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New DEI Solution Powered by Qualtrics’ Employee Experience Tool

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Qualtrics has recently launched a new solution, powered by its employee experience tool Qualtrics EmployeeXM, that aims to help organisations increase diversity, equity, and inclusion (DEI) in the workplace.

As a part of Qualtrics’ employee experience tool, the new DEI solution utilises a validated model that evaluates drivers of inclusion including individual authenticity and belonging, psychological safety, and equitable processes across the entire employee experience.

Following its successful trading debut in Nasdaq, SAP’s XM software unit has now unveiled the DEI solution — its latest addition to the company’s wide array of employee experience solutions.

Qualtrics’ DEI solution empowers organisations to drive strategic transformation by actively creating a more inclusive and diverse workforce and enabling HR leaders to use experience data to also recognise DEI experience gaps.

By integrating insights into DEI experience with demographic and operational data from existing HR systems, the solution will further allow organisations to determine the most impactful actions needed to drive diverse, equitable, and inclusive processes and cultures.

Commenting on the newly announced solution, Qualtrics Chief Product Officer Jay Choi said:

“The best organisations in the world don’t view DEI as an HR initiative, but as a business imperative that makes them stronger. Driving lasting and impactful change requires a data-driven approach to understand what is working, what is not, and where the gaps are.”

Additionally, Choi maintained:

“With Qualtrics DEI solution organisations will have the data they need to create more diverse teams that perform better, are more engaged, and stay longer.”

Combining Best Practices with Qualtrics’ Employee Experience Technology

The solution puts together knowledge-based best practices using Qualtrics EmployeeXM, and can be integrated across existing employee experience programs, or function as a standalone platform to:

  • Equip DEI leaders with relevant and knowledge-based methods: Pre-made question guides will allow executives to ask the right questions at the appropriate time to obtain the most impactful insights from employees. Achieving success becomes uncomplicated with the help of consultative methodology and easy-to-use technology.
  • Facilitate a more active engagement among managers to deliver real-time insights: Leaders can have access to information where they can identify which processes contain bias, and recognise inclusion and diversity gaps for employees across their teams. With analytics and prescriptive insights, managers are empowered to continually establish a sense of belonging with their groups.
  • Initiate flexible programs to accommodate growing DEI needs: HR executives, managers, and other leaders can simply connect with HR systems to combine employee directories and operational data to the DEI programs. The dynamic report builder and flexible questionnaire also make personalising programs fast and service-free.

Partnering with Korn Ferry to Expand the Impact of DEI Programs

Qualtrics has also announced a strategic partnership with Korn Ferry, a global organisational consulting company specialising in DEI. By combining Qualtrics’ cloud solution and Korn Ferry’s expertise in DEI, the alliance aims to accelerate the impact of DEI efforts for organisations worldwide.

In addition, Korn Ferry’s internationally-recognised DEI maturity model allows organisations to assess the progress they have made in integrating DEI into their market strategies and business operations.

Alina Polonskaia, a senior client partner and leader of Korn Ferry’s global DEI practice, said in a press release statement:

“Boards, shareholders, employees, and customers all demand measurable progress on organisations’ diversity, equity and inclusion efforts. They want to see a real transformation and sustainable inclusion embedded in everything an organisation does – products, services, environments, and experiences.”

Moreover, Polonskaia stated:

“By partnering with Qualtrics we introduce a unified approach to measure progress and allow for greater accountability for DEI. Our clients will be able to accelerate their DEI efforts through the use of best-in-class technology combined with a practical way of measuring their DEI progress.”

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