Information management solutions provider OpenText has strengthened its partnership with Google Cloud and SAP by expanding its local support for OpenText solution extensions for SAP applications in the Asia Pacific Japan (APJ) region. The strategic development will enable OpenText to offer increased choice and flexibility for customers’ in-region deployment of information management solutions for the SAP ecosystem by leveraging Google Cloud’s regional data centers in Singapore, India, and Japan.

Muhi Majzoub, EVP and Chief Product Officer at OpenText, highlighted that OpenText and SAP’s deep and long-term partnership is focused on delivering information management technologies in the cloud to create more intelligent, connected, and secure businesses. He explained:

“With regional data center support from our strategic partner Google Cloud, OpenText now offers these solutions for SAP applications across Asia. Together, we are supporting our customers’ regional compliance needs and data sovereignty requirements under a unified service level commitment from OpenText.”

Solution Extensions for SAP Applications in APJ

By expanding the availability of solution extensions for SAP applications as a managed service in APJ, OpenText will be able to capture the increasing demand for cloud-delivered information management in the region. The OpenText Suite for SAP supports many organisations’ Enterprise Information Management (EIM) strategy towards digital transformation, offering customers access to key business content within the context of an SAP business process. Having a single interface that contains all information provides users a seamless experience, better efficiencies, and reduced risk. The suite supports SAP S/4HANA, SAP SuccessFactors, and SAP Customer Experience.

Sharn Gamman, Commercial Operations Process and Training Manager at Foodstuffs North Island (FSNI), New Zealand’s largest grocery cooperative, shared how OpenText Suite for SAP delivered efficiency in their operations. She said:

“The integrated OpenText Suite for SAP solutions helped us extract even more value from our SAP implementation. When we started, there was an expectation that we would have cost savings from efficiency gains and shift staff to more value-added tasks. This is definitely the case. With less manual processing, we have been able to reinvest and focus on working more closely with our vendors.”

Here are the OpenText solution extensions for SAP applications available in APJ:

• OpenText Extended ECM for SAP Solutions Cloud Edition 
• OpenText Extended ECM for SAP SuccessFactors 
• OpenText Core Archive for SAP Solutions, 
• OpenText Extended ECM for Engineering  

Reinforcing Synergistic Partnerships

OpenText is an SAP Platinum Partner and the German software company’s largest solution extension partner that offers highly integrated solutions to businesses using SAP technology. This latest co-innovation reinforces OpenText and SAP’s 25-year-old alliance in co-developing solutions that offer information advantage to more than 5,000 customers in over 130 countries.

In 2020, OpenText launched OpenText Digital Zone, an interactive online resource for businesses using SAP technology featuring practical strategies to help customers better understand the powerful solution extensions available to connect their digital business. The program supports customers to run resiliently, accelerate the path to SAP S/4HANA, digitise the finance process, and deliver exceptional workplace experiences through SAP SuccessFactors solutions.

Similarly, OpenText’s synergistic partnership with Google Cloud is also centered on delivering on the commitment to customer choice. Google Cloud is OpenText’s preferred public cloud platform that enables customers to deploy Information Management workloads on the Google Cloud Platform. Reciprocally, OpenText is Google Cloud’s preferred provider of Information Management solutions on Google Cloud. As a testimony of their partnership, the two companies developed an Enterprise Managed Services (EMS) offering specifically designed to help customers realise the full potential of OpenText Anywhere.

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SAP and SUSE have been co-innovating for two decades now, offering next-generation solutions to accelerate enterprises’ digital and business transformation. As a testimony of the two company’s collaboration, SUSE Linux Enterprise Server for SAP Applications has now been certified as an SAP-Endorsed App, SAP’s premium certification.

SAP Endorsed Apps, a new category launched in June 2020, is one of SAP’s initiatives to help partners and customers’ businesses run better. An invitation-only program and part of Partner Software Progression, it features solutions from the SAP ecosystem of partners that are proven to deliver outcomes that solve business challenges. SAP Endorsed Apps are accessible in SAP Store, the German company’s new consolidated marketplace that merged previous SAP Store for SAP solutions with SAP App Center for partner solutions. 

SUSE Linux Enterprise Server for SAP Applications, along with other SUSE solutions such as SUSE Manager and SUSE Linux Enterprise Live Patching, is available on SAP Store.

SUSE’s President in the Asia Pacific Japan region Phillip Miltiades said that being certified as an SAP Endorsed App makes way for faster solution deployment. He highlighted:

“SAP Endorsed Apps are certified to interoperate and adhere to SAP’s strict enterprise design principles. It simplifies procurement and means customers can move from buying to using in the shortest possible time. This simply means quicker deployment and thus quicker return for your investment.”

In the same vein, Tom Roberts, Senior Vice President, Partner Solution Success at SAP, said that SAP values ecosystem innovations that support the software giant’s vision and delivery of the intelligent enterprise. Commenting on the recent recognition of SUSE’s solution for SAP applications, he said:

“We applaud SUSE on achieving SAP Endorsed App status for its SUSE Linux Enterprise Server for SAP Applications. This application has undergone in-depth testing and measurement against benchmark solutions earning its premium certification. SUSE is a trusted, long-time partner who shares our commitment to customers, and I look forward to our continued partnership.”

The Server for SAP Applications

SUSE Linux Enterprise Server for SAP Applications is a software delivery and management platform uniquely designed to fuel business growth, improve customer retention and drive operational excellence by delivering SAP HANA and SAP NetWeaver services faster and more efficiently with less risk. It can deliver reduced downtime of critical SAP application-based operations with built-in business continuity, including an advanced high availability solution and automated data recovery for SAP HANA. The solution leverages a fast, reliable, and secure Linux operating system through SUSE Linux Enterprise Server.

“SUSE Linux Enterprise is the server for SAP,” Miltiades said. “It has everything that you need for SAP and features that you can depend on to keep your SAP solutions secure, reliable, scalable, and predictable so you never have to worry about your IT solutions servicing your business needs”.

Here are some of the key features and benefits of the SAP Endorsed App SUSE Linux Enterprise Server for SAP Applications:

• Improve service reliability
• Strengthen business operations
• Deploy SAP S/4HANA services faster
• Reduce complexity of infrastructure management

SUSE Linux Enterprise Server for SAP Applications can be deployed on a server, integrated with SAP Cloud solutions, and delivered as a Software-as-a-Service solution.

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In a recent IDC white paper about digital transformation for SAP environments commissioned by the independent open source provider SUSE, IDC predicted that at least 55{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} of organisations will be leveraging technology to transform markets, develop new business models, products, and services this 2020 with organisations investing on technologies that help businesses “to achieve speed, scale, and agility.” As the year nears to a close, SUSE’s third-quarter financial results of its fiscal year 2020 that ended July 31 somehow reflected IDC’s prediction.

Despite COVID-19 disrupting the global economy, SUSE achieved a 14{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increase year over year for its Q3 revenue, including a stellar growth in ACV bookings for SUSE Linux Enterprise Server for SAP Applications, a 35{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increase in high-value customer deals, and strong growth in North America and the Asia Pacific and Japan.

Closing a Strong Quarter

SUSE APJ President Phillip Miltiades shared with Inside SAP his insights on the company’s Q3 performance and its commitment to customers leveraging SAP business applications. He said:

“ In Q3, many of our net new customers chose SUSE for powering and transforming their SAP solutions across several industry verticals such as manufacturing, pharmaceutical, IT, and transportation. This affirms SUSE market position as the leading and trusted open source platform for SAP business applications.

Furthermore, we are pleased to be the open source vendor of choice, supporting our partner ecosystem and their solutions to enable high double-digit year on year growth. Our evolution and focus on being the easiest and most trusted open source provider is translating to increased subscription revenues. We will remain steadfast and committed to providing the most innovative and adaptable open source solutions to support our customers’ desired business outcomes. ” 

Melissa Di Donato, CEO of SUSE, shared how the company was able to perform even in the times of pandemic. She said:

“As the world works through the challenges of the current pandemic, SUSE continues to deliver value as a partner, community member, and provider of transformational technology solutions.

Our ongoing growth reflects our dedication to customer satisfaction as well as SUSE’s strong business model and resilience as a company. And we aren’t stopping here as we plan to further accelerate our growth trajectory with the announcement of a definitive agreement to acquire Rancher Labs, which will significantly expand our portfolio and share in the Kubernetes market.”

In July, SUSE has entered into a definitive agreement to acquire California-based Rancher Labs, a privately held open source company that provides a market-leading Kubernetes Management platform. This has contributed to the organic growth of the company in Q3.

Q3 Highlights

Below are SUSE’s third quarter performance highlights:

• 81{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} growth in Cloud ACV (Annual Contract Value) bookings, marking 14 consecutive quarters of year over year cloud ACV increase. 
• 35{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increase year to date in customer deals, which are larger in sizes, worth more than $1 million
• 50{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increase in ACV bookings year over year for SUSE Linux Enterprise Server for SAP Applications
• 25{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} and 21{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} increases in North America and the Asia Pacific and Japan, respectively, in ACV bookings year over year.

The third quarter’s outstanding financial results are complemented with SUSE strengthening its executive team to support the company’s key growth objectives. Aside from the appointment of regional sales leads Phillip Miltiades as President of APJ and Jeff Lattomus as President of North America, Andy Myers and Michael A. Riley were also appointed Chief Financial Officer and Chief Growth Officer, respectively.

SUSE also opened a new engineering and innovation center in Sofia, Bulgaria, joining major SUSE development sites in Germany, Czechia, India, and the United States, to bolster its power to innovate.

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