RoomIt by CWT is the global hotel distribution division of CWT (formerly Carlson Wagonlit Travel), a Business-to-Business-for-Employees (B2B4E) travel management platform.
In 2017, the World Travel and Tourism Council, a leading industry body, and Travelport, a U.S.-based travel commerce platform reported that business travel within Asia has grown twice the pace of the rest of the world and is anticipated to overtake the top-spending Americas within 10 years. Today, halfway through 2020, the business travel landscape has definitely changed leaving the tourism sector grappling on what business travelers now require.
As a reliable provider of consumer-grade travel experience backed by innovative technology and vast experience, CWT continues to focus on exemplary B2B4E experience even in these trying times. CWT has expanded its integration with Concur Travel in its RoomIt by CWT entity. Now, CWT clients using Concur Travel can access an enriched source of hotel content by choosing RoomIt by CWT.
Patrick Andersen, Chief Commercial Officer and President of RoomItby CWT said:
“We are proud to be a part of the first travel management platform to have this innovative connection in place with SAP Concur solutions, to provide an exceptional, consistent booking experience for travelers around the world, as and when they will need it.”
RoomIt and SAP Concur Enhancing B2B4E Experience
The integration with SAP Concur was launched in May 2020 with a phased rollout through the end of 2020, giving CWT’s clients visibility to all hotel content from RoomIt. The initiative offers the travel management company’s clients better mileage by earning more savings and additional reporting capabilities as their employees plan their future travels. As a B2B4E platform, the enhanced rate descriptions across web and mobile improve booking experience, which enables business travelers to get information on the source of the rate and loyalty eligibility.
Moreover, the CWT and SAP Concur initiative also allows virtual payment for all types of rates, eliminating the need for corporate travelers to use their personal or corporate credit cards when paying for their travel expenses.
Max Miller, Vice President TMC Business Development at SAP Concur stated:
“Since the beginning, we have remained true to our focus on offering personalized choice for our customers.”
“CWT has embraced the SAP Concur ecosystem, extending the power of Concur Travel by providing an even more personalized customer experience for hotel bookings with RoomIt by CWT. This exemplifies the kind of ecosystem collaboration intended to keep the customer at the center of our partnerships,” he added.
Headquartered in Minneapolis, CWT has extended presence in the Asia Pacific and EMEA providing corporations consulting, travel, and events management solutions. As one of the world’s leading digital travel management companies, CWT offers travel programs to organisations of all sizes to help them engage employees and encourage productivity while working in the field. CWT also takes pride in its integrated myCWT platform that includes an award-winning mobile app, making travel itinerary planning easier.
As CWT’s hotel distribution arm, RoomIt works seamlessly with hotel operators as well as company and government partners in providing the best choice solution for booking hotels for business travel.
Leveraging innovative end-to-end technology, CWT’s hotel distribution arm supports hotel partners to expand their content offerings and drive more bookings. In the same manner, travel managers can boost compliance levels, cut costs, and keep their corporate travelers, from C-level to sales staffers, satisfied.
