However, current data architectures that exist in organizations today do not meet these customer requirements. A Forrester report showed that between 60 percent and 73 percent of all data within an enterprise goes unused for analytics. Fifty-two percent of SAP users as surveyed by SAPinsider – the largest SAP membership group worldwide – said that a top analytics pain point is data integration. And an Accenture survey revealed that only 32 percent of executives say they can create value from data!

If this is your situation, Qlik is here to help. To unlock the hidden insights in SAP data, Qlik is leading the industry in accelerating use of SAP data for actionable insights and decision making. We just launched the Qlik Order-to-Cash solution accelerators for SAP, the first in a series of SAP-focused data and analytics solution accelerators that speed the ROI of integrating SAP data with modern analytics projects.

Order-to-cash is a critical business process. It includes activities from booking and fulfilling an order to getting paid. Order fulfilment and billing affect customer experience and loyalty. Receivables management and payments affect working capital and cash. Given the times, what could be more important than taking care of your customers and taking care of cash so you can run your business smoothly?

However, order-to-cash also happens to be one of the more complex of business processes to optimize. It is highly fragmented across teams, as there are stakeholders in sales order management, in supply chain logistics and warehousing, and in finance billing, accounts receivables management, and financial accounting. In addition, the data is also fragmented across multiple systems. This is where Qlik’s data integration and data analytics platform shines.

The solution accelerators come with prebuilt components for SAP sales orders and accounts receivables data replication, data warehouse automation to a cloud platform of your choice (Azure Synapse, Microsoft SQL Server, Google BigQuery, Snowflake DW, AWS RedShift, etc.), as well as order-to-cash modern analytics.

The prebuilt data integration and transformation into order-to-cash analytics-ready data and KPIs can save months and thousands of hours of data effort. And, the prebuilt analytics components empower users of all levels of data skills with actionable insights via rich, interactive order-to-cash KPI dashboards, intelligent alerting and AI-enabled conversational analytics. Users don’t have to wait till next day for updates on sales bookings, billings, fulfilment or payments. If shipments are delayed, they can be notified in real-time and proactively contact fulfilment or the customer. If payments are predicted to be delayed, they can act fast and thus reduce days sales outstanding and optimize working capital.

With tremendous amount of order-to-cash and working capital performance management functionality already built-in, these accelerators can speed your SAP data modernization, enable more agility, and quickly deliver a business solution for order-to-cash analytics users.

To find out how your business can benefit from real-time modern analytics, join us for “How to Turn SAP Data into Critical Business Insights” on 20^th May 2021.

The session will cover:

• Learn how to build a strategy to modernize analytics to support core finance and order management functions such as order-to-cash.
• Provide real-time data from the various LoB applications and core ERP.
• See a live demo of how to actually transform raw SAP data into usable information and actionable insights for the business.
• Discover new ways to support order-to-cash visibility and important views into cash, liquidity, and working capital.

This article is sponsored by Qlik

The post Qlik Launches Order-to-Cash Solution Accelerators for SAP: Modern Real-time Analytics to Optimize Your Cash Flow appeared first on InsideSAP Asia.

Robotic processing automation (RPA) has been driving efficiency and productivity in many enterprises even before the pandemic disrupted the world. Designed to augment repetitive tasks that require significant manpower, RPA enables the workforce to focus on more complex problems that require human assessment.

The surge in demand for RPA has been evident in recent years as reported in a Forrester survey of 45 companies in Australia, India, Malaysia, New Zealand, the Philippines, and Singapore. In the report, the Asia-Pacific region accounts for 17{aa282f308afcc222aaa21b0478c79e01a8fedd01972e2180867097bd93930f22} of RPA’s global market and is the driving force behind the technology’s growth.

RPA Technology in the COVID Environment

With COVID-19 in the background, RPA technology has been gaining more traction not only in addressing business-process vulnerabilities of enterprises but also in helping the healthcare industry automate patient data. One example of its use case in healthcare is the recent initiative of Singapore’s National University Health System (NUHS) to deploy RPA bots to automate and facilitate the administration of COVID-19 swab patient records in an SAP system. By utilising RPA technology, NUHS has significantly reduced the patient registration time from two minutes to just 30 seconds, which gives staff more time to focus on critical tasks.

“In healthcare, a lot of staff are very experienced, and they can be a little reluctant to change because they are worried about bots taking over their jobs,” shared Lily Loo, Director at NUHS. “So, when we embarked on RPA, we told the staff that their jobs would not be replaced and that they would be upskilling their expertise.”

For the post-COVID-19 rebound, RPA is foreseen to remain as a key technology investment according to IDC’s Worldwide Digital Transformation Spending Guide. 

Al Hilwa, Senior Director of AI, Machine Learning, and Platform Technology Research at SAP earlier said:

“The coronavirus pandemic has increased demand in RPA. The integration of machine learning into RPA is driving many of the new investments, including more funding and acquisitions.”

Three Years of SAP Intelligent RPA 

Over the course of three years, including the pandemic year of 2020, SAP Intelligent RPA has significantly improved to cater to the evolving needs of SAP customers. Since its launch in 2019, the SAP RPA solution has tapped over 50 partners worldwide and has achieved a major milestone with 1 million automations over the year by end of 2020. Closing back-to-back customer deals, including that of REHAU China and Villeroy and Boch, and offering a free trial experience to customers have remarkably increased the demand and recognition for SAP’s RPA solution. 

Gaining momentum, especially in the last quarter of 2020, SAP was recognised in the Top 3 Automation Product Suppliers across the Global 2000 companies– a testament that SAP’s objective of helping businesses run better remains relevant amidst the pandemic.

This month, SAP was named a “Strong Performer” in The Forrester Wave: Robotic Process Automation for the first quarter of 2021. The recognition is a result of the software giant’s three-year effort to create the best RPA solution for its customers.

“SAP’s RPA solution is a strong alternative for SAP customers, particularly for enterprises concerned with bots disrupting core SAP systems and those usually needing the central SAP development team to design, develop, and maintain RPA for clear accountability, or for companies seeking a feature-rich RPA tool that comes with a broad ecosystem of partners,” the Forrester report stated.

Here are some of the key features offered by SAP Intelligent RPA:

• Visual design of bot-enabled workflows
• Repository for bot skills and analytics
• Prebuilt bots for accelerated processes

SAP’s latest Business Transformation as a Service offering, RISE with SAP, also leverages RPA along with other AI services under its Business Process Intelligence component.

The post SAP Intelligent RPA Making a Mark in the COVID Era appeared first on InsideSAP Asia.

The last quarter of 2020 opened with back-to-back recognitions for select SAP applications from distinguished independent research bodies. The German software firm has been named a Leader in “The Forrester Wave: Customer Identity and Access Management (CIAM), Q4 2020” and in the “IDC MarketScape: Worldwide B2B Digital Commerce Platforms 2020 Vendor Assessment”.

IDC MarketScape Report

This year is the second time SAP has been recognised as a Leader in the “IDC MarketScape: Worldwide B2B Digital Commerce Platforms 2020 Vendor Assessment”. 

Designed to provide an overview of the competitive fitness of ICT suppliers in a given market, IDC MarketScape’s vendor assessment model applies a research methodology that utilises a rigorous scoring methodology based on both qualitative and quantitative criteria. 

In the recent report, aside from the comprehensive assessment framework, IDC MarketScape also gathered customer feedback via surveys and phone interviews. SAP took the leadership position based on its strategies and capabilities against 17 other vendors offering B2B digital commerce platforms. The report stated:

According to the report, SAP received an above average rating from customers when asked whether SAP Commerce Cloud is ‘built for the future.’ The SAP Commerce Cloud offers sourcing, consignment, complex ordering, delivery options, products, services, and pricing solutions that support B2C use cases and complex B2B scenarios.

“Consider SAP if you are an enterprise looking for an all-in-one digital commerce platform that can handle complex enterprise requirements and can support both B2B and B2C business models or you use SAP for other CX applications. Consider it if your organization is primarily focused on differentiating by building a unique and highly customized commerce experience with a platform offering deep functionality,” the report further noted.

Bob Stutz, President, Customer Experience at SAP highlighted that the tremendous shift seen in the B2B market is in sync with the B2C commerce. He explained:

“Consumers and now businesses are in control of their e-commerce experience, and they expect the best. With SAP Commerce Cloud, organizations courting business buyers can be sure they are offering a top-notch digital commerce experience and building lasting relationships.”

The Forrester Wave Report

SAP took the Leader position against 12 other vendors in “The Forrester Wave: Customer Identity and Access Management (CIAM), Q4 2020″. SAP was recognised for the CIAM capabilities in its SAP Customer Data Cloud solution portfolio, which includes SAP Customer Consent, SAP Customer Data Platform, SAP Customer Identity, and SAP Customer Profile.

The report highlighted that CIAM customers should consider vendors with the ability to enable seamless, frictionless customer privacy and consent management; integration with identity verification systems; and the ability to scale to large numbers of users in both technology and price. It further stated:

“[SAP’s] solution offers outstanding consent management, expansive customer self-service, and a very well thought through CIAM administration interface.”

Stutz explained the essence of building trust in managing customer data. He said:

“Trustworthiness in the management of customer data is incredibly important, and organizations must provide transparency and deliver personal data control to customers while engaging in new ways and using different channels.

“SAP Customer Data Cloud has native integrations and completely secure, seamless consent management built-in, which enables organizations to handle customer data respectfully, while still deriving valuable insights.”

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