As an SAP Global Strategic Services Partner for over 25 years, HCL Technologies Ltd. has established an SAP practice that seamlessly integrates across the entire SAP portfolio and the Indian multinational company’s Digital Consulting, engineering services, IoT WoRKS, and cloud infrastructure practices.

Long-standing SAP service and license resell partner HCL Technologies Ltd. has announced its latest innovation partnership with SAP that advances the Industry 4.0 by harnessing the power of the smart Internet of Things (IoT). Globally recognised as one of the leading companies with IoT expertise, HCL Technologies has collaborated with the German software enterprise giant to deliver new IoT packaged offerings and services led by its dedicated IoT business IoT WoRKS.

Sharing about the latest SAP – HCL Technologies collaboration, Sukant Acharya, Senior Vice President, IoT WoRKS, HCL Technologies, said:

“We are proud to be collaborating with SAP to create the next generation of intelligent warehouse offerings and services. HCL Technologies’ experience in enabling Industry 4.0 and connected business transformation programs, when paired with SAP’s expertise in supporting IoT applications during development and implementation, stands to benefit our customers in driving sustainable business transformation and growth.”

Reflected by the Noida, India-based Information Technology services and consulting firm’s vision “to be the best modern-SAP consulting partner in the industry”, the company’s SAP practice operates within its integrated solutions and services portfolio centred around deep technologies such as Digital, IoT, and Cloud as well as Infrastructure Management, and Engineering Services, among many others. HCL Technologies has more than 10,000 SAP consultants across the Americas, Europe, Asia, and Africa to support its worldwide customers’ complex SAP transformation. The consulting firm was one of the early adopters of RISE with SAP and has also been recently named a leader in the IDC MarketScape: Worldwide Supply Chain SAP Ecosystems Services 2021 Vendor Assessment.

HCL Technologies Ltd. Latest IoT Offerings

In the most recent collaborative partnership of HCL Technologies with SAP, HCL’s IoT WoRKS has introduced new service offerings that help accelerate next-generation intelligent warehousing. IoT WoRKS supports customers’ IoT transformation across different IoT adoption levels through service offerings anchored around ‘Define, Build, and Run’.

Harnessing the smart sensing capabilities and IoT edge of SAP IoT, IoT WoRKS packages IoT-led warehouse processes and offers the option to add relevant hardware like RFID devices or gateway servers for a seamless transformation. SAP IoT, part of SAP Business Technology Platform, enables customers to embed in and extend business processes leveraging IoT-enriched business insights to achieve transformative results.

Here are the two latest service offerings of HCL Technologies:

IoT-led Warehouse Processes 

Leveraging SAP IoT, this service offering enables companies to drive efficiency and optimise their digital supply chain by automating the identification of handling units through radio frequency identification (RFID), validating the data, and posting business context information to SAP S/4HANA or other SAP warehousing solutions.

Remote Monitoring of Edge Hardware 

This scalable offering harnesses HCL’s IoT and monitoring expertise, which helps customers achieve real-time monitoring of edge devices that, ultimately, results in lower downtime and drives productivity. The solution also provides a single UI to enhance the management of clusters and configurable alerts.

Priya Wenzel, SAP Global Vice President, Partner Ecosystem Success, Digital Supply Chain, expressed that SAP is looking forward to partnering with the Indian multinational to deliver Industry 4.0 solutions and technology powered by IoT. She derailed:

“While SAP offers the solutions and connectivity, enabling data-driven processes across the end-to-end supply chain, HCL Technologies delivers business and product expertise, coupled with an implementation approach focused on accelerating time to value with minimal effort and investment. Together, our goal is to deliver a connected, resilient and sustainable supply chain to our customers.”

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An increasing number of organisations are turning to SAP solutions to help meet their needs in developing products and streamlining business operations. SAP’s collaboration strategy with other tech companies has been instrumental in advancing enterprises’ digital transformation journeys.

In an interview, SAP Korea CEO Lee Seong-yeol said that SAP has already established its name in the industry, not only as an ERP and cloud company but also as a partner for digital transformation in South Korea.

“Small and medium-sized companies lack the manpower or costs to independently design software and services they need for their companies. SAP’s solution could be a ‘comprehensive gift set’ for them. It’s cheaper than installation-type service methods in the past, and updates are also provided in real time,” he explained.

Adding to the growing cohort of companies utilising solutions from the multinational software giant is Clair — a fast-growing start-up that manufactures and sells air purifiers. Just recently, the South Korean branch of SAP has announced that Clair has deployed SAP BTP’s IoT technology for its latest non-face-to-face filter subscription service called MyClair.

Leveraging the Capabilities of SAP BTP and SAP IoT

Implemented based on the IoT technology of SAP BTP, the newly launched MyClair service gathers and analyses data using artificial intelligence (AI) sensors connected to the Clair Air Purifier. ​​The AI sensors check the filter status and automatically transfers the filter according to the replacement time. Deploying SAP BTP and IoT solutions ultimately helped Clair achieve automatic order processing after inventory checks and enabled the company to have user-customised smart services.

By delivering services such as database and data management, intelligent technology, application development, and analysis, SAP BTP — a cloud-based development and analysis solution — further promotes the transition towards becoming an intelligent enterprise. SAP Korea CEO Lee Seong-yeol said:

“SAP BTP’s IoT technology provides innovative data analysis capabilities to support the transformation of manufacturing companies into transformative intelligent companies.”

Meanwhile, Clair CEO Lee Woo Hun said that MyClair is a service co-developed using Clair’s manufacturing technology and ATNS Group’s IT capabilities. ATNS Group, an IT solution and SAP ERP consulting company founded in 2002, was the first to sign an agreement for SAP Connected Goods in the Asia-Pacific region. Lee added:

“In particular, the integration and effective analysis of air purifier usage data of each consumer with the SAP IoT solution is the key to implementing the MyClair service.” 

Co-Innovation with SAP AppHaus Korea

Even before MyClair came into fruition, Clair has already partnered with SAP AppHaus Korea to innovate their existing services and re-imagine their business model by applying a customer-centric approach. Clair CEO Lee Woo Hun shared:

“We gained confidence during our collaboration with SAP AppHaus who helped us advance our service model by deeply empathising with users and capturing their insights through the design thinking workshop and field research.”

Clair’s employees, industry experts from SAP Korea, and designers from SAP AppHaus worked closely together to create an IoT-enabled air purifier by interpreting and analysing field data then translating them into insights. Redesigning their business model to better fit customer needs, Clair’s innovation runs on SAP IoT and also leverages the SAP Cloud Platform. Additionally, the company has implemented solutions from Qualtrics to further enhance its user experience through feedback from customers.

Although Clair has already built its name internationally for its filter patents that aim to increase filter efficiency, Lee said that the company looks forward to expanding its services in global markets such as the US and Europe in the future.

Meanwhile, SAP Korea will carry on with its commitment to supporting the digital transformation of domestic companies. Recently opening its first data center in the country, SAP continues to deliver cloud services of SAP BTP directly to domestic clients.

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