SAP for HR solutions– SAP SuccessFactors HXM suite and Learning Management System (LMS)– were recognised in Gartner’s Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprise and in The Forrester Wave: Learning Management Systems and Experience Platforms, Q4 2021 report, respectively.

According to Gartner, though the majority (60{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22}) of global midsize and large companies will have invested in a cloud-based Human Capital Management (HCM) suite for administrative HR and talent management by 2025, 20{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22}-30{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} will still be needing other solutions to fulfill their HR requirements. SAP SuccessFactors is well-positioned in the HCM market offering solutions to support end-to-end human resource processes– from core HR and payroll to workforce planning and employee experience management. 

Through the years, SAP’s HCM arm has been recognised by leading market research companies for driving innovation and advancing the capabilities of HR. SAP SuccessFactors recently received back-to-back recognitions from analyst firms Forrester and Gartner, further strengthening its position in the HCM and talent management segment.

SAP for HR Solutions Recognitions

Leader in Learning Management Systems and Experience Platforms

SAP was named a Leader in “The Forrester Wave: Learning Management Systems and Experience Platforms, Q4 2021” against 9 vendors across 28 criteria– achieving the highest rank in the market presence and strategy categories. Specifically, the Forrester report highlighted that SAP SuccessFactors is a resources powerhouse offering customers in-house research capabilities and in-suite capabilities and integration across all business levels.

“SAP SuccessFactors has a rich set of capabilities to support learners, administrators, and facilitators. [It] is a strong fit for enterprise buyers looking for a solution that connects learning to business outcomes, provides robust integration, and has a strategy grounded in learning science,” the report stated.

SAP SuccessFactors President Jill Popelka emphasised that learning is a critical differentiator in business transformation. She added:

“It’s no longer limited to compliance training. Today, our customers are using SAP SuccessFactors learning solutions to help their employees build new skills and capabilities, adjust to changing regulations and demands, and discover new career paths. By helping people learn in a way that is consumable and aligned to their interests, organizations can help them develop a career that is personally fulfilling while also benefitting the business.”

Leader in Cloud HCM Suites

SAP emerged as a Leader in “Gartner’s Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises” for its outstanding capabilities in geographic localisation, talent management, and workforce management (WFM). (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.) 

“SAP SuccessFactors was selected as a leader in the Magic Quadrant for Cloud HCM Suite for Enterprises with 1,000 or more employees for the 6th consecutive year.” Seong-Yeol Lee, CEO of SAP Korea, stated.”The result of winning this award is a result that has been recognised for the completeness of vision and execution ability provided by SAP SuccessFactors.”

There are over 12,000 customers across 200 countries leveraging SAP SuccessFactors HXM solutions and over 4,800 customers using SAP SuccessFactors Employee Central today. The report recognised SAP SuccessFactors HXM Suite’s payroll module– having over 45 localisations– and SAP’s capability to track compliance requirements for 101 countries in the core HR module. In addition, SAP also excelled in its WFM capabilities such as the SuccessFactors Time Tracking solution and reselling of WorkForce Software solutions as integrated parts of the SAP SuccessFactors HXM Suite.

Furthermore, SAP received a high rating for both prehire and post-hire talent management functions, specifically for recruiting and performance management.

SAP SuccessFactors Chief Product Officer, Meg Bear, said:

“SAP continues to lead the human capital management (HCM) market at a global level, building momentum around the HXM vision. By listening to the opinions of stakeholders, delivering differentiated experiences, and empowering them, businesses have the agility they need to keep pace with changes in the external environment, and employees are empowered to shape careers that align with their goals.”

SAP SuccessFactors HXM suite continues to expand– from the launch of SAP Work Zone for HR in 2020, a digital workplace powered by SAP Business Technology Platform recently recognised as the “Best HR Product of 2021” by Human Resource Executive and HR Technology Conference, to the latest SAP SuccessFactors Opportunity Marketplace, a new solution that drives internal mobility and upskilling powered by machine learning.

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In her opening keynote at the recently concluded SuccessConnect virtual event, Jill Popelka, President at SAP SuccessFactors, maintained that HR is critical to providing the best experience for every employee in order to develop a future-ready workforce capable of innovating faster in the cloud. She further added:

“We know these are challenging times. It comes down to how well you support your people through this culture change. It is about creating a sense of belonging, encouraging lifelong learning, and tapping into the right technology. And we are doing all of this with human experience management.”

Introduced in late 2020, SAP SuccessFactors Work Zone is part of the comprehensive HXM solutions that connect human experiences across SAP software landscapes and third-party applications. The employee engagement and productivity solution enables staff to access multiple tools, apps, and systems from a single, personalised digital workplace intending to make work more streamlined and manageable. Additionally, it is included in the SAP Work Zone module that provides templated materials specific to HR.

Just last month, the Human Resource Executive and the HR Technology Conference named SAP SuccessFactors Work Zone a Top HR Product. The renowned industry award highlights the most cutting-edge new solutions that are supporting business executives in meeting their organisations’ ever-changing HR needs. Furthermore, it takes into consideration the value added to the HR function, the ability to deliver as promised, intuitiveness for users, and overall product innovation.

Recognising SuccessFactors Partners at the Inaugural SAP Work Zone for HR Innovation Challenge

Moreover, the SAP SuccessFactors Work Zone Innovation Challenge was launched in July with the goal of involving the SAP partner ecosystem in developing creative and innovative solutions to solve important workplace issues. Leveraging SAP Work Zone for HR built on SAP BTP, partners excelled in creating a range of solutions that addressed current challenges in employee engagement, learning and development, the manager experience, and COVID-19 compliance.

Five regional winners and a global winner were chosen from 16 unique use cases submitted by partners across the world.

People Management Digital Coach by AKT Global was named the Global Winner of the challenge. SAP SuccessFactors and other data sources activate the solution, which generates just simple, specific, and action-oriented suggestions, nudges, and lessons to managers in Work Zone, empowering them to act and engage their staff.

Yoav Ventura, Co-Founder and People Cloud Solutions Managing Partner at AKT Global, said:

“With the flexibility and adaptability of SAP SuccessFactors Work Zone and the SAP Business Technology Platform, we were able to create a forward-thinking solution triggered to generate just-in-time, specific, action-oriented tips and learnings for managers.”

Meanwhile, Blueprint Technologies’ B.E.A.P. (Blueprint’s Enterprise Alumni Portal) was selected as the winner in the APJ region. Powered by SAP Work Zone for HR, the solution enables companies to realise the full potential of their former employees by increasing alumni experience and engagement.

Maintenance Supervisor Reimagined by Deloitte bagged the regional winner award for North America. The solution streamlines multiple applications and stakeholders across the roles of Floor Manager, Maintenance Supervisor, and Maintenance Team into a unified, mobile-accessible, and end-to-end platform.

In EMEA North, Scheduling Team Resources and Change of Home Address by Flexso was also chosen as the regional winner. Through this offering, shop floor managers can identify and allocate the best team members to specific tasks, as well as respond to changing deadlines and escalations, from a single application.

Finally, NOVO Business Consultants’ The New Everyday Life with COVID-19 was selected as the MEE regional winner. It allows new consultants to quickly access the most up-to-date COVID-19 regulations and recommendations based on their location.

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