trends Archives - InsideSAP Asia https://insidesap.asia/tag/trends/ The independent resource for SAP professionals in Asia Mon, 20 Aug 2018 12:32:56 +0000 en-US hourly 1 https://insidesap.asia/wp-content/uploads/2020/01/cropped-InsideSAP-Asia-logo-SQUARE-32x32.png trends Archives - InsideSAP Asia https://insidesap.asia/tag/trends/ 32 32 Cloud computing still top emerging business risk: Gartner https://insidesap.asia/cloud-computing-still-top-emerging-business-risk-gartner/ https://insidesap.asia/cloud-computing-still-top-emerging-business-risk-gartner/#respond Mon, 20 Aug 2018 12:32:56 +0000 https://insidesap.asia/?p=7223 Cloud computing is a key concern for executives in risk, audit, finance and compliance, according to the latest survey by Gartner, with a number of new risks such as cybersecurity disclosure and General Data Protection Regulation (GDPR) compliance making cloud solutions susceptible to unexpected security threats.

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Cloud computing is a key concern for executives in risk, audit, finance and compliance, according to the latest survey by Gartner, with a number of new risks such as cybersecurity disclosure and General Data Protection Regulation (GDPR) compliance making cloud solutions susceptible to unexpected security threats.

The quarterly ‘Emerging Risks Report’ identified cloud computing as the top concern for the second consecutive quarter.

Social engineering and GDPR compliance were cited as most likely to cause the greatest enterprise damage if not adequately addressed by risk management leaders, according to Gartner.

“Executives are right to expand cloud services as part of their digital business initiatives, but they need to ensure their cloud security strategy keeps up with this growth,” said Matthew Shinkman, practice leader, Gartner. “Leaders should start by clearly identifying their most at-risk areas, which remain obscure to many large organisation leaders.”

Gartner expects cloud computing to be a US$300 billion business by 2021, as companies increasingly adopt cloud services to release their desired digital business outcomes. But companies continues to struggle with security – despite record spending on information security in the last two years, organisations have lost an estimated US$400 billion to cyber theft and fraud worldwide. To respond to an increasing number of cybersecurity events and data breaches, organisations elevate IT security to the board level.

“Executives should promote risk awareness throughout the organisation,” Shinkman said. “A strong risk culture helps employees make the right decisions and mitigates poor outcomes.”

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IDC makes top 10 predictions for enterprise IT in the Asia/Pacific https://insidesap.asia/idc-makes-top-10-predictions-for-enterprise-it-in-the-asiapacific/ https://insidesap.asia/idc-makes-top-10-predictions-for-enterprise-it-in-the-asiapacific/#respond Fri, 20 Nov 2015 02:59:26 +0000 https://insidesap.asia/?p=5418 By the end of 2017, 60 per cent of APAC 1000 enterprises (A1000) enterprises will have digital transformation (DX) at the centre of their corporate strategy, with the majority expected to create an independent position to oversee the implementation of DX strategy, according to IDC Asia/Pacific.

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By the end of 2017, 60 per cent of APAC 1000 enterprises (A1000) enterprises will have digital transformation (DX)  at the centre of their corporate strategy, with the majority expected to create an independent position to oversee the implementation of DX strategy, according to IDC Asia/Pacific.

“In 2016, we will witness the mega transition in the DX era. Enterprises will ‘flip the switch’, committing to a massive new scale of DX and third platform technologies in order to stake out leadership positions in the hyper-digital economy,” said Sandra Ng, group vice president, practice, IDC Asia/Pacific.

As well as the centrality of DX in corporate strategy, analyst firm IDC’s FutureScapes forecast predicts a number of other key themes will have the biggest impact on the IT landscapes in the Asia/Pacific region.

Third platform IT. By 2017, over 60 per cent of organisations’ ICT spending will be for third platform technologies, solutions and services, rising to nearly 80 per cent by 2020.

Customer/intimacy at scale. By 2018, 80 per cent of B2C and 60 per cent of B2B organisations will overhaul their “digital front door” to support 1,000 to 10,000 times as many customers/customer touchpoints as they do today.

Leading in 3D. Through 2018, two-thirds of CIOs will have embraced ‘Leading in 3D’, which requires them to simultaneously innovate, integrate, and incorporate.

DX collaboration. By 2018, 70 per cent of siloed digital transformation initiatives will ultimately fail due to insufficient collaboration, integration, sourcing or project management.
Innovation capacity. By 2020, enterprises pursuing DX strategies will more than double their software development capabilities; two-thirds of their coders will focus on strategic DX apps and services.

New digital revenue streams. By 2018, 35 per cent of IT resources will be spent to support the creation of new digital revenue streams.

Security and risk management. By 2016, 40 per cent of IT organisations will shift their focus to advanced ‘contain and control’ security and away from a perimeter mentality.
Data governance for insights. By 2017, two-thirds of Asian-based CIOs will initiate a data transformation and governance framework to turn information into a competitive business differentiator.

“The digitalisation of nations, economies, industry ecosystems and enterprises are pushing new competitive benchmarks in areas of business process excellence and new monetisation/business models. The new hyper-digital era presents opportunities and competition/challenges that go beyond geographic and industry boundaries. This is where scale becomes the competitive ingredient for the digital enterprise,” said Ng.

IDC predicts that digital transformation will drastically change the IT industry.

“In fact by 2020, more than 30 per cent of the IT vendors will not exist as we know them today, requiring realignment of preferred vendor relationships,” she said.

IDC will host a free webcast titled IDC FutureScapes: Leading Digital Transformation to Scale on 7 December 2015 to be led by IDC Group Vice President for Practice, Sandra Ng. Register here for this webcast.

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Worldwide enterprise application software market to grow 7.5 per cent in 2015: Gartner https://insidesap.asia/worldwide-enterprise-application-software-market-to-grow-7-5-per-cent-in-2015-gartner/ https://insidesap.asia/worldwide-enterprise-application-software-market-to-grow-7-5-per-cent-in-2015-gartner/#respond Fri, 11 Sep 2015 01:27:15 +0000 https://insidesap.asia/?p=4927 Long-term spending on enterprise application software will be driven primarily by modernisation, functional expansion and digital transformation, according to Gartner’s latest forecast.
Worldwide spending will grow 7.5 per cent in 2015 to $149.9 billion, with global spend predicted to increase to more than $201 billion in 2019.

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Long-term spending on enterprise application software will be driven primarily by modernisation, functional expansion and digital transformation, according to Gartner’s latest forecast.

Worldwide spending will grow 7.5 per cent in 2015 to $149.9 billion, with global spend predicted to increase to more than $201 billion in 2019.

“The majority of spending is going towards modernising, functionally expanding or substituting long-standing business and office applications with cloud-based software-as-a-service,” said Bianca Granetto, research director at Gartner.

“Projects have been approved and budgeted for, often over a multiyear period, meaning the pace of spending and adoption isn’t subject to any impending urgency.”

In a recent Gartner survey, 45 per cent of respondents indicated that one of the top five IT project priorities is “application modernisation of installed on-premise core enterprise applications”, and a further 41 per cent indicated that “extending capabilities of core enterprise applications” is a top five priority.

With Software-as-a-Service accounting for a growing proportion of IT spend by organisations, revenue patterns will also change. Gartner research also found that alternative consumption models (including SaaS, hosted license, on-premise subscriptions and open source) are accounting for more than 50 per cent of new software implementations.

Other market dynamics driving increased spending is the need for businesses to compete successfully in the digital economy, and a higher proportion of human capital management solutions shifting from on-premise into SaaS models – with Gartner predicting an inflection point in adoption over the next five years.

Perhaps a surprising trend is that by 2020, Gartner expects 75 per cent of application purchases supporting digital businesses to be ‘build’, not ‘buy’.

“Gartner’s research shows that many organisations already favour a new kind of ‘build’ that does not include out-of-the-box solutions, but instead is a combination of application components that are differentiated, innovative and not standard software or software with professional services (for customisation and integration requirements), or solutions that are increasingly sourced from startups, disrupters or specialised local providers,” a statement on the report said.

By market subsegment, marketing, e-commerce and advanced analytics software are expected to show the highest growth during the period to 2019. By 2020, Gartner predicts more than 75 per cent of organisations will deploy advanced analytics as part of a platform or analytics application to improve business decision-making.
More detailed analysis is available in Gartner’s report, ‘Forecast Analysis: Enterprise Application Software, Worldwide, 2Q15 Update’.

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Mobility in Asia-Pac finally moving beyond BYOD https://insidesap.asia/mobility-in-asia-pac-finally-moving-beyond-byod/ https://insidesap.asia/mobility-in-asia-pac-finally-moving-beyond-byod/#respond Fri, 31 Jul 2015 10:50:45 +0000 https://insidesap.asia/?p=4523 A focus on tablet deployment, vendor switching and mobilising business processes through apps are the three top trends identified by IDC Asia/Pacific in its annual Enterprise Mobility survey.

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A focus on tablet deployment, vendor switching and mobilising business processes through apps are the three top trends identified by IDC Asia/Pacific in its annual Enterprise Mobility survey.

The survey was expanded in 2015 to include over 3500 companies across 13 countries in Asia.

According to a blog post by IDC managing director, Australia and New Zealand, Ullrich Loeffler, the number one 2015 mobility initiative was deploying iOS or Android tablets, while the fourth ranked initiative was deploying Windows 8 tablets.

“For iOS and Android tablets, the driver is mobilising the business process, and for Windows 8, it’s all about laptop replacement. This provides customer demand exist; however we are not seeing vendors pushing the tablet/business process message as much as they should to address this emerging opportunity,” Loeffler said.

Other top-ranked initiatives show that enterprises now understand the importance of mobilising business processes, not just providing a mobile device. These initiatives included launching horizontal applications such as CRM or business intelligence, and launching line-of-business applications such as workflow management.

“If you focus solely on the device, whether through company-issued smartphones or via BYOD, it is a cost to your organisation. To drive a positive ROI, enterprises must mobilise the processes that support their internal operations and customer interactions as this can deliver tangible business benefits (increase revenues, decrease costs, streamline operations),” Loeffler said.

He added that a renewed focus on providing company-issued smartphones indicates that enterprises have recognised the complexity of getting applications to work properly on the range of devices brought into the organisation under the auspices of BYOD initiatives.

In an indication of market maturity, customers are falling out of love with their initially selected mobility vendors. Over 50 per cent of customers surveyed in Australia and Singapore said they had either “reached the limit” or are “dissatisfied” with their current vendors and are looking to switch, while 45 per cent of New Zealand customers said the same.

“Vendors need to adjust their go-to-market and customer retention strategies to address this worrying trend,” said Loeffler.

The full blog post can be accessed here.

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India cements dominance in outsourcing, despite shrinking deal size: IDC https://insidesap.asia/india-cements-dominance-in-outsourcing-despite-shrinking-deal-size-idc/ https://insidesap.asia/india-cements-dominance-in-outsourcing-despite-shrinking-deal-size-idc/#respond Thu, 11 Jun 2015 12:15:00 +0000 https://insidesap.asia/Market-Insights/india-cements-dominance-in-outsourcing-despite-shrinking-deal-size-idc India-based technology outsourcers were awarded nearly a quarter of the top 100 outsourcing deals in 2014, according to IDC’s analysis of worldwide outsourcing deals during 2012-2014.

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India-based technology outsourcers were awarded nearly a quarter of the top 100 outsourcing deals in 2014, according to IDC’s analysis of worldwide deals during 2012-2014.

The top five vendors in 2014 captured more than 50 per cent of the total contract value (TCV) of top 100 outsourcing deals, up from 43 per cent in 2013. The clear leader among the top five was IBM with US$13.8 billion, ahead of CGI with US$2.8 billion, Cognizant with US$2.7 billion, Capgemini with US$2.6 billion, and Wipro with US$2.3 billion.

IDC’s analysis also showed that the average deal size continued to shrink, with fewer mega-deals with a TCV of US$1 billion or more. Other shifts observed are fewer providers competing for the largest deals, as well as a move from public sector to commercial/private sector deals in 2014.

“India-based outsourcers are making significant inroads into the global top 100 outsourcing deals,” said David Tapper, vice president, Outsourcing and Offshore Services.

“The combination of effectively leveraging the offshore business model; incorporating new methods of service delivery such as hosting and cloud; investing in more transformative capabilities in areas such as analytics, social media, and mobility; and enhancing strategic local capabilities and resources has enabled the India-based outsourcers to effectively compete with well-established competitors in the outsourcing industry for the largest of large-scale outsourcing deals.”

The results were included in IDC’s Top 100 Worldwide Outsourcing Deals of 2012-2014.

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Customer experience top priority for Asia-Pacific CMOs: IDC https://insidesap.asia/customer-experience-top-priority-for-asia-pacific-cmos-idc/ https://insidesap.asia/customer-experience-top-priority-for-asia-pacific-cmos-idc/#respond Thu, 19 Feb 2015 23:12:00 +0000 https://insidesap.asia/Market-Insights/customer-experience-top-priority-for-asia-pacific-cmos-idc By Freya Purnell Expect to see more alignment and partnering between CMOs and CIOs in 2015, as customer experience tops the list of customer-related priorities for organisations in Asia-Pacific (excluding Japan), according to research from IDC. “Today, being first to market, having the lowest price, or being the best does not necessarily help. Businesses need […]

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By Freya Purnell
Expect to see more alignment and partnering between CMOs and CIOs in 2015, as customer experience tops the list of customer-related priorities for organisations in Asia-Pacific (excluding Japan), according to research from IDC.

“Today, being first to market, having the lowest price, or being the best does not necessarily help. Businesses need to be agile and give customers what they want 24/7. Customers may buy your products or services, but what keeps them coming back is the experience,” says Daniel-Zoe Jimenez, senior program manager, big data, analytics, enterprise applications and social lead, IDC Asia/Pacific.

To achieve this, marketing leaders need to become more savvy about the business, data and customers to address the needs of “empowered buyers”.

CMOs are already being expected to lead enterprise transformation around customer experience, with 31 per cent of CMOs expanding to include this area, including customer support.

What is new about the customer experience area, according to Jimenez, are that “organisations are increasingly focused on ensuring these initiatives are tracked and using metrics that are closely aligned to the business”.

The IDC Asia/Pacific CMO Barometer shows that the top three key performance indicators (KPIs) for marketing departments in 2015 are increasing market share (66 per cent), improving marketing processes – particularly measuring effectiveness (60 per cent) and increasing customer satisfaction ratings or Net promoter score (55 per cent).

These will need to be supported by three key IT requirements, identified by CMOs – investing in disruptive technologies that can help gain competitive edge (25 per cent), enabling a multi-channel environment (16 per cent), and driving improved marketing automation and productivity (13  per cent).

“The road is going to be bumpy since growing data silos are still a major challenge for many organisations. This is stopping them from really knowing their customers and fulfilling their expectations. To be successful they will need to partner with the CIO. CMOs and CIOs need to establish common goals and define shared KPIs that can help them track the success of their joint initiatives,” added Jimenez.

 

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