The Malaysian Minister of Communications and Multimedia Tan Sri Annuar Musa has announced in October 2021 that the Malaysian Communications and Multimedia Commission (MCMC) would implement new licensing requirements on the provision of cloud services in the country. Its major objective is to allow MCMC to ensure that cloud service providers maintain a high level of data security while also providing legal protection to Malaysian consumers and public agencies.

Additionally, the proposed requirements align with one of the initiatives set out in the National Digital Economy Blueprint (MyDIGITAL) which ​​focuses on a ‘cloud first’ strategy at both the federal and state levels to help facilitate the adoption of cloud technologies. Earlier last year, SAP Malaysia MD Hong expressed support for the MyDIGITAL program and dubbed it as a major “breakthrough yet realistic” digital vision to transform the Southeast Asian nation towards a technologically-advanced economy.

Furthermore, Hong’s stance is that cloud computing serves as the “great enabler” for the transformation needed in the 4th Industrial Revolution (4IR) as it lays the groundwork for the most advanced technologies — including the Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML) — to enable business innovation. At the Intelligent Cloud Forum held by TM ONE in Q4 2021, he maintained that the cloud is used by critical cyber-physical systems and that it drives Industry 4.0 technologies.

“All enterprises – even and especially SMEs – can be part of IR4.0 to survive and thrive in this new revolution,” Hong said during the event.

Leveraging the Partner Ecosystem to Advance the SAP for Cloud Strategy

To further reinforce the SAP for cloud strategy, SAP Malaysia leverages the partner ecosystem to help facilitate the development of cloud offerings, accelerators, industry information, and integration services. In August last year, the company forged a strategic partnership with TM ONE to assist local businesses, including small and medium-sized enterprises (SMEs), in accelerating digital transformation and enhancing their operational efficiencies through digital solutions.

As part of the alliance, TM ONE was named as the first local hyperscaler to become an SAP Partner Managed Cloud (SAP PMC) provider for SAP Business Suite solutions in Malaysia. In addition, TM ONE offers its corporate customers a comprehensive subscription-based model of SAP Business One hosted on TM ONE’s Alpha Edge (a Edge), integrated with managed services.

The tech companies’ collaboration is aimed at making it easier for businesses to move their enterprise systems to the cloud with security and transparency. Sharing more about the partnership, Hong stated:

“Together, SAP and TM ONE are making available to local companies the largest sovereign cloud to empower SAP Business One solutions targeted at SME and medium-sized enterprises.”

Moreover, Hong also represented SAP Malaysia at the Huawei Cloud Summit 2021 in December. He took part in a discussion titled “Charting the Right Path and Building a Resilient Ship to Set Sail on the Open Seas of Digital Transformation”. Hong believes that companies must transform holistically, encompassing their culture, processes, and technology, in order to achieve true business transformation.

“Cloud computing gives businesses the means to innovate and stay ahead of the competition. Some of the world’s best solutions are, of course, from SAP,” he wrote in a LinkedIn post.

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Earlier this year, SAP Malaysia Managing Director Hong Kok Cheong expressed his support for the Malaysia Digital Economy Blueprint (MyDIGITAL), which is a new and comprehensive approach aimed at developing the country’s digital economy into a strategic economic engine of growth by 2030. Once again reinforcing its contribution to the nation’s digital transformation, SAP Malaysia has recently entered a Memorandum of Understanding (MOU) with TM ONE to further support the goals of the MyDIGITAL initiative. Commenting on the latest collaboration, Hong stated:

“True digital transformation is the fundamental rethinking of the customer experience, business models, and operations to find new ways in delivering value, generating revenue, and improving efficiency. This can be done by leveraging intelligent technologies such as enterprise resource planning (ERP) solutions, artificial intelligence (AI), and the cloud.”

Moreover, TM ONE and SAP’s strategic partnership intends to improve the operational efficiencies of Malaysian enterprises through digital solutions. TM ONE has been named as the first local hyperscaler to be appointed as an SAP PMC provider for SAP Business Suite — including the SAP S/4HANA Intelligent Enterprise and SAP Business One solutions — in the country. With this, TM ONE’s Alpha Edge (a Edge) will empower SAP’s ERP solutions through the company’s cloud infrastructure to help fulfill the needs of TM ONE’s enterprise customers.

“With SAP solutions hosted on TM ONE’s a Edge, businesses can harness the power of their data and build a truly intelligent enterprise, while accelerating trusted outcome-driven innovation, real-time decision making, and thrive in the digital economy,” the SAP MD said.

SAP Business Suite Now Offered by TM ONE Following SAP PMC Appointment

Following its appointment as an SAP PMC, TM ONE now offers a full subscription-based system of SAP Business One — the German tech giant’s business management software designed for small and medium-sized enterprises — hosted on TM ONE’s a Edge along with managed services. This approach aims to deliver confidence, visibility, and predictability for customers hoping to migrate their enterprise systems to the cloud.

Also commenting on the new partnership, TM ONE Executive Vice President Shazurawati Abd Karim noted that SAP Malaysia’s appointment marks another milestone for the company as it continuously expands and strengthens its a Edge cloud offerings. He acknowledged SAP as a “renowned global technology powerhouse” that is a key enabler in advancing the digitalisation of businesses through its ERP solutions. Shazurawati added:

“We view this appointment as timely in TM ONE’s continuous journey towards taking transformation forward for Malaysian enterprises. As we innovate and continue to empower our customers in the current digital economy, SAP is the right organisation to drive the digital transformation of businesses, thus elevating the country into Digital Malaysia.”

“This befits TM Group’s unique role as the enabler of Digital Malaysia’s aspirations, committed to serving a more digital society, digital business, digital industry, and digital Government,” Shazurawati emphasised.

Furthermore, it has been said that TM ONE is in talks with SAP to finalise the scope of its offering by extending the PMC program to SAP S/4HANA Intelligent Enterprise solutions for large enterprise clients. Additionally, the two companies will also pursue a co-development and innovation collaboration as part of the MOU, which will include transformation projects for 5G use cases, Customer Experience, Procurement, and Digital Supply Chain, as well as Human Experience Management (HXM).

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