Olam Agri, headquartered in Singapore, is a prominent player in the global agricultural market, sourcing, processing, and distributing essential commodities such as grains, oilseeds, and cotton. With operations in high-growth emerging markets, the company is focused on building a sustainable and food-secure future. To maintain a competitive edge, Olam Agri has adopted RISE with SAP on AWS, a cloud-based enterprise resource planning (ERP) solution that aligns with their goal of increasing operational efficiency and resilience.

Implementing RISE with SAP on AWS

One of the key drivers for Olam Agri’s decision to implement RISE with SAP on AWS is the seamless integration with SAP Business AI. This AI-powered tool is designed to improve operational efficiency, risk management, and decision-making by leveraging industry-specific data and AI capabilities built responsibly. Olam Agri’s leadership intends to use these tools to enhance supply chain visibility and improve quality control for commodities like grains and rice.

The AI co-pilot, Joule, powered by AWS infrastructure, is set to play a crucial role in Olam Agri’s journey toward automation. Joule simplifies data access and accelerates business transactions, helping Olam Agri optimize equipment maintenance and monitor commodities from farm to table. Additionally, the platform’s AI-based business integrity screening tools will enable Olam Agri to quickly identify and mitigate risks, using predictive analytics to flag potential issues.

Shivram Ramakrishnan, Chief Digital and Information Officer at Olam Agri, expressed the company’s intent to foster greater agility and innovation through this digital transformation. By adopting RISE with SAP on AWS, Olam Agri is positioning itself to meet the evolving demands of its customers and stakeholders, with a strong focus on sustainability and efficiency.

Enhanced Operational Efficiency with Cloud ERP

Olam Agri’s decision to leverage RISE with SAP on AWS aligns with its broader aim to modernize its ERP systems and optimize its supply chain. Managing a complex global supply chain requires a robust digital infrastructure that can handle large volumes of data and provide real-time insights. By moving to a cloud ERP model, Olam Agri expects to streamline operations, improve data accuracy, and enhance collaboration across its global network.

The cloud-based solution also brings sustainability to the forefront of Olam Agri’s agenda. With SAP innovations, the company is working to automate processes that support its sustainability goals, from reducing waste to improving resource efficiency. SAP’s Business AI tools are intended to help Olam Agri continuously deliver value while ensuring compliance with sustainability standards.

Verena Siow, President and Managing Director at SAP Southeast Asia, indicated that Olam Agri’s transition to RISE with SAP on AWS represents a significant step forward in its digital journey. The integration of AI and cloud technology will not only improve operational efficiency but also support Olam Agri’s sustainability efforts and its commitment to farming communities around the world.

Collaboration with Mindsprint and AWS

The implementation of RISE with SAP on AWS is part of a broader collaboration between Olam Agri, SAP, AWS, and Mindsprint, an SAP PartnerEdge silver partner.

Dharmender Kapoor, Chief Executive Officer at Mindsprint, emphasized the company’s deep partnership with Olam Agri, which allows for customized solutions that maximize the impact of Olam Agri’s digital investments.

AWS, as the cloud provider for this project, is instrumental in delivering the scalability and security required to support Olam Agri’s digital transformation. Priscilla Chong, Country Manager for AWS Singapore, highlighted AWS’s role in empowering Olam Agri to improve efficiency and quality management across its value chain.

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BA operates extensively across Asia, serving over 12 domestic and seven international destinations, and managing three airports. In 2023, the airline transported more than 4.4 million passengers, emphasizing the critical need for a robust and agile IT infrastructure. By integrating RISE with SAP on AWS, BA aims to future-proof its operations, ensuring increased reliability and agility to maintain a competitive stance in the ever-evolving aviation industry.

Monpraon Sukroongreung, Ph. D., Senior Director of Corporate Information Technology at Bangkok Airways, highlighted the transformative impact of this shift. The airline can now effortlessly scale capabilities during peak periods, resulting in significant cost savings and enhanced efficiency. The transition from on-premises systems to a cloud-based model has drastically reduced processing times, enabling faster generation of business-critical reports. This optimization of IT resource mobilization has led to more efficient ground operations and an improved passenger experience.

Navigating Market Challenges with Cloud Innovation

For nearly a decade, Bangkok Airways relied on SAP’s on-premises enterprise resource planning (ERP) solutions to manage operational costs and profitability. However, the need for a more flexible and scalable system became evident as market conditions and technological advancements evolved. The COVID-19 pandemic further underscored the necessity for operational agility and resilience. BA’s proactive approach, in partnership with SAP, AWS, and NTT DATA Business Solutions, facilitated a seamless transition to a cloud environment.

Sukroongreung noted the pandemic’s significant disruption to the airline industry, highlighting the importance of digital transformation in ensuring BA’s operational resilience. The adoption of RISE with SAP on AWS has enabled BA to transition its SAP ERP architecture from a scale-out to a scale-up model, embracing a “clean core” strategy. This approach standardizes ERP processes and data with minimal modifications, allowing for cloud-compliant extensions and customizations as the business evolves. The result is streamlined maintenance efforts, reduced costs, and enhanced scalability.

Realizing the Benefits of RISE with SAP on AWS

Since the transition to the cloud in November 2023, Bangkok Airways has experienced notable improvements in system availability and efficiency. Centralized batch processing for back-office operations and workflow automation has also provided greater visibility into business processes across the organization. Furthermore, real-time insights now facilitate better data-driven decision-making, contributing to improved overall performance.

The enhanced disaster recovery capabilities inherent in the cloud environment have significantly reduced the risk of data loss and downtime. This improvement in system reliability benefits customers, employees, and stakeholders alike. Kulwipa Piyawattanametha, Managing Director of SAP Indochina, further emphasized the accelerated pace of change in the aviation sector and the critical role of a unified cloud operating model in reducing system complexities. The connected, central process and scalable digital core provided by RISE with SAP on AWS have also improved flight performance and profitability visibility for BA.

As Bangkok Airways continues to scale and transform its business, the robust ecosystem provided by SAP and AWS aligns well with its enterprise requirements. This ecosystem offers a broad range of services and solutions tailored to BA’s evolving needs. Sukroongreung expressed confidence in the airline’s ability to leverage this ecosystem to support ongoing growth and transformation.

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