SAP CEO Christian Klein had stated earlier that SAP’s cloud strategy is reinforced by the increasing number of organisations relying on SAP solutions to support their business transformation and move to the cloud. Aside from exceeding the high end of the company outlook for cloud and software revenues, the enterprise has also witnessed a massive adoption of its signature cloud offering, SAP S/4HANA Cloud, driven by RISE with SAP launched in January 2021.

As a leading enterprise application software provider, SAP has been helping thousands of organisations worldwide run best with industry-specific solutions that harness intelligent technologies such as AI, machine learning, Internet of Things (IoT), and advanced analytics. In Japan, several companies– including Mitsubishi Electric Corporation, Shiseido Co., Ltd., and SOLIZE Corporation– that have embarked on a digital transformation journey last year leveraging various SAP cloud-based applications were recognised in the SAP Japan Customer Awards 2021.

SAP Cloud Software Bolstering Modernisation 

Demonstrating SAP’s cloud momentum in the country, more Japanese organisations have partnered with the tech multinational in the first quarter of 2022 to scale growth and accelerate business process transformation.

Mitsui & Co., Ltd. Transforms HR

Mitsui and Co., Ltd., one of the largest sogo shosha in Japan, has earlier transitioned to the cloud implementing SAP S/4HANA across 40 countries to replace its old legacy ERP software. (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.) Continuing on its’ massive digital transformation, Mitsui is now embarking on an HR transformation journey leveraging SAP SuccessFactors to help deliver the company’s latest human resources strategy dubbed “Medium-Term Management Plan 2023”.

In partnership with ABeam Consulting Co., Ltd.– one of the winners so SAP APJ Partner Excellence Awards 2022– the Japanese corporation aims to advance global talent development and growth by harnessing SAP’s cloud HCM (Human Capital Management) software specifically designed to deliver enhanced employee experiences. Through the HR modernisation project, Mitsui is looking into creating a diverse, global talent pool based on data– eliminating biases and ensuring that the right talent is at the right place. 

The company has seven operating segments including Mineral & Metal Resources, Energy, and Innovation & Corporate Development and 16 headquarters across Africa, Asia, CIS, Europe, North, Central and South America, and the Middle East.

Subaru Modernsies Accounting

Global car manufacturer Subaru Corporation has adopted SAP S/4HANA Cloud and SAP Cash Management to advance the company’s accounting and finance processes. (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.) The company first rolled out SAP S/4HANA Cloud in 2021 as part of the company’s 2025 ambition, which is centred on organisational culture reform, quality reform, and innovation. 

SAP Japan shared in the article that the rollout has now been completed ahead of schedule, enabling Subaru to enhance accounting and tax quality, reduce risks, and workloads. The company intends to extend its group governance and risk management efforts in accounting and finance to the entire SUBARU Group.

SAP S/4HANA Cloud’s capabilities in finance help companies improve profitably and cost with comprehensive analytics, streamline accounting and financial close processes, and manage enterprise risk and compliance effectively. Meanwhile, SAP Cash Management offers enterprises a single platform to streamline capital management and liquidity accounting processes from various sources.

Bourbon Co., Ltd. Overhauls IT Infrastructure

One of Japan’s leading confectionery manufacturers, Bourbon Co., Ltd., has partnered with IT service provider Hitachi Systems, Ltd. to modernise its IT infrastructure as the foundation of the company’s digital transformation strategy. (InsideSAP Asia often references articles from websites in other languages to bring you as much information as possible.) Leveraging SAP S/4HANA and SAP Analytics Cloud, Bourbon aims to accelerate business process improvements including work standardisation, system management cost reduction, infrastructure development to support BCP (Business Continuity Plan), and access to real-time data for better decision-making.

SAP S/4HANA is a next-generation SAP Business Suite characterised by simplifications. The SAP ERP solution offers organisations increased efficiency with planning and simulation options in many conventional transactions. On the other hand, SAP Analytics Cloud is the analytics layer of SAP’s Business Technology Platform that supports advanced analytics enterprise-wide. The solution merges BI, augmented and predictive analytics, and planning capabilities into one cloud environment.

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The recent DBS Digital Readiness survey involving around 2,600 corporate treasurers, C-suite executives, and business owners entrepreneurs across 13 markets in APAC including Hong Kong, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam revealed that businesses in the APAC region are continuing on the momentum of digitalisation. In India, one in two of companies surveyed have already slated their digital transformation strategy including those large companies with an annual turnover of over $1 billion equivalent and middle-market companies with an annual turnover of between $200 million and $1 billion equivalent.

Reflecting the massive modernisation of Indian companies, Kulmeet Bawa, President and MD for SAP Indian Subcontinent, stated in an interview with Business Standard that last year was SAP India’s best performance in the firm’s history– achieving triple-digit growth in three out of the four quarters of 2021 and becoming the largest contributor in the customer adoption of RISE with SAP and cloud transition. In line with SAP’s holistic pivot to a cloud company, Bawa aims to grow the company’s cloud business in India by 23-26 per cent in 2022 and reach a €22 billion revenue by 2025.

Modernising CX with SAP Cloud Software

Bharat Petroleum Corporation Limited, one of the leading oil and gas companies in India with a robust network of around 19,000 retail outlets across the country, is among the companies that have recently embarked on a cloud transformation journey with SAP India. Leveraging SAP Commerce Cloud, BPCL launched “Project Anubhav” centred on delivering a unified, world-class customer experience based on convenience, personalisation, and trust.

Rahul Tandon, Head Digital Transformation, BPCL, explained that with innovation and customer-centricity as part of the company’s core values, BCPL prides itself on being an industry leader harnessing cutting-edge technologies to deliver convenient, personalised, and excellent services to customers and stakeholders. Commenting about the partnership with SAP, he said:

“We are elated to partner with SAP India in building the core of our customer engagement platform on SAP technologies which will provide customers with a unified view of all of Bharat Petroleum’s products and services across business units.”

SAP Commerce Cloud is a cloud software solution specifically designed for large enterprises with advanced B2B, B2C, and B2B2C use cases. The modern, scalable e-commerce platform enables companies to build customer loyalty, enhanced customer experiences, and drive growth by simplifying the selling and buying processes.

Through SAP Commerce Cloud, BPCL has enhanced the customer experience by :

• Delivering a personalised and single view of BPCL’s products, programmes, and offerings 
• Streamlining customer on-boarding, ordering, payments, fulfilments processes, among many
• Providing a single view of customers across 6 business lines, which enhances the BPCL’s capability to cross-sell, upsell and customise products and services

Rajeev Singh, Vice President, Public Sector & Utilities, SAP India Head, expressed:

“BPCL is powering India’s economy, they carry an innovative and efficient approach towards easing & energising the lives of their customers and welfare of the nation. We are honoured to collaborate with BPCL in its journey to enhance customer experience and also boost the ‘Digital India’ concept at scale.”

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