The COVID-19 pandemic has disrupted the global economy and world trade like never before, exposing supply chain vulnerabilities that left many companies grappling with solutions to help them accelerate supply chain transformation. SAP’s logistics and supply chain management solutions have been front and center of many organisations’ business strategies during the pandemic and in developing their supply chain road map.

SAP partners help ensure a successful implementation of mission-critical SAP applications, especially during these unprecedented times. Wipro, an SAP Global Services Partner since 2007 and one of the respected innovators in SAP supply chain management solutions, was recently recognised as a Leader in the IDC MarketScape: Worldwide Supply Chain SAP Ecosystems Services 2021 Vendor Assessment report.

A leading global information technology, consulting, and business process services company, Wipro emerged as a Leader in both quantitative and qualitative assessment of the characteristics and capabilities– the research’s two primary categories– that affect a vendor’s success in delivering supply chain management transformation for manufacturers and retailers. The Capabilities score measures vendor product, go-to-market, and business execution in the short term. The Strategy score measures the alignment of vendor strategies with customer requirements in a 3-5-year timeframe.

Simon Ellis, Program Vice President at IDC, said:

“Wipro’s business consulting capability focuses on building a unique roadmap for each customer’s enterprise digital journey, adding significant value. With processes that are underpinned by design-led transformation and focused on delivering business outcomes, Wipro is an ideal digital transformation partner.” 

Innovating with SAP Supply Chain Management Software

Wipro’s SAP portfolio offers end-to-end consulting, implementation, and application management for building an Intelligent Enterprise. Leveraging SAP’s supply chain management software, the company further developed a range of preconfigured solutions for supply chain processes, such as production planning, inventory management, sales & operations planning, and extended warehouse management to improve efficiency and resiliency.

In this particular report, IDC specifically analysed the 11 vendors’ offerings within the SAP supply chain management suite. Based on the IDC MarketScape model, below are the identified strengths of Wipro: 

• Consulting and process-mining capabilities, analytics, and business outcome-based approach
• Innovative services with technology capabilities built on machine learning (ML), blockchain, the Internet of Things (IoT), robotics, big data, and analytics in a supply-chain context
• Rapid deployment solutions and SAP supply chain–focused industry accelerators used across three key themes: applied intelligence, connected enterprises, and trusted networks
• Skilled and certified resources
• A dedicated supply chain practice and co-innovation relationship with SAP

“The pandemic exposed the vulnerabilities in global supply chains and many organizations have had to make quick transformation decisions, to manage risk and ensure seamless business continuity. Wipro understands these challenges, and remains committed to help enterprises modernize their supply chains and make their operations more resilient,” said Harish Dwarkanhalli, President, Applications & Data, iDEAS, Wipro Limited,” said Harish Dwarkanhalli, President, Applications & Data, iDEAS, Wipro Limited.

Aside from this IDC recognition, Wipro has also recently achieved the Leader rank in the NelsonHall NEAT vendor evaluation for SAP Cloud Migration Services in the Overall, Legacy Migration Capability, and S/4HANA Transformation Capability market segments.

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Wipro Limited (Wipro), an SAP Global Services Partner since 2007, has achieved the Leader rank in the NelsonHall NEAT vendor evaluation for SAP Cloud Migration Services in the Overall, Legacy Migration Capability, and S/4HANA Transformation Capability market segments. In the report, the Indian multinational IT firm was ahead of the other vendors evaluated on both the ‘ability to deliver immediate benefit’ and the ‘ability to meet client future requirements’.

“Wipro’s performance in NelsonHall’s evaluation validates our strong product offerings and capabilities in digital. The continued success of Wipro in rankings such as this demonstrates our ability to deliver large transformation programs, that empower global companies to be successful in an ever-changing business climate,” said Harish Dwarkanhalli, President, Applications & Data, Wipro Limited.

Leveraging several years of SAP S/4HANA services expertise, Wipro has focused on enabling organizations’ digital transformation journey through SAP offerings. It also aims to be a top-two provider in select industries that require SAP services. 

SAP Cloud Migration Services Evaluation

Strategic sourcing managers utilized the NEAT in evaluating the capability of the 15 vendors across a range of criteria and business situations. Upon assessment, the vendors were identified in 1 of 4 categories– Leaders, High Achievers, Innovators, and Major Players– across the Overall, Legacy Migration Capability, and S/4HANA Transformation Capability market segments.

“Wipro is developing strong competitive positioning through a focus on select targeted geographies and industry sectors for its SAP services. This has allowed it to invest in capabilities and build offerings tailored for these high potential markets to demonstrate its in-depth understanding of their particular needs,” shared David McIntire – IT Services Research Director, NelsonHall.

As a long-time partner of SAP, Wipro has delivered SAP services to around 600 clients globally and has about 13,000 SAP-skilled employees, including approximately 9,200 with SAP S/4HANA capabilities. For CY 2019, NelsonHall estimates that Wipro’s SAP cloud migration services revenues account for 25{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} of total SAP revenues ($330m).

Despite the challenges related to skilled workforce and SAP on Google Cloud Platform, the report identified Wipro’s strengths that contributed to its Leader status:

• Focused market approach 
• Committed industry offering development
• Investing in building a skilled workforce
• Focus on support of diverse migration approaches 
• Mature SAP and cloud asset portfolio

The NEAT report also shared Wipro’s strategy on growing its SAP cloud migration practice by investing in its capabilities across the following areas:

• Expanding hyperscaler certifications within the SAP team
• Investing in and evolving its assets and IP
• Expanding industrial production transformation capabilities through SAP
• Building capabilities for coupling application modernization and data center exit
• Assessing potential targeted inorganic growth

Coming from an extraordinary year that has put a halt on many IT investments and delays on SAP transformation, vendors of SAP cloud migration services are expected to see a better year. In 2021, clients are projected to return focus on SAP ERP cloud migration services to drive cost reduction and accelerate digital transformation. The SAP ERP cloud migration services market is forecasted to grow ~16.6{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} CAAGR to reach $19.4bn by 2025. SAP S/4HANA adoption is also projected to accelerate as the 2027 end of support deadline nears.

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The International Data Corporation (IDC) study entitled IDC MarketScape: Asia/Pacific SAP Implementation Services Vendor Assessment, 2020, utilised the IDC MarketScape model to provide an assessment of service providers participating in the SAP implementation services market with specific offerings and capabilities in the segment. With the current economic climate coupled with the growing IT complexities and ongoing business disruptions, enterprises in the Asia Pacific region have shown a significant shift in the SAP implementation services ecosystem, relying on trusted and reliable implementation partners.

Rijo George Thomas, Senior Market Analyst of Software and Services Research at IDC Asia/Pacific said:

“As the competition for market share in the SAP implementation services market continues to heat up, implementation partners are driving differentiation by tying SAP implementation to the digital aspirations of the enterprise, leveraging industry expertise to enable core business transformation, running joint initiatives with SAP and hyperscalers to access new innovations, investing in technical talent and migration accelerators, and introducing new engagement models.”

“Moving forward, the success of an implementation partner in Asia/Pacific will be dictated by how the vendor is able to leverage the core capabilities to provide a high degree of localized services, accelerate time to market, and drive down cost of implementations,” he emphasised.

APAC’s Leaders and Major Players

The recent IDC MarketScape report shared the list of Leaders and Major Players among the SAP implementation partner ecosystem in the Asia Pacific region.

Leaders

• Accenture
• Capgemini
• Deloitte
• EY
• Infosys
• NTT DATA
• PwC 

Major Players

• Abeam
• Cognizant
• DXC
• Fujitsu
• HCL
• NEC
• Samsung SDS
• Tech Mahindra
• Wipro

Thomas explained that buyers in the region are seeking for an opportunity to reinvent core business processes, apart from a technical upgrade exercise, with S/4 HANA implementations. He stated:

“Consequently, implementation partners in Asia/Pacific have positioned S/4 HANA led business transformations as a key pillar in their go-to-market strategy for SAP services. Moving forward, success of an implementation partner in Asia/Pacific will be dictated by how the vendor is able to leverage the core capabilities to provide high degree of localized services, accelerate time to market, and drive down cost of implementations,” 

Vendor Assessment

IDC MarketScape employs a rigorous scoring methodology that looks beyond market share and provides a clear framework comparing the product and service offerings, capabilities, and strategies, including current and future market success factors for each vendor.

In the recent report, IDC MarketScape’s highly comprehensive assessment framework evaluated vendors on their current ability to support customers with end-to-end SAP implementation services as well as how well placed they are to grow the adoption of SAP solutions with their sound growth strategy in the Asia Pacific. 

The vendor assessment delved into 20 different elements across a range of criteria such as:

• Information gathered from vendor responses to IDC’s request for information (RFI) questionnaire
• Vendor briefings and sharing sessions
• Customer references
• IDC’s internal research

Enterprise buyers in the Asia Pacific can take advantage of this recent IDC study as a guide if they intend to venture on an SAP implementation journey, especially since the report was able to identify the key differentiation elements brought by 16 SAP implementation partners that maximises the value of customer’s investments.

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