Hong Kong Businesses Ready for the Future

Following the keynote, attendees of SAP NOW Hong Kong 2023 had the chance to pick and choose from three tracks such as Next Generation Platform for Digital Transformation, which highlighted AI, machine learning, and automation; Cloud ERP – Mission Critical for Growing Enterprises, which discussed Cloud-based ERP technology as a mission-critical asset to growing businesses; and Change Work for Good, which showcased the latest technology and strategies to support workplace and workforce transformation.

In the keynote of Dr. Chenhong Huang, SAP Global Executive Vice President and SAP Greater China President, he explained:

“Hong Kong enterprises are at the threshold of a new phase of growth. On the one hand, Hong Kong is a launchpad for global expansion with its demographic advantages, international business environment, and diversity of financial and professional services. But on the other hand, enterprises are accelerating digital transformation to address cost pressure, supply chain stability, talent shortage, and new expectations around environmental, social and governance (ESG) performance. SAP will elevate our support to enable customers to drive efficiency and build sustainability, working together with companies and partners.”

The SAP Environmental Sustainability Report released early this year reported that the majority (55%) of businesses in the country recognize how sustainability directly affects business success, competitiveness, and revenue growth of a company. According to the SAP report, Hong Kong enterprises are aware of the significant role of sustainability in their financials. More than 40% said that environmental issues are either already affecting business outcomes or will do within five years. Almost the same percentage of the companies (≈40%) have sustainability strategies in place to bolster revenue and profit growth and develop new products and services.

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