AIA was spun off from its parent company, AIG, in 2010, and now operates in 18 markets across the Asia-Pacific region. The company not only needed a standard, transparent procurement process but a system to underpin it.

“There was minimal integrated technology to enable an efficient end-to-end process,” said David Man, head of finance transformation and operations, AIA Group.

To modernise its supply chain organisation, AIA created a centralised operating model for sourcing and procurement, allowing them to leverage collective buying power and connect key stakeholders.

Using SAP ERP as its foundation, AIA added solutions from SAP Ariba to drive its source-to-pay process, including Ariba Sourcing, Ariba Contract Management, Ariba Supplier Information and Performance Management, and Ariba Procure-to-Pay.

“We have seen improved cross-functional and market collaboration and adoption as a result of implementing these innovative tools and best practice approach. And this has led to significant sourcing savings and process efficiencies,” said Man.

“Procurement is no longer about buying things at the best prices, but collaborating in new, more efficient ways that create value across the entire source-to-pay process. To do this requires more than just point solutions that address specific tasks. It takes an end-to-end offering that combines the convenience and agility of the cloud with the connectivity and global reach of business networks and strength of enterprise applications.”

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