Malaysia Airlines has successfully completed a large-scale, industry-first transformation project to migrate its data centre to a 100 per cent hybrid cloud model.
The airline worked has worked with Tata Consultancy Services (TCS) on its largest-ever IT transformation project. In the latest phase of this program, the airline’s core mission-critical data centre infrastructure and applications were migrated to a hybrid-cloud model operating 80 per cent on Microsoft Azure and 20 per cent on a private cloud.
The project makes Malaysia Airlines the world’s first full-service airlines to completely replace its existing data centres and adopt full-scale cloud solutions for its entire range of nearly 200 applications.
As primary service partner, TCS collaborated with Microsoft, SAP, and other vendors to ensure Malaysia Airlines’ current phase of digital evolution is seamless, cost-efficient, and delivered without business disruption. The project stop included re-platforming of legacy application for cloud compatibility and network service provisioning for large and complex airline operations.
“We set out with an ambitious goal to digitally transform core IT operations to an as-a-service model, to achieve a quantum leap in cost savings, scalability, efficiencies, agility, and other key factors. TCS has been an integral component of our success in our shift to cloud, serving as trusted partner throughout the journey,” said Tan Kok Meng, chief information officer, Malaysia Airlines.
The project has achieved significant results, including a 51 per cent cost reduction (forecast over a five-year period) from mid-2016, productivity improvements up to 80 per cent for core applications, application delivery times accelerated from days to hours in some cases, and enhanced security and compliance capability and reporting.
TCS Asia-Pacific president Girish Ramachndran said, “This industry-first transformation not just drives improved value and enhanced operational efficiencies, but equally important, it enables Malaysia Airlines to deliver a better customer experience that results from a digitally-reimagined all-cloud IT model.”
