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Indian publishing services provider goes live on SuccessFactors

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Photo: iStockphoto

Newgen KnowledgeWorks, one of the largest providers of publishing and digital services and technology solutions for some of the world’s most prestigious publishers, has adopted SAP SuccessFactors human capital management (HCM) solutions.

The company was seek to increase its capacity to attract the best talent with improved talent management processes and service its rapidly increasing workforce with simplified and optimised HR processes.

Newgen engaged SAP partner Altura Consulting to assist with the implementation.

Sobhana Jaya Madhavan, VP HR, Newgen group, said the company needed to bring the same level of innovation to its internal practices as to its other business.

“We want to help build a new digital content management system, and to be flexible and responsive, HCM solutions from SAP were the best fit. After the recent implementation of SAP SuccessFactors solutions, we aim to be able to convert the best talent wiht the digital skills needed to differentiate us from other players, also providing a dependable working experience,” Madhavan said.

Newgen required a one-stop-shop for all its human capital management, with all data transformed into a single arrangement. According to Altur, having one centralised database, streamlined processes and transparency into information on employee capabilities helps to ensure trust and satisfaction.

The company also plans to roll out SAP SuccessFactors Recruiting and Onboarding solutions to help smooth the path when increasing headcount rapidly. Newgen will also standardise performance administration and regulation via SAP SuccessFactors Performance and Goals, SAP SuccessFactors Compensation and SAP SuccessFactors Succession and Development solutions, which will lead to both cost savings and improvements in employee engagement.

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